Cat & Dog Friendly Hotels in Normal

"Nice room. Really enjoyed the lobby lounge area and the breakfast. The staff were all very friendly and welcoming. "

"Excellent "

"Everything good besides loud noises from something outside up on third floor room 323 (possible furnace/generator flap on roof)"

"Easy to find, ice machine was a little loud but manageable "

"I had the worst experience at this hotel. Upon arrival, the receptionist was rude. The pool was ice cold. The first room she gave us was dirty. Beds unmade and all. Second room smelled like mold. Third room appeared clean. Once I pulled back the sheets, there was black hair all throughout them, on both beds. One comforter had blood on it. I had to go down to the front desk and ask for new bedding and remake our beds. The TV didn’t work. There was no conditioner in the shower. The list goes on and on. I should have not had to pay a dime for this stay. So disappointing. "

"Property outside and in common areas seemed nice. First room assigned had issues with the door lock light would go green and you could turn the handle but the handle would break loose before you could open the door. Once inside carpet was ripped up the handle for the bathroom was extremely loose. Springs were felt throughout and pillows were flat. All furniture was scratched and dinged up. After plumbing issues we got moved to a different with laminate flooring that was shifting and popping up as you walked over it. Floors were sticky upon arrival. Hair on bathroom floor and in sink. Black marks on lamp shades and shower curtain, outlet cover not screwed in and garbage under the bed skirt. Bed sheets looked like they were just re tucked in not changed. Was over charged on what pet fee was listed and got random charges in the middle of the night. All this may sound nit picky but for $135 a night I expect a little more."

"Welcoming to pets and parking was safe and easy. "

"The hotel is really nice there Beas just a misunderstanding with my breakfast being included. I did see a charge however someone in billing made the correction as soon as I called she was very nice and helpful. It’s a beautiful hotel. "

"Parking was easy"