Hotel Dekat North Pole Plaza

"I like the cloth chairs, very comfortable."

"The room is very nice and spacious, but the TV was not watchable (very bad streaming, on every channel) and at noon time there was no hot water to shower, you would have to wait until later in the afternoon. As to the property, the convenience store/coffee shop was closed for renovation the entire time we were there, and the only open restaurant post-breakfast had no creamer for the coffee. One of the reasons I booked this hotel was because it was supposed to have these amenities, we did not...

"Great location. "

"Pool and hot tub were closed- it was the deciding factor with booking here. Disappointed with that and no compensation offered. "

"The room was half cleaned , sheets and towel only changed, I have doubts that they clean really. 3 box of pizzas which including pizzaz in it , from previous guests was there, previous guests keyes was on counter, after several follow up i was able to get a refund of 45 $ , i am waiting to get it, they told it takes 10 days. I paid 150$ for one night, we checked in at 3 AM and check out at 9AM. Breakfast was bad also, "

"D"

"The location is convenient, close to the town, shops and restaurants. The room is clean and appears well maintained. However, the carpet and wall in the public area, such as hallway and dining area, is quite old and need to be replaced or repainted. The elevator is squeaky and needs to be maintained and lubricated. However, the staff is friendly and helpful."

"Great property, clean, comfortable and best of all with great orientation to see the Auroras. Breakfast was a bit minimalistic (frozen items in the cabin’s fridge). Felt awkward not to ever meet any Staff at the lobby but they were always quick to answer email or phone. We recommend it !"