Safari Tentalow in North Central Province

"Friendly staff with overzealous security. The hotel security is keen to keep the other visitors away but can’t talk in English which led to our child being harassed as he couldn’t speak the local language. Complained to the duty manager who was very apologetic. Security staff need more training so that they don’t harass the hotel guests. Feel that management needs to take responsibility for this situation as staff are simply following instructions. "

"Hotel was great, so peaceful and located near enough to all of the sites. "

"We stayed here in February to celebrate our birthdays and had any amazing time. The staff are beautifully friendly, the property is always clean with staff tending to every area throughout the day. Bedroom was large, bed was very comfy and shower was very good!"

"This was a beautiful oasis of calm. Very peaceful with a lovely pool. We did not realise but they had a wonderful buffet tea in the evening which was very cheap. Breakfast was also buffet style with a chef making fresh hoppers and he let my friend try"

"We booked 3 nights in a deluxe double room - if that was the case I dread to think what their standard rooms were like. Our room was damp and mouldy. Our clothes in the suitcases smelt damp. The room had big cobwebs everywhere. The ceiling fan was filthy. The bathroom had mould and the toilet brush was disgusting. The listing said it had mosquito nets but this was not the case. The menu for dinner was limited with a lot of items unavailable. Breakfast was not good either again limited options and the cooked items were cold. Of course I discussed the room situation with the staff but there wasn’t the option to move. The staff did their best with organising tuk tuks and transfer to Negombo which we were thankful for. We decided to move on a day/night early to get away from the mould and damp. The above makes us sound like divas but that is not the case. We are seasoned travellers and accept that accommodation in the forest/jungle of Sigiriya would not be 5 star especially when they have a lot of rain, but we would like to think the listing on this site would be representative of what we would get. By all accounts there are better places to stay close by, perhaps I didn’t look closely enough. Don’t make the same mistake we did!"

"Big hotel complex but very well run"

"Nice enough but very much a tourist hotel, pool size was too small to actually swim in. Poor access to internet when I mentioned it response was “oh the hotel is full” internet capacity should be made for a full hotel! Buffet was on. Wine was very expective "

"Wonderful staff . nothing was too much trouble. Lovely accommodation. Bit difficult for driver to find but very secluded. Only negative was the stray dogs roaming around and 1 in particular sleeping outside our front door."

"We had a fabulous stay. The hotel is beautiful and the staff wonderful, particularly our butler, Prasanna."