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Reviews of Canh Dieu Hotel

2.5 out of 5
Canh Dieu Hotel
74 Nguyen Van Cu, Van Xuan, Ninh Binh, Ninh Binh

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 100 reviews" "
Rating 8 - Good. 26 out of 100 reviews" "
Rating 6 - Okay. 27 out of 100 reviews" "
Rating 4 - Poor. 8 out of 100 reviews" "
Rating 2 - Terrible. 10 out of 100 reviews" "

6.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are​ very​ helpful and​ polite
Stayed 3 nights in Feb 2020

6/10 Okay

Megan, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing/Outdated
This hotel has not updated their details. We arrived late at night by train-purely booking this place as it was 100m from the train station. Wrong. The hotel is now 1KM from the train station as the station moved two years ago. The description also states 24 hour check in. Wrong. We were greeted by metal shutters and a annoyed owner. The description also states the staff speak English. Wrong! We didn't feel welcome here and the rooms were dated, dusty and uncomfortable.

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Canh Dieu in Ninh Binh
Please do not stay @ Cahn Dieu Hotel. So dirty, mouldy, smelly, hardest bed. Poke for 2 nights, we only stayed one.

6/10 Okay

n

Disliked: Cleanliness, property conditions & facilities, room comfort
The staff were nice but the hotel isn't that great
This hotel was not the best hotel. The staff were nice but the hotel was not that great. I know that it was on the cheaper end of hotels in this area but it was kinda terrible. My room was literally 10 feet from the train tracks and the train runs at night. The bed wasn't comfortable and was really hard. The room was run down but I was ok with that. The staff were nice and went out of their way but I feel that your money could be better spent elsewhere.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Breakfast good, dead mouse not so good...

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a one night stay
Hotel owner was wonderful and friendly. Provided us with a free breakfast even though it wasn't advertised. Owner knew the local are and gave great directions. Hotel was perfect for the price, we just wanted a cheap one nighter so we could get up early for the boat ride. Be aware there are train tracks nearby bUT the trains did not blow their horns after 11 and the trains are only 5-6 cars long so they go past quickly. Good location.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Can do at Canh Dieu!
Very good hotel. Clean,well run with great staff/owners. Very kindly let us stay late checkout to catch the late train. Also free upgrade, we enjoyed sitting on the balcony watching the world go by. Good barber opposite,

2/10 Terrible

Des

Disliked: Cleanliness, property conditions & facilities, room comfort
old and outdated.
nice staff, neglected rooms and hotel.

2/10 Terrible

Lucy, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and damp - avoid!!
The first room we checked in to was very damp and had mouse droppings on the bed. We asked to move rooms and although the second room was not damp the bedside cabinet was full of mouse droppings and cockroaches. We ended up changing to a new hotel altogether as we were not happy to stay here. I would highly recommend The Vancouver Hotel instead, definitely worth the extra money!!

8/10 Good

Kirsteen, Scotland

Liked: Cleanliness, staff & service
Good, but inaccurate listing
This is a nice, family run hotel with friendly and straight-forwards staff. Breakfast is nice. We rented a scooter from the hotel, and they were very helpful with ideas for what to do. The advert is misleading - the mattress is far from memory foam, there was no mini-bar, the tv was not HD, etc. The hotel was still worth the money, but I think the listing should be changed to make it accurate.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No pleasant stay!
I cannot recommend! Even though the staff was friendly and tried to be helpful, my room was not clean. Additionally, the neighbourhood is not appealing. I cannot recommend the hotel!

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No 24 hr front desk
Well, we never actually stayed here. I chose this hotel because it specifically advertises a 24 hr front desk and close proximity to the bus stop. I would have contacted them beforehand to let them know our bus was dropping us off at 5am, but no email is provided for this hotel. After searching for this hotel in the dark for nearly an hour, we arrived to a very locked front door. We rang the doorbell for 30 minutes before we had to leave an find a different hotel. So if you are arriving late night/early morning like we did, do NOT BOOK here.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cleanliness is not a priority
Pros: good breakfast in the morning; very helpful at front desk; 2 free bottles of water upon departure Cons: We found mouse scat on the nightstand table and behind the bed a few hours after our arrival to our room. The front desk quickly changed our room and it appeared to be an upgraded room with more space and light. But, overall we did not feel comfortable in the hotel. We proceeded to find mouse scat near the stairwells; there was layers of dust in the rooms; the bathroom in both rooms did not feel clean. The hotel feels very old and like the owners do not care to maintain it. We could not wait to leave. The neighborhood is not ideal...the only options for food nearby are local street food places where no one speaks English and they all seem to close early - so bring your google translate!

8/10 Good

Marilyn, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
The hotel is family run but all staff is very friendly and professional. They speak good English and have good advice on local sights and tours. They also offer cooking classes in the breakfast area for $5. The free breakfast is very yummy, make sure you try one of their noodle soups for breakfast. You can rent motorbikes for $6 a day, which is the best way to see all sights Ninh Binh has to offer. Our room was spacious and as shown on the picture. Unfortunetely it smelled a bit humid, but there was a big window. The room was towards the railway station and there is quite a few trains comming through and they always sound their horn twice when they leave which is quite loud and can wake you up in the night. Even with closed windows. We enjoyed our stay in the Canh Dieu Hotel and recommend it.

6/10 Okay

Eric, St-Jean, Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Over all good stay
Family owned hotel, the son and the daughter were very helpful, they provided us with all the info we needed and helped us book what ever we needed. Breakfest was good you could order what ever you wanted from the menu.They let us keep our room and didn't charge us since we were taking a late bus, that was very nice. Over all we had a good stay. Only negative thing was that the beds were a bit hard but after 2 weeks of travaling in Vietnam most beds are very hard.

8/10 Good

Maria, gothenburg

Liked: Cleanliness, staff & service, room comfort
lovely staff
We spent two great nights there, its close to the city centre without being too busy. On a calm street, we barely heard the train. The rented us bikes and when we were gonna leave they gave us a ride to the train station free of charge. Breakfast was good as well. I would stay there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service
Service was awesome. Guaranteed no hassle if you are an inexperienced traveller. Hung at reception will take care of everything.

6/10 Okay

Brian, Edinburgh

Liked: Cleanliness, staff & service, room comfort
Trying hard but makeover needed.
The staff are very helpful and attentive. A late room was provided free of charge when we had a late bus pick up. Scooters for hire at $6 a day were great. The hotel is in need of modernisation and refurbishment. Wet room for shower is common in Vietnam but not convenient. Breakfasts were adequate at best.

8/10 Good

Pham Huy Anh

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

James, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in the area
The whole place is very smart but it is next to the railway

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Paul, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable value
This Hotel could be rated at 4star and only paid $10 for a big room. I even got a little breakfast included! The back rooms overlook the railway which can be noisy. The Manager was exceptionally helpful driving me to bus station and mediating about an outside restaurant bill

6/10 Okay

Erika.b.spode, Okinawa

Liked: Staff & service
This hotel has a great staff who will help you out with anything. The rooms are a little dated and the beds will feel uncomfortable if you are used to more Western sleeping arrangements, but it's no bit deal if you're only staying for a few nights.

10/10 Excellent

Kieran, Otaki, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot water, good food, friendly staff
Located right across the tracks from the railway station. We stayed for one night - the room was clean, the water was hot(!!!), and the staff spoke amazing English. The food was a little more pricey than you might expect to pay elsewhere, but it was delicious - there's even bacon on the breakfast menu. Canh Dieu is very popular with tourists - there were many staying here. I'd happily stay again!

10/10 Excellent

Jono, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
Great option for the price. Staff were super friendly and helpful. Booked a tour through the hotel of local sites which was also well run. Great place, highly reccomend.

8/10 Good

Pete, Prague

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
The brother and sister who run reception will bend over backwards to help you. Ninh Binh isn't the greatest spot in the world, but as a base to explore the surrounding countryside this hotel will suit your needs. Really close to the train station too. Try out their food as well, good eats for a low price.

6/10 Okay

Paul & Deb, Perth, Australia

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great service
The hotel is situated right on the railway line. There are trains coming through the night and as they enter the station right behind the hotel the horn is sounded a number of times. Not good for sleeping, the front rooms are a little quieter. The rooms were clean but the beds were the hardest we have ever slept on. The tour run by the hotel was a non English speaking driver who just drove us to places, left us there to look around alone & picked us up. No explanation of what we were looking at nor any information about the region. Hardly a tour, just a driver. Would suggest you go with a tour company as the area is lovely but would have been better if we had someone to tell us more about the region. The young man & woman who run the hotel are really lovely and the food was really good. The town is very limited in what it has to offer & is great for a local experience. The markets were great & no hawkers. A real pleasure to wander through. Glad we went as it is certainly a unique place & a real taste of small town Vietnam.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Very serviceminded and helpsom staff
A hotel with a very serviceminded and helpsom staff - and very fast internet. The vietnamese food is good.

6/10 Okay

Verified traveller

10/10 Excellent

AndrewRM, Scotland

Liked: Staff & service, property conditions & facilities, room comfort
Convenient, comfortable, great service.
I stayed one night but received a great service during my stay. The room was of average size, the plumbing sound (best I saw during my trip), air-con, bed and fans in good condition. Canh Dieu itself backs onto the Ga / Gare / Rail Station in Ninh Binh (the hotel is the highest building you can see nearby the station on the opposite side of the tracks, clearly signed) but has secondary glazing which blocks out much of the sound. There's a broad breakfast menu, cooked fresh (though no continental buffet etc), and lots of tour and hiring options available; taxi, scooter and bike hire or guided tours. I personally hired a single-speed bike which was solid and withstood a rain-soaked run of around 6-7 miles (not much, but bumpy). The greatest asset of the hotel is its staff; they offered me a shower when I returned to pick up my bags (despite having checked out already) and helped me out with tickets and passport difficulties. I only wish it had been possible for them to open up their roof terrace and allow guests to savour the view from it (the terrace/cafe/restaurant was closed off entirely). Thanks again Hotel Canh Dieu!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Room is great for the rate.

10/10 Excellent

Toby H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The warmest

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service in Family Hotel
I have stayed here for two nights. I known there were lots of landscapes in Ninh Binh and I planned my tour when I was there. I have wanted to go to Tamcoc(like Halong bay) to take my experience on a small boat, I have booked a trip to Tamcoc but finally failed to make the trip. Hung (Hotel manager) has introduced me to another place that I have never knew, it was Trang An. It was a fantastic place. We were extremely excited and felt so right in choosing this place. In addition, we also climbed Mua cave with a panoramic view. After a hard day we returned to the hotel and surprisingly, the glass of cool water back to us with a smile again. Their services were great, you could only receive such services in the 4-5 star hotels but at much cheaper prices. It was worth to recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible service for a great price!
We have spent a wonderful holiday, friendly and full of happiness. The staffs were very friendly and they helped us everything, they booked our train tickets and they took us to railway station to go to Hue by their motors. After we left I realized I had forgotten a book that I like, I thought it was lost forever. Unexpectedly, I received Hung's mail, who runs the hotel, he informed me about my book, and he asked my hotel address in Hue for return. It was lovely. One family was kind and hospitable. I would be back here in my next trip.

10/10 Excellent

Bruce, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
We stayed for 2 nights in the cheapest room. The staff at the hotel really make the place, they recommended things to do in Ninh Binh that didn't break the bank and drove us to the bus station for free. Its definitely worth renting one of their motorbikes and heading out into the countryside.

8/10 Good

Duncan, Western Australia

Liked: Cleanliness, staff & service
Very clean and well located hotel in Ninh Binh
If you are basing yourself in Ninh Binh for visits to Cam Toc or the National Park then this is a clean hotel very close to the bus and train station in a non touristy town. The hotel staff who are one family go out of their way to ensure you have all that you need. We were given cold water when heading out for the day and even fresh rolls for our train trip back to Hanoi with a lift to the station. The rooms have air conditioning, small but clean bathrooms but the beds are very firm. As the hotel is on the train line there are a couple of trains that go by during the night but the rest if the time it is quiet. The menu is basic for breakfast but for the price it is superb value. The evening menu is decent and the food good, again excellent value. The hotel organized a driver for us for two days in a very good four wheel drive.

6/10 Okay

Madeleine

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Désuet.Decentre. semble à l'abandon. Note surévalué
Stayed 2 nights in Jan 2018

10/10 Excellent

Mauro, caorle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel zona tranquilla
Hotel in zona tranquilla buona posizione area ristoranti e shopping pulito con Staff accogliente ottima colazione, servizio lavanderia e biglietti Tour. Gestore dell'hotel disponibilissimo.
Stayed 2 nights in Nov 2017

2/10 Terrible

Frederic, paris

Disliked: Cleanliness, property conditions & facilities, room comfort
Annonce non conforme (voir mes photos)
Le personnel est vraiment adorable et arrangeant bien qu’il ne parle pas un mot d’anglais et de français. En revanche, je n’ai jamais vu un hôtel dans un si piteux état. Les photos de l’hotel Ne sont pas conformes à la réalité: pas d’électricité dans les couloirs, état des murs vétustes et sales, frigo moisi et mouches mortes à l’interieur. La literie est inconfortable (matelas très dur) La salle de bains est sale et mal adaptée. Le linge (serviettes et draps de lits) ne sont pas propres. Ils y avait des taches. Forte odeur d’humidité. Pour résumer extrement choqué que expédia ne régularise pas régulièrement les photos de ses hôtels partenaires.
Stayed 2 nights in Oct 2017

8/10 Good

Kenichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
おすすめです
中心部にあり、周辺の観光ポイントをまわるにに便利な立地。部屋の質も良く、スタッフは英語こそ 話せないが、とても親切に対応してくれるのが分かった。朝食も美味しかった。
Stayed 1 night in Oct 2017

6/10 Okay

Isa, Lille in France

Liked: Staff & service
Warmly hotel
the room is clean and usefull for a short stay, the staff is really kind and heplfull ( family hotel ) . It's close to train station and restaurants/bars but the street is not Noisy.
Stayed 1 night in Sep 2017

4/10 Poor

nicmich, France

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas très bon emplacement
Hotel manquant d'entretien, maison familiale mais pas de relation avec le client . Le ménage laisse à désirer (toile d'araignée, cheveux dans la salle de bain , drap troué ...). Nous avons remarqué qu'a chaque fois que nous sortions, les propriétaires rentraient dans la chambre éteindre la climatisation ou si nous avions la fenêtre ouverte elle était fermé à notre retour.
Stayed 2 nights in Jul 2017

2/10 Terrible

Michael, Suisse

Disliked: Cleanliness, property conditions & facilities, room comfort
Le patron se donne de la peine mais il en a
Hôtel dans un mauvais état et pas propre. Lit hyper dur, salle de bain et douche simplement impossible.

8/10 Good

Aurélie

Liked: Staff & service
Un service et une humanité hors du commun
Nous sommes arrivés et directement le patron a été très gentil et nous a proposé son aide pour les visites du lendemain... il nous a accompagné et nous a proposé une vraiment belle journee ... son épouse et lui sont vraiment d'une grande gentillesse et d'une grande serviabilité vraiment c'était vraiment super!

8/10 Good

Axelle

Liked: Cleanliness, staff & service, room comfort
Hotel avec bon rapport qualité prix
Personnel très serviable et souriant. Propositions d'excursions intéressantes. Placé près de l'arrêt de bus de nuit Queen Café.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad location, no english speaking, no info
Bad location, no info, no english speaking, hardly knew about online booking....

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Une expérience tres spécial
Le couple de gérants est complètement perdu. Ils sont sympas mais ne connaissent aucun mot d'anglais ou de français. Ils savent rien faire dans leurs hotel... Ni réserver des transports ou activités, ni s'occuper du petit déjeuné, ni faire fonctionner la machine à carte bancaire, etc Cette hotel etait une vrai blague ! Il y a parfois un réceptionniste qui parle anglais et qui sait gérer les réservations de transports et heuresement qu'il est la !