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Reviews of Cedar Park Whirlpool Suites

2.5 out of 5
Cedar Park Whirlpool Suites
85 Norwich Westerly Rd, North Stonington, CT

Reviews

7.6

Good

Rating 10 - Excellent. 390 out of 1009 reviews" "
Rating 8 - Good. 273 out of 1009 reviews" "
Rating 6 - Okay. 172 out of 1009 reviews" "
Rating 4 - Poor. 88 out of 1009 reviews" "
Rating 2 - Terrible. 86 out of 1009 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and perfect rooms
Stayed 2 nights in May 2024

10/10 Excellent

Joleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and welcoming. I love the transportation to the casino.
Stayed 2 nights in May 2024

8/10 Good

Sharon

Travelled with group
Liked: Staff & service
Nice little spot for access to casino. Limo shuttle every half hour. Very nice. Will return
Stayed 1 night in May 2024

6/10 Okay

Virginia

Travelled with family
Disliked: Amenities
Glad for a good bed, and lucky that guests coming from the casino were relatively quiet when they came in. One room did not have microwave or any kind of lamp. (A drag to read in bed with a bright overhead light) Both rooms had only hot water in sink. Towels have seen better days. Could use some instructions on using TV. Breakfast was very bleak.
Stayed 1 night in May 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Only one outlet worked in the whole unit ,floor was very dirty and unswept with garbage under the bed, the staff just gave a broom when we complained about the floor being dirty
Stayed 1 night in May 2024
Response from Shawn on 18 May 2024
I'm sorry you didn't have a better experience James. Housekeeping is a top priority for us so I apologize if we fell short. We appreciate your business.

10/10 Excellent

kenneth

Travelled with family
Liked: Cleanliness, amenities
All Good
Stayed 1 night in May 2024
Response from Shawn on 14 May 2024
Thank you for the great review Kenneth! We appreciate your business.

8/10 Good

Marvin

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Shawn on 14 May 2024
Thank you for your feedback Marvin! We appreciate your business.

2/10 Terrible

Rebecca, preston

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bed is hard. The floors had hair all over it and the bedding. There was a dog barking in the room next to mine so I left at 1am
Stayed 1 night in May 2024
Response from Shawn on 14 May 2024
I'm sorry you didn't have a better experience Rebecca. Housekeeping is a top priority for us so I apologize if we fell short. I wish you came down so we could have changed your room. Please call Shawn at the hotel so we can further discuss your stay.

8/10 Good

Marisella

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and convenient location. Close to everything. Didn’t like towel size, hand towels????
Stayed 2 nights in May 2024
Response from Shawn on 14 May 2024
Thank you for your feedback Marisella! We appreciate your business.

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Shawn on 14 May 2024
Thank you for the great review Dakota! We appreciate your business.

8/10 Good

Virginia

Travelled with partner
Liked: Cleanliness, staff & service
Outdated but clean. Super comfortable beds.
Stayed 1 night in Apr 2024
Response from Shawn on 10 May 2024
Thank you for your feedback Virginia! We appreciate your business.

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
The place is generally clean. Some rooms have tubs with jets. There is a public fire pit the staff seems to use often. This is our second stay and we like it here. It is really close to the casinos and a great price. They have a limo shuttle but we haven’t used it yet. However you should know what to expect. The place gives off an old motel vibe. Everything seems a little dated and the sheets have some small stains. It’s in the woods and is a little rustic feeling. There are bugs and outdoor critters outside and sometimes a spider inside. Not like overrun but not what you’d get at chain hotel. We started to fill the tub and some stuff started to come out of the jets. So we changed our minds. Overall, it’s a quiet, decent place to stay the weekend or a night. The staff is friendly and helpful. They have a breakfast with cereals, bagels, and make your own waffles. So if you don’t mind a nice place in the woods that’s a little rough around the edges then it’s great. For my daughter, the stain on her sheet and the spider on her table were too much to enjoy but she loved the waffles.
Stayed 1 night in Apr 2024
Response from Shawn on 10 May 2024
Thank you for the feedback Christopher! We appreciate your business.

10/10 Excellent

Jedediah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place great price
Stayed 1 night in May 2024
Response from Shawn on 8 May 2024
Thank you for the great review Jedediah! We appreciate your business.

10/10 Excellent

Nixley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Shawn on 8 May 2024
Thank you for the great review Nixley! We appreciate your business.

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and fresh air
Stayed 1 night in Apr 2024
Response from Shawn on 8 May 2024
Thank you for the great review Daniela! We appreciate your business.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and a a great atmosphere. The place has an unusual setup that will either work for you or not, but we loved it.
Stayed 2 nights in Apr 2024
Response from Shawn on 8 May 2024
Thank you for the great review Robert! We appreciate your business and hope to see you again if you visit the area.

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shawn on 8 May 2024
Thank you for your feedback Christopher! We appreciate your business.

8/10 Good

Lindsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed a few times. The staff is always very friendly. The limo service to foxwoods is the best
Stayed 1 night in Apr 2024
Response from Shawn on 30 Apr 2024
Thank you for your feedback Lindsey! We appreciate your business.

6/10 Okay

Amber

Get what you pay for
Stayed 1 night in Apr 2024
Response from Shawn on 30 Apr 2024
Thank you for your feedback Amber! We appreciate your business.

10/10 Excellent

Courtney

Stayed 1 night in Apr 2024
Response from Shawn on 18 May 2024
Thank you fo rthe great score Courtney! We appreciate your business.

10/10 Excellent

linda

Stayed 2 nights in Apr 2024
Response from Shawn on 14 May 2024
Thank you for the great review Linda! We appreciate your business.

8/10 Good

Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a safe place to stay , which it had a pool but I like it
Stayed 2 nights in Apr 2024
Response from Shawn on 30 Apr 2024
Thank you for the review, Beatriz! We appreciate your business.

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Having a little fire pit is nice!
Stayed 1 night in Apr 2024
Response from Shawn on 20 Apr 2024
Thank you for your feedback Michael! We appreciate your business.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, would definitely stay again!
Stayed 1 night in Apr 2024
Response from Shawn on 20 Apr 2024
Thank you for the great review Christopher! We appreciate your business.

8/10 Good

Debbie

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Shawn on 20 Apr 2024
Thank for your feedback Debbie! We appreciate your business!

6/10 Okay

Misty

Stayed 1 night in Apr 2024
Response from Shawn on 8 May 2024
Thank you for your feedback. We appreciate your business.

10/10 Excellent

Bernadette

Stayed 1 night in Apr 2024
Response from Shawn on 8 May 2024
Thank you for the great review Bernadette! We appreciate your business.

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shawn on 15 Apr 2024
I'm sorry you didn't have a better experience John. Please call Shawn at the hotel so we can further discuss your stay. Thank you.

8/10 Good

NITHI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute property with a great limo service to the casino! Front desk personnel was very nice!
Stayed 1 night in Mar 2024
Response from Shawn on 15 Apr 2024
Thnak you for the kind words! We appreciate your business.

6/10 Okay

Billie

Travelled with partner
Liked: Cleanliness, staff & service
Clean, but bed was hard. Sink drained super slow. Breakfast left a lot to be desired. Staff was nice and location convenient.
Response from Shawn on 15 Apr 2024
Thank you for your feedback! We appreciate your business.

10/10 Excellent

Indar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big room. Enjoyed our stay. Limo to foxwoods was nice. Will be back.
Stayed 2 nights in Mar 2024
Response from Shawn on 6 Apr 2024
Thank you for the great review Indar! We appreciate your business.

10/10 Excellent

Alexandra

Stayed 1 night in Mar 2024
Response from Shawn on 30 Apr 2024
Thank you for the great review Alexandra! We appreciate your business.

10/10 Excellent

Alysha

Liked: Cleanliness, staff & service, property conditions & facilities
Comforting
Stayed 2 nights in Mar 2024
Response from Shawn on 3 Apr 2024
Thank you for your feedback Alysha! We appreciate your business.

6/10 Okay

Amethris

Stayed 2 nights in Mar 2024
Response from Shawn on 8 May 2024
Thank you for your feedback Amethris! We appreciate your business.

6/10 Okay

Georges

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Shawn on 3 Apr 2024
Thank you for your feedback Georges! We appreciate your business.

6/10 Okay

Alyssa

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
I’ve stayed here many times it use to be one of my favorites. I stayed here this past weekend for my daughter’s cheer comp at Foxwoods. I do feel the bathroom especially shower could have been cleaner. The fridge had a really funny smell and didn’t keep anything cold. A small table would be nice. Overall I would stay again for a quick trip but some upgrading could definitely be done!
Stayed 2 nights in Mar 2024
Response from Shawn on 3 Apr 2024
Thank you for your feedback Alyssa! We appreciate your business and will continue to update the hotel.

10/10 Excellent

Tammy, East Taunton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super cute rooms. Clean and comfy bed. Coffee and breakfast available at 7:30. Close to Mystic pizza and the casino is 10 minutes away. They have limo to take u there if u want. The only complaint I would have was only 2 towels in the room. I could’ve requested more but other than that, perfect and I will be back!
Stayed 1 night in Mar 2024
Response from Shawn on 3 Apr 2024
Thak you for the great review Tammy! We appreciate your business.

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quaint community. Very neighborly.
Stayed 1 night in Mar 2024
Response from Shawn on 3 Apr 2024
Thnak you for the great rveiew Charles! We appreciate your business.

2/10 Terrible

jenn

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Shawn on 6 Apr 2024
Thank you for your feedback.

6/10 Okay

Natasha

Travelled with family
Liked: Staff & service
This property was ok it does need some improvement i rented 2 rooms the floor was very cold no carpet my tv couldn’t get cable but did have streaming channels but the WiFi keep going off at times. The breakfast was waffles cereal and bagels which was ok.
Stayed 2 nights in Mar 2024
Response from Shawn on 19 Mar 2024
Thank you for your feedback Natasha! We appreciate your business.

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shawn on 19 Mar 2024
Thank you for the great review Donald! We appreciate your business.

6/10 Okay

Jennifer

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Shawn on 19 Mar 2024
Thank you for your feedback Jennifer! We appreciate your business.

8/10 Good

Kathy

It was ok for an overnight
Stayed 1 night in Mar 2024
Response from Shawn on 13 Mar 2024
Thank you for your feedback Kathy! We appreciate your business.

4/10 Poor

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is freeeezing, the mattress is a literal rock, used Qtips on the floor, there were a ton of bugs. Waste of $$
Stayed 1 night in Mar 2024
Response from Shawn on 13 Mar 2024
Thank you for your feedback Amy. Housekeeping is a priority so I'm sorry if we fell short.

6/10 Okay

Patricia Alice

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked the price. The bath tub and the jets did not work .
Stayed 2 nights in Mar 2024
Response from Shawn on 13 Mar 2024
Thank you for your feedback Patricia. We will have maintenance address your issues. We appreciate your business.

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend getaway friendly staff big room with jetted hot tub close and convenient to restaurants, shopping and casino.. they also have a limo shuttle that takes you to the casino...we definitely enjoyed our stay there
Stayed 2 nights in Feb 2024
Response from Shawn on 2 Mar 2024
Thank you for the great review Hector! We appreciate your business.

8/10 Good

Bradford

Liked: Cleanliness, staff & service
Going back again...
Stayed 2 nights in Feb 2024
Response from Shawn on 2 Mar 2024
Thank you for your feedback Bradford! We look forward to seeing you soon!

4/10 Poor

Kim

I don't like the fact that I didn't stay. And yet you all trying to take $out of my checking account. Not very professional.
Stayed 1 night in Feb 2024
Response from Shawn on 13 Mar 2024
I'm sorry you didn't have a better experience Kim. If you don't call to cancel you still get charged since we could have resold the room. If you call Shawn at the hotel I will offer you a free night for a future stay. I'm sorry for the inconvenience.

10/10 Excellent

Salvatore

Stayed 1 night in Feb 2024
Response from Shawn on 2 Mar 2024
Thnak you for the great review Salvatore! We appreciate your business.

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Needs better power outlets in rooms, so that people can plug in charging cords
Stayed 1 night in Feb 2024
Response from Shawn on 2 Mar 2024
Thank you for your feedback Kelly! We appreciate your business.