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Reviews of Willow Bay RV Resort & Marina

2 out of 5
Willow Bay RV Resort & Marina
6607 Washington 291, Nine Mile Falls, WA

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 17 reviews" "
Rating 8 - Good. 7 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This cabin was clean and comfortable and as expected for our one night stay. It was a lovely setting facing the lake.
Stayed 1 night in Aug 2019

8/10 Good

Christina

Liked: Staff & service, room comfort
Over all, 7/10
Staff was great. The cabin was neat and tidy bit did have spills and crumbs...small things that made it feel not so clean that could be easily fixed. Beautiful lake. Grounds needed maintenance and landscaping.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 5 nights in Aug 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The property didn't have my orbitz reservation information when I arrived. They then told me that I needed to pay an additional $50.00 on top of what I paid orbitz, a new "damage deposit charge" Upon entering the property, it was dirty. Dirty sticky hand prints on windows, Grime and dirt in the window seals and door tracks. Nothing was wiped down. I returned the key and left the property.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Disliked: Amenities
Remember this is an RV park not at hotel or resort. There is basically no phone reception or internet except at the clubhouse. No boat rental no TV or cable. Grounds are beautiful but very run down and not well maintained. The manager was very friendly and staff helpful. The towels and linens in our small cabin were pathetic, see-through bed sheets with holes in them. Towels were rags. The cabin itself is situated right on the lake with a gorgeous view and dock. Kitchen had the basics, refrigerator, stove and microwave. According to the manager, a corporation owns this property. I cannot believe they would not put any money into this gold mine in a beautiful area. It could be so much more. All the shrubbery is overgrown and there is goose poop everywhere. the docks have signs stating proceed at your own risk. my husband and I treated this as a camping trip nothing more so we were not too disappointed with what I just described. we may return but will be looking for a place that has boat rentals which most likely will not be in this area. If you decide to come here bring activities to keep yourself busy.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
A very nice cabin, on the river. Everybody there was very helpful as we had a family picnic for over 20 people. The price was great. We will probably be back there again next year.
Stayed 3 nights in Jun 2019

8/10 Good

laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outside of Spokane
Very nice place and clean. Cleaned when I left because I appreciated the efforts they took to make sure we were comfortable. Took a while to get security deposit refunded. Very nice staff .
Stayed 3 nights in May 2019

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
suppose ro be fully furnished but didnt have bedding the first night. The the propane wouldnt work in the cabin so we had yo buy a bbq to cook our food when we where suppose to have a full kitchen. Rude staff unwillingness to help.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from KO on 15 May 2019
Thank you for the honest review.

10/10 Excellent

Franki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful and relaxing
Stayed 2 nights in Apr 2019
Response from Property Owner on 18 Apr 2019
Thank you for the honest review.

8/10 Good

Laura, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the view from the cabin, end of the season so no gas in unit for heat or stove but there was a electric heater was cold for about 15 to 20 min untill it warmed up. Every thing else fine but the bed was a bit hard I would stay again if i am in the area.
Stayed 1 night in Oct 2018

6/10 Okay

Katherine

Liked: Staff & service
Disliked: Property conditions & facilities
Needs repair!
Stayed 2 nights in Sep 2018

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cabin away from the city
Realy nice cabin on the water for a great price. The power kept going out but other than that it was clean and we would stay again.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
I arrived at 10:30 PM and the office was closed. No after hours number posted. I knocked and knocked to no avail. I ended up driving 40 miles back to Spokane to find a room. Very dissatisfied.
Stayed 1 night in Sep 2018

6/10 Okay

Val

It was nice to be on the outskirts of the property. Our room was finally clean 3 hours after the check in time but they did allow us to stay a few hours after check out to make up for it. It was unorganized as far as checking in.
Stayed 1 night in Aug 2018

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Natural setting at great price
Friendly staff. Peaceful lake and perfect view. Good amenities within 10 minute drive-a great gym, food, cafe, churches, large grocery store. Heating was noisy, bed kinda hard. But very excellent pricing and decently equipped unit.
Response from KO on 4 Apr 2018
Thank you for the honest review