Front of property

Reviews of Queen Hotel Ninh Binh

3 out of 5
Queen Hotel Ninh Binh
No 20 Hoang Hoa Tham, Thanh Binh Ward, Ninh Binh, Ninh Binh

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 99 reviews" "
Rating 8 - Good. 43 out of 99 reviews" "
Rating 6 - Okay. 6 out of 99 reviews" "
Rating 4 - Poor. 2 out of 99 reviews" "
Rating 2 - Terrible. 0 out of 99 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this Hotel. Great price in city and very clean and friendly staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Hotel in Ninh Binh
The staff at Queen Hotel were better than we could have expected. They were courteous, helpful and went out of their way to make sure our stay was perfect. We had an excursion planned for the duration of our check out day, and they offered to store our bags, and even allowed us to freshen up when we returned. I love this place and the staff
Stayed 1 night in Sep 2018

8/10 Good

Pauline, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and staff , only complaint was the breakfast, no freshly cooked eggs
Stayed 4 nights in Aug 2018

8/10 Good

Katherine

Liked: Cleanliness, staff & service, room comfort
Nice enough
We had a nice time here. The staff were very friendly and helpful. The hotel was kept quite cold though, the lift and breakfast restaurant were colder than we liked, but maybe in the summer this is good. Breakfast was good and the man who took our order each morning was very friendly. The room (Standard twin room) was of an acceptable standard, quiet and comfortable beds. The bathroom was clean although the shower head was not great, probably needs to be descaled. There was always enough hot water though.
Stayed 4 nights in Dec 2017

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Clean room, good breakfast, happy staff, next to local cafes and restaurants, 10 minutes walk from bust station,
Stayed 4 nights in Dec 2017

8/10 Good

mark, florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and excellent receptionist
Nice value for money in good location and they cater for all your needs. I would stay there again if i was in the area
Stayed 1 night in Nov 2017

8/10 Good

mark, florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
The lady at reception is excellent ! Rooms are nice, beds are a little hard but not bad. They could definitely get new linen & towels, little old. Breakfast is good but the guy stands and watches you eat which is really annoying. Other than that, excellent location for food, laundry, bus station etc. Bonus of the hotel was the reception lady who provided a map & information. Excellent English and they have scooters for rent.
Stayed 1 night in Nov 2017

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff
The lady in front desk give us a perfect service. She cant stop smile with customers. I dont know what doping she used for that smile. Our stay was nice, just the location is a little bit far from main attraction.
Stayed 1 night in Oct 2017

8/10 Good

Peter , Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Good value-for-money hotel centrally situated.
Receptionist with good command of English was always smiling, helpful and hard working (she had to double up not only as receptionist but also to look after breakfast!). Water boiler could do with a bit more power; temperature was never more than lukewarm. The mini-bar in the bedroom could do with a bit more choice (only water available).
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good to stay
nice and clean, good breakfast
Stayed 1 night in Aug 2017

10/10 Excellent

토토네

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고
베트남 여행 3주째, 20불의 호텔이라고 생각할수없는 고품질의 호텔. 특히 조식은 값어치가 10불이상의 부페, 양식, 베트남식, 과일도풍부, 커피맛도일품. 강추
Stayed 2 nights in Aug 2017

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good area,good breakfast ,quiet ,comfy room
Stayed 3 nights in Jun 2017

10/10 Excellent

CJ, united kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great staff.
Fantastic staff and location. All the staff members were willing to help you 24/7. We ran out of petrol on our motorcycle and one staff who was on his day off drove to our location just to give us petrol. Very nice people and very very helpful. They helped us with everything we need. Food was pretty good for a 3 star hotel. The receptionist sorted out our bus transfers even though we booked our bus from s different company. The room was very clean and very spacious. The pillows were very very comfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, spacious and good value
Nice stay for trip to Tam Coc. Nice big room with balcony and good view. Staff really nice and local cafe was good for a BIG feed. Hired bike was good to cycle to Tam Coc and easy enough. Nice visit.

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

aliki, Tamborine Mt Australia

Liked: Cleanliness, staff & service, room comfort
A pleasant stay
On a Quiet street by Vietnamese standards with a few restaurants. Nice staff who spoke enough English to be efficient. Very large room with vista across the city. A little dated & worn but still lovely.
Room with a view

6/10 Okay

John, San Francisco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Decent and cheap
Decent Hotel, but nothing spectacular. Plain room, coarse towels, tiny bars of soap, and zero amenities. Also if you think it is close to the train station it is not, there is a new train station considerably farther away. Good wifi, good AC, and friendly staff make the place alright though.

10/10 Excellent

Mildred, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel to stay at Ninh Binh!
A pretty three stars hotel. Room is spacious and pretty with nice paintings. Nice bed and furniture. Very decent Bathroom is big and we like the huge windows with view of the city. Wifi did not work well in room though. We like the breakfast as we could order and eat as much as we want. Nice omelette, banana pancake and freshly warmed baguette! Love it! The staff provided us with great and warm service throughout our stay be it at the reception, breakfast at restaurant or anywhere! Would recommend this hotel!

8/10 Good

Steve, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, but far from Tam Coc
The hotel was nice, big room, but we had requested a queen bed, and were given two single beds. Staff was really helpful with booking tours around the area. There's also a really nice restaurant literally next door. Located about 9 km from Tam Coc, neighbourhood is pretty boring.

10/10 Excellent

Christoph, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Ninh Binh
Great hotel. Friendly and helpful staff, basic but good breakfast, room was clean and comfy, scooter rental on side (best scooter I had in Vietnam). Overall we had a great stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
We enjoyed our stay as the staff were delightful and helpful in organising transport.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel, stayed over night.
Room was huge with 2 double bedS. Hard mattresses which we love. Quiet residential area. Good views. Breakfast ok, no ketchup.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The hotel was small but surprisingly clean.

8/10 Good

Giang

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly clean
The rooms were clean. Vanity supply was minimum but fine as we stayed in the hotel for one night only.

6/10 Okay

Brid, Wat

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
2k not 60m
stay was ok only stayed one night had to Chang rooms as shower didn't work breakfast nice not included in price staff not as friendly or helpful as I found in other hotels also train station is now moved and is 2k from hotel not 60 meters as before information needs to be updated on your site

6/10 Okay

Kim, Seattle

Liked: Staff & service
Queen Hotel
This is a basic hotel which suited our purpose. It is near where the bus from Hanoi drops you off. Staff was friendly and helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Probably the best hotel I've stayed at in Vietnam so far, for this price

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hôtel, la vue est superbe. Très propre et moderne. Excellent service à l’accueil !
Stayed 2 nights in Nov 2023

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Törnrosa
Ser ut att ha byggts som ett fint hotell på 60-talet och sedan fallit i törnrosasömn. Fina material, vackra tapeter, allt trä ljusbrunt, många lådor och skåp. Gav oss en känsla av Japan. Personalen var mycket trevlig och hjälpsam. Dålig engelska dock. Läget inte så upphetsande, Ninh Binh i sig erbjuder inte så mycket, runt omkring finns mycket att välja på.
Stayed 2 nights in Feb 2023

10/10 Excellent

Seok Kyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절한 직원분들께 감사드립니다
직원들이 너무 친절하고 도움이 되었습니다. 조식도 좋았어요. 투어의 기사분도 친절해서 전혀 어려움없이 관광했어요. 저희는 바이크나 자전거 투어를 못하고 기사분이 자가용으로 몇군데 관광지에 데리고 다니는 관광을 했는데 용기를 내서 바이크를 빌려서 관광을 못한 아쉬움이 있습니다. 닌빈 최고의 맛집이 바로 옆에 있어서 좋았어요. 하지만 다음에 다시 간다면 땀꼭이나 짱안, 항무아중 한곳으로 숙소를 정할것 같아요.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지은지 얼마 안돼 깨끗함
Stayed 3 nights in Jan 2020

8/10 Good

HANSUN

Liked: Staff & service, property conditions & facilities, room comfort
서비스 GOOD
건물 1층 공사중이였으며 손님이 거의 없었다 종업원들이 매우 친절하고 서비스가 만족스러웠다
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル経由で借りたレンタルバイクの調子が悪く、バイクのベルトが破断して大変な思いを経験しました。 その他は、フロント対応良かったです。
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Kihong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다시 갈 호텔
아주 친철하고 깨끗했습니다. 엘베가 G로 바로 나갈 수 있어요.
Stayed 2 nights in Apr 2019

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ganske fint hotel
Generelt rigtig godt hotel godt placeret i forhold til resturantmuligheder i Ninh Binh. Det eneste minus for min kæreste og jeg er, at de ikke har normale cykler man kan leje.
Stayed 3 nights in Apr 2019

8/10 Good

닌빈여행객

Travelled with group
Liked: Cleanliness, staff & service
직원들 대단히 친절,항상 도와 주려고 애씀,조식보통,우리는 4명이 같이 여행 했는데 호텔에서 연결해준 투어 자가용 하루종일 5만원에 다녔습니다.전날 택시는 미터로 다녔는데 바이딘 사원왕복과 2시간 웨이팅 비용까지 합 5만원 가까이 냈습니다,혹시 택시로 다니실분은 호텔에 꼭 투어 승용차 연결해 달라고 하세요
Stayed 2 nights in Mar 2019

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité/prix
La réceptionniste dévouée toujours au devant nous pour aider et s'informer sur nos visites. Très belle chambre propre. Bon déjeuner. Bien situé. Bain avec douche mais préférable de prendre un bain sinon tu éclabousse partout. Nous y retournerions volontiers.
Stayed 3 nights in Feb 2019

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

IL SEOP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

YUN CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Katja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pari yötä Ninh Binhissä
Hotelli oli sopivan lyhyen matkan päässä keskustasta. Hotellin työntekijät olivat erittäin ystävällisiä ja avuliaita. Huone oli tilava ja siisti, sängyt kovia, kylpyhuone siisti. Aamiainen oli varsin vietnamilainen, mutta kyllä jotain syötävää kuitenkin löytyi. Voisin vierailla kyseisessä hotellissa uudelleenkin.
Stayed 2 nights in Sep 2018

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, very nice service.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Shaohua

Liked: Cleanliness, staff & service, property conditions & facilities
Recommended
The hotel room is basic but clean. Location is a bit far from the train station but they can arrange a bus ride back to Hanoi. The staff are friendly, courteous and helpful.

10/10 Excellent

Florin

Liked: Cleanliness, staff & service, room comfort
Sehr guter Service