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Reviews of Briarcliff Motel

2 out of 5
Briarcliff Motel
2304 White MT. Highway, North Conway, NH

Reviews

7.6

Good

Rating 10 - Excellent. 98 out of 322 reviews" "
Rating 8 - Good. 117 out of 322 reviews" "
Rating 6 - Okay. 62 out of 322 reviews" "
Rating 4 - Poor. 34 out of 322 reviews" "
Rating 2 - Terrible. 11 out of 322 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, beds comfortable. Staff very friendly. Easy parking, quiet,close to everything. Restaurants within walking distance. They have a pool seasonally and a great view from the back- we have stayed multiple times and have no issues. We will stay again.
Stayed 2 nights in Apr 2024

8/10 Good

Mehdi

Travelled with family
Liked: Cleanliness, staff & service
Staffs are friendly and nice. However sheets and pillowcases were old and apparently haven’t bleached for a long time. Bath curtain was short and water was in bathroom floor after the shower.
Stayed 1 night in Jan 2024

10/10 Excellent

Amber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice for a motel in the Conway area
Stayed 2 nights in Jan 2024

10/10 Excellent

Barbara, Broadalbin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was very kind and helpful. The place was very clean and reasonably priced!
Stayed 1 night in Jan 2024

4/10 Poor

Patrick

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

BERNARD, GREENVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room with a great view from the private backlog deck.

10/10 Excellent

BERNARD, GREENVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the back porch.
Stayed 1 night in Nov 2023

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2023
Response from Front Desk Staff on 13 Nov 2023
Thank you so much for taking time to write us a reviews. Please come visit us again!

10/10 Excellent

JENNIFER

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk Staff on 10 Nov 2023
Dear Jennifer,Thank you for visiting us at The Briarcliff. I hope we achieved our goal of making your stay memorable by providing outstanding service.We strive to make the experience at the Briarcliff one you will remember forever. Therefore, your comments are very important to us.Thank you for taking a moment of your time to leave your Comments and review, so we can maintain our exceptional service. We Love to hear your feedback and use it to review and improve our services every day!Looking forward to welcoming you again soon.

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Desk Staff on 10 Nov 2023
Dear Heather,Thank you for visiting us at The Briarcliff. I hope we achieved our goal of making your stay memorable by providing outstanding service.We strive to make the experience at The Briarcliff Motel one that you will remember forever. Therefore, your comments are very important to us.We want to say Thank You for taking a moment of your time to leave your Comments, so we can maintain our exceptional service. We love to hear your feedback and use it to review and improve our services every day!Looking forward to welcoming you back again soon.

10/10 Excellent

Ismael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back for sure
Stayed 2 nights in Oct 2023
Response from Front Desk Staff on 10 Nov 2023
Dear Ismael,Thank you for visiting us at The Briarcliff Motel. I hope we achieved our goal of making your stay memorable by providing outstanding service.We strive to make the experience at The Briarcliff one you will remember forever. Therefore, your comments are very important to us.Thank you for taking a moment of your time to leave your Comments here, so we can continue to maintain our exceptional service. We love to hear your feedback and use it to review and improve our services every day!Looking forward to welcoming you back again very soon.

6/10 Okay

Mark

Liked: Room comfort
Stayed 2 nights in Oct 2023
Response from Front Desk Staff on 13 Nov 2023
Thank you so much for taking time to write us a reviews. Please come visit us again!

8/10 Good

sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need to have a table lamp in the room. the overhead lights to bright to leave on.
Stayed 1 night in Oct 2023
Response from Front Desk Staff on 13 Nov 2023
Thank you so much for taking time to write us a reviews. Please come visit us again!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Front Desk Staff on 13 Nov 2023
Thank you so much for taking time to write us a reviews. Please come visit us again!

10/10 Excellent

Arty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Front Desk Staff on 10 Nov 2023
Dear Arty,Thank you for visiting us at The Briarcliff Motel. I hope we have achieved our goal of making your stay memorable by providing outstanding service.We strive to make the experience at The Briarcliff one you will remember forever. Therefore, your comments are very important to us.Thank you for taking a moment of your time to leave your Comments here, so we can continue to maintain our exceptional service. We love to hear your feedback and use it to review and improve our services every day!Looking forward to welcoming you back again very soon.

4/10 Poor

John

Liked: Cleanliness
Disliked: Staff & service
Staffer acted strangely, laughing to himself and staring, forgot to give me room key. Bad wifi compounds weak cell service. Bathroom shower grab bar broken. Otherwise nice enough for the price
Stayed 1 night in Oct 2023
Response from Front Desk Staff on 13 Nov 2023
Thank you so much for taking time to write us a reviews.

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Just an average bare bones motel room. Towel rack broken. Coffee setup in the lobby unimpressive.
Stayed 1 night in Oct 2023
Response from Front Desk Staff on 13 Nov 2023
Thank you so much for taking time to write us a reviews.

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice owner
Stayed 2 nights in Oct 2023
Response from Front Desk Staff on 11 Nov 2023
Dear Sean,Thank you for visiting us at The Briarcliff Motel. I hope we have achieved our goal of making your stay memorable by providing outstanding service.We strive to make the experience at The Briarcliff one you will remember forever. Therefore, your comments are very important to us.Thank you for taking a moment of your time to leave your Comments here, so we can continue to maintain our exceptional service. We love to hear your feedback and use it to review and improve our services every day!Looking forward to welcoming you back again very soon.

6/10 Okay

jim

Disliked: Amenities, property conditions & facilities
It was...ok. It was clean. Check-in/out was quick and easy. Bathroom was sort of remodeled. Water was hot. Area was quiet considering the location on main rd. Room was pretty...well, NOT pretty. Badly in need of updating. Wi-Fi was terrible. For price it was just ok.
Stayed 2 nights in Oct 2023
Response from Front Desk Staff on 13 Nov 2023
Thank you so much for taking time to write us a reviews.

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk Staff on 11 Nov 2023
Dear Amy,Thank you for visiting us at The Briarcliff Motel. I hope we have achieved our goal of making your stay memorable by providing outstanding service.We strive to make the experience at The Briarcliff one you will remember forever. Therefore, your comments are very important to us.Thank you for taking a moment of your time to leave your Comments here, so we can continue to maintain our exceptional service. We love to hear your feedback and use it to review and improve our services every day!Looking forward to welcoming you back again very soon.

10/10 Excellent

Zoltan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value and Spotlessly clean
Clean, comfortable place to stay, and an incredible value, compared to other choices in the area, that can be 3-4x more expensive. Comfortable bed, sparkling clean bathroom, plenty of TV stations. I will definitely return anytime busines brings me through Conway.
Stayed 1 night in Oct 2023
Response from Front Desk on 14 Oct 2023
Thank you so much for taking time to write us a review!!

10/10 Excellent

Tammy and Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on 14 Oct 2023
Thank you so much for taking time to write us a review!!

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities
Room was large and clean. Staff was friendly. Great price.
Stayed 2 nights in Oct 2023
Response from Front Desk on 14 Oct 2023
Thank you so much for taking time to write us a review!!

8/10 Good

steven

Liked: Cleanliness, property conditions & facilities, room comfort
Basic motel
The place was fine, and the room was clean. The only problem that we had was the window . The window could not be locked which is a security issue because you cannot get the two window panes to meet in order to lock the window.
Stayed 1 night in Oct 2023
Response from Front Desk on 14 Oct 2023
Thank you so much for taking time to write us a review!!

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Just overnight. Visiting Fryeburg Fair. All was good. Thanks.
Stayed 1 night in Oct 2023
Response from Front Desk on 14 Oct 2023
Thank you so much for taking time to write us a review!!

6/10 Okay

Gloria, Beverly

Travelled with group
Liked: Staff & service
Disliked: Amenities
Beds were comfortable, Wi-Fi poor. Room needed repairs. Tv was small.
Stayed 1 night in Oct 2023
Response from Front Desk on 14 Oct 2023
Thank you so much for taking time to write us a review!!We will look into Wifi.

2/10 Terrible

Neil

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Front Desk on 14 Oct 2023
I'm sorry for you had bad experience. Toilet was clogged . We tried to help you.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good old style motel.
It was a good hotel. Our room had an enclosed balcony looking out at the mountains. The balcony had a table and two chairs.
Stayed 1 night in Oct 2023
Response from Front Desk on 14 Oct 2023
Thank you so much for taking time to write us a review!!

8/10 Good

Charles

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on 14 Oct 2023
Thank you so much for taking time to write us a review!!

4/10 Poor

Brian

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Great location for shopping. The room itself was lacking. Heat was unbearable (close to 80*), air conditioner did not work properly, needed to prop door open during the night to cool down. Front window would not open. Back window would not lock. Road at back of building was loud.
Stayed 1 night in Sep 2023
Response from Front Desk on 14 Oct 2023
Thank you so much for taking time to write us a review!!. We will look into the thermostate and check AC as well.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Conway is a great little town. This was a great way to enjoy the town and everything it has to offer. Very close to great food, shopping, and ski slopes. Made for a perfect stay as we made our way from ski resort to ski resort.
Stayed 1 night in Mar 2023

6/10 Okay

Franklin, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities
convienent
Stayed 2 nights in Mar 2023

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service
Convenient location. Good value. Our unit was "around the back" and it was not clear how to get there. Someone was often in our parking space. The outlet for the heater occasionally disconnected. Still I think it was worth it
Stayed 1 night in Feb 2023

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

10/10 Excellent

Shaylyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2023

4/10 Poor

Bonnie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Not happy
The room was not big enough for 4 adults. We had paid for Queen beds, I believe they were full size. 4 adults not very comfortable to do anything but lay in bed.
Stayed 1 night in Jan 2023

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in clean room nice views
Stayed 1 night in Jan 2023

8/10 Good

John

Stayed 2 nights in Jul 2022

10/10 Excellent

Andrew

Stayed 1 night in Dec 2022

4/10 Poor

Mike

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointing
Was disappointing as the room while clean and neat was starkly barren, nothing like any of the online photos, dated, in a basement, heat was not on so it was 48 in the room when we arrived, was less than 1/4 of a toilet paper roll so we ran out and no back-up, no tissues
Stayed 1 night in Dec 2022

10/10 Excellent

BERNARD, GREENVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Nov 2022

10/10 Excellent

BERNARD, GREENVILLE

Stayed 1 night in Nov 2022

8/10 Good

Patsy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Linda

Stayed 3 nights in Nov 2022

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

4/10 Poor

Amer

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location of the property was central and walkable to shopping and restaurants. Rooms were clean, but need to be refreshed professionally. Fake Ceiling tiles seemed like self installed and was falling in places. Exterior of the motel seemed freshly painted. Would not consider this more than a 1.5-2 star
Stayed 1 night in Oct 2022

4/10 Poor

john

Stayed 1 night in Oct 2022

8/10 Good

John

Stayed 1 night in Oct 2022

8/10 Good

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice flooring and comfortable bed. Great mini fridge/freezer
Stayed 1 night in May 2022