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"I liked the convienience of shuttle service from the airport to the hotel. Also the breakfast and dinner buffet -many different delicious choices. Onsen with the view in the same building was also great. "

"The hotel is in a great location, next to the Hell Valley walkable, and also Bear park, also walkable. In addition, the onsen is pretty decent and big, and there are outdoor onsens as well. Food is fantastic, and there are also arcade games in the hotel. Will not hesitate to visit here again."

"Amazing stay! Wonderful food, service and overall wonderful traditional Japanese hot spring experience. Hotel shuttle is also super continent, highly recommended!"

"We were very pleased with the location, and the staff were incredibly kind and helpful everywhere. The building isn’t brand new but it’s well kept and clean. In fact I was expecting something a bit more old fashioned after looking on the Expedia listing. Overall a very nice time with a beautiful view of Lake Toya wherever you go! "

"The hotel is at the beginning of the town. It is across from the bus terminal to get to the station or Date Jidaimura. It's actually a 5 min walk to a 7-11 but can't tell from there. The workers will always willing to help with calling cabs. Compassionate when I had my 10 yr old daughter and they let me add her to my reservation for around 5000 yen with my 12 yr old son and did NOT charge us 17000 yen like a nearby hotel did. Enjoyed the onsen. Iron, salt, sulfur, etc baths. I love the outside one."

"Small but clean, comfortable, well-maintained place with a kind and helpful staff. The bath is wonderful, and the phenomenal meals put this place well above other hotels in the area. Some may find the location a bit far from the shops, but it’s easy walking distance, and I found it nice to not be among the noisy tourists. "

"We loved the Onsen. "

"Great location right across the street from bus terminal. Walking distance to everything of not"

"Open air onsen was fantastic. Hotel was right by the foot onsen trail. Hotel staff were friendly and helpful. Food was delicious. Front desk staff spoke english well."