Hotel Mesra Haiwan Kesayangan di Kingstown Utara

"Clean great place with an amazing cafe on the property!!!"

"The staff were very helpful, service in the restaurant was great. The washrooms are very small, very tight to close the door, only one person at a time is the only way it works. Would like to see more fruit for breakfast, the photos show berries, strawberries, bananas , etc but most days we have an apple and or an orange. Sometimes a banana . But certainly no strawberries, and on a few occasions black berries and blue berries. would like to see things more consistent. ."

"The toilet was too low, not ADA compliant."

"We booked our Hotel through Expedia 2 months in advance and yet when we got there to check in, and it was very late, our room was not available. They put us in a room with 2 single beds rather than the King size that we booked. The only room that they had left was the handicapped room which was an inconvenience for us. We asked for a manager and of course no one was available and they said they would have someone talk to us before checkout but they did not. The next day while we were traveling...

"The staff were incredibly helpful and interested in making our stay great. Right off the hop they called to see if we were happy with the room and if we needed anything and again on checkout, incredibly pleasant. When you go into the room, all the drawers were open, indicating that they had been cleaned. Great pride taken by the team at this hotel"