Hotels in North Los Altos, Los Altos

"This particular La Quinta has a terrible customer service and front desk personnel, a front desk person named Ray or Rey was acting arrogant when I made a follow-up on the status of my refund. This hotel charged me the entire 3 nights of reservation even I called them to cancel. Terrible hotel!"

"Well located, pet friendly, comfortable and clean room. Manager’s Happy hour and Buffet breakfast are added benefits to staying at Embassy Suites."

"Was given the wrong room key. $40 self parking. "

"Stayed here for one night with family before a medical procedure at Stanford. The outside of the hotel when you arrived looked old and tired. Parking was $19 ( which we knew but think was steep for the area). The lobby was clean and staff was nice. One of the main reasons we picked this hotel is because it advertised a hot tub and a heated pool, that they claimed wasn’t common in the area. Unfortunately the pool was definitely not at all heated and was freezing, paint was peeling from the sides and water was too cold to swim. Hot tub unfortunately was like warm bath temp at best and the jets didn’t work. The railings to get in and out of hot tub were broken and no longer attached to the ground. So the whole reason we picked this place was pretty much a bust. The room was nice, beds and pillows were comfy and for the most part was clean, except that the shower did have some long black hairs in it when we arrived. Charger in the nightstand was a nice touch and room was able to get very dark at night. "

"The pool is amazing and we thoroughly enjoyed it and the restaurant!! The room which was upgraded was beautiful, spacious and clean! We stay here a couple of times a year and it’s my favorite!! Great, quiet location!"

"Very nice staff"

"It wasn’t the same experience as our first stay. It didn’t feel as warm and fuzzy. The parking fee was new too. "

"Breakfast wasn’t included in stay. Parking was safe for overnight. "

"Nice room with comfy bed and pillows. The grounds are beautiful with lush greenery and flowers, and lots of little places to walk or sit. The breakfast in the lobby each morning was very good, with excellent coffee served. I really enjoyed the purified water dispenser to fill my bottle, and the EV chargers are a real bonus too. The little Market on site makes delicious sandwiches. The hotel staff were all very kind and attentive. It was a fabulous stay. "