Front of property

Reviews of Locarno

3 out of 5
Locarno
4 Avenue des Baumettes, Nice, Alpes-Maritimes

Reviews

7.2

Good

Rating 10 - Excellent. 135 out of 679 reviews" "
Rating 8 - Good. 255 out of 679 reviews" "
Rating 6 - Okay. 166 out of 679 reviews" "
Rating 4 - Poor. 85 out of 679 reviews" "
Rating 2 - Terrible. 38 out of 679 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Naftoli

Travelled with partner
Liked: Cleanliness, staff & service
.
Stayed 2 nights in Mar 2024

8/10 Good

Mustafa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freindly staff always smiling and willing to help. Room was nice and clean.Terrace was great for a morning coffee. Location was ideal out of the hustle yet easily walkable to restaurants and shops with also great transport links.
Stayed 4 nights in Feb 2024
Response from Marc Vialettes/Directeur on 23 Feb 2024
Dear Mustafa, Thank you for your feedback! It sounds like you had a fantastic experience with us. We take pride in our friendly and helpful staff, and we're thrilled to hear that they made your stay enjoyable. It's wonderful to know that you found your room to be comfortable and clean, and that you enjoyed our terrace for your morning coffee. Our location aims to offer convenience without the hustle, and we're glad to hear that it suited your needs, with easy access to restaurants, shops, and transportation. We appreciate your kind words and hope to welcome you back again soon!

10/10 Excellent

j

Stayed 1 night in Oct 2023
Response from Marc Vialettes/Directeur on 24 Oct 2023
Dear GuestThank you for taking the time to give us such a goog markWe are delighted to hear that everything was nearly perfect!We are all looking forward to seeing you again very soon in Nice!

10/10 Excellent

Saba

Liked: Cleanliness, staff & service, property conditions & facilities
Decent for 3 star
Stayed 1 night in Oct 2023
Response from Marc Vialettes/Directeur on 18 Oct 2023
Dear Saba,Thank you very much for your 5/5! Offering you the ideal stay is the first objective of our team We greatly appreciate your compliments and will be delighted to welcome you again in Nice, see you soon!

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel close to the beach
A neat and character filled hotel near the Nice Promenade de Anglais. Very clean and a great breakfast was included that fueled us fo the day ahead. The staff were very helpful and the room and bathroom was modern and very functional
Stayed 3 nights in Sep 2023
Response from Marc Vialettes/Directeur on 18 Oct 2023
Dear HeatherThank you very much for your wonderful comment following your recent stay.We are delighted that you had a good time with us and we look forward to welcoming you the next time you come to Nice.Sincerely,

6/10 Okay

Tara

Travelled with group
Disliked: Amenities, property conditions & facilities
Location and breakfast.
Stayed 4 nights in Sep 2023
Response from Marc Vialettes/Directeur on 18 Oct 2023
Dear TaraThank you for this comment!We are delighted to learn that you had a wonderful stay with us, and that you were able to take advantage of the services offered by our hotel.We thank you for sharing your experience with us about our breakfast.

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed the hotel, staff were incredible. Elevator was too small for most people and large luggage.
Stayed 5 nights in Sep 2023
Response from Marc Vialettes/Directeur on 18 Oct 2023
You took the time to give your opinion after your stay and we thank you.Dear Ian,By reading your comment, future travelers will have the pleasure of appreciating our hotel and its services just as you did.Looking forward to welcoming you again, we wish you a pleasant day.

10/10 Excellent

Drew-Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Marc Vialettes/Directeur on 1 Sept 2023
Dear Drew-Anthony,Thank you very much for this nice note.Knowing that we were able to contribute to the success of your stay fills us with joy. We would be delighted to welcome you during your next stay in Nice.

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Locarno is a perfect spot to enjoy Nice. The prices are very reasonable and the staff is so great. You are less than two blocks from the Promenade and the ocean. The rooms are clean with beautiful balconies. The staff is so pleasant and highly fluent in English. The breakfast was amazing with a wide variety of delicious pastries, meats, coffees, fresh squeezed juices as well as hot items like eggs and pancakes. Parking is tricky so plan ahead. There is a parking deck about 6 blocks away -- Park Palmieri -- that is a good option.
Stayed 2 nights in Jul 2023
Response from Marc Vialettes/Directeur on 1 Sept 2023
Dear Robert,It is with real pleasure that we took part in your feedback on your stay at Locarno.Please know that we do everything we can every day to provide our customers with a service that meets their requirements, and we are delighted to see that your stay was a success.We wish you a pleasant day and hope to have you back with us soon,Best regards,

8/10 Good

Fred

Stayed 4 nights in Jul 2023
Response from Marc Vialettes/Directeur on 1 Sept 2023
Dear Fred,Thank you very much for this nice note.Knowing that we were able to contribute to the success of your stay fills us with joy. We would be delighted to welcome you during your next stay in Nice.

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve just had a fabulous 4 day stay at hotel Locarno .. the staff were fantastic .. helpful and friendly .. nothing too much trouble . Breakfast a bargain at 10 euros a person and the free beach towels and umbrellas a real bonus .. great location too with a 5 minute walk to the beach. Thank you for a lovely stay !
Stayed 4 nights in Jul 2023
Response from Marc Vialettes/Directeur on 20 Jul 2023
Dear Jane, thank you very much for your message! Offering you the ideal stay is the first objective of our team We greatly appreciate your compliments and will be delighted to welcome you back to Nice, see you soon!

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, friendly staff, good sized rooms, welcoming atmosphere.
Stayed 1 night in Jun 2023
Response from Marc Vialettes/Directeur on 20 Jul 2023
Dear Heidi,We would like to thank you for sharing your experience following your stay at LocarnoWe are very happy to read that the accommodation met your expectations.Also, we thank you for mentioning the good cleanliness of the room.This is an opportunity for us to highlight the excellent work of our floor staff, so involved in their mission, and always concerned about the comfort of our customers.see you soon

10/10 Excellent

Costinela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, exceeded expectations
The location of the hotel is very good. Close to the beach and to the tram to the airport. 20 min walk to the train station. The staff is very friendly. The room is clean, but a bit noisy. The walls are thin and we could here our neighbors sneeze. As an improvement, a mosquito net would be good :) The lobby area is very nice decorated. Breakfast good and can be eaten on the terrace on 1st floor. We really appreciated that we could take beach umbrellas for free every day we went to the beach. And there is also a shower on the ground floor, very clean and just what you need on your last day of vacation, after checking out and spending your day at the beach :)
Stayed 7 nights in Jun 2023
Response from Marc Vialettes/Directeur on 20 Jul 2023
Dera Costinela,Thank you very much for sharing your comments about your stay with us.The satisfaction of our customers being our most important objective, your compliments about the reception, and the rooms, of our sunny terrace have been passed on to the whole team.We hope to have the pleasure of welcoming you again very soon.

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is the perfect hotel for a stay in Nice. The staff are so helpful and friendly, the stay could not have been any better.
Stayed 2 nights in May 2023
Response from Marc Vialettes/Directeur on 15 Jun 2023
Hello Adam,Thank you very much for your message! Offering you the ideal stay is the first objective of our team We greatly appreciate your compliments and will be delighted to welcome you back to Nice, see you soon!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Rooms were very clean. Breakfast was very nice. Overall, a great stay. Location is very convenient.
Stayed 7 nights in May 2023
Response from Marc Vialettes/Directeur on 5 Jun 2023
Dear Maria,Thank you very much for this nice note.Knowing that we were able to contribute to the success of your stay fills us with joy. We would be delighted to welcome you during your next stay in Nice.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main thing was the friendliness and helpfulness of the staff. The breakfast was excellent and good value. We would happily stay there again. Thank you.
Stayed 4 nights in Apr 2023
Response from Marc Vialettes/Directeur on 17 Apr 2023
Hello Michael,thank you very much for your message! Offering you the ideal stay is the first objective of our team We greatly appreciate your compliments and will be delighted to welcome you back to Nice, see you soon!

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Luiza, jersey city

Stayed 1 night in Jul 2022

8/10 Good

Jacobo

Stayed 1 night in May 2022
Response from Jacques Ramat - General Manager on 31 May 2022
Dear Sir, Thank you for your overall positive feedback following your visit at the Hotel Locarno Nice. We understand through your review that you were satisfied by the quality of the welcome and the comfort of our rooms. Your satisfaction is our main goal and it is a real pleasure to know that we have achieved it with you. Thank you for your visit and see you soon !

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest staff in Nice
Excellent assistance upon check-in with Rachel walking next door to get us a reserved above ground storage for our van. Jacques helpful with information and assistance. Nice breakfast. Great value. Definitely would return here.
Stayed 2 nights in Mar 2022
Response from Jacques Ramat - General Manager on 4 Apr 2022
Thank you so much, Stephen, for your kind review. We are delighted that you enjoyed your stay at the Hotel Locarno. That means that we met your expectations in terms of service and quality standards. Thanks again for your valued patronage. From all the team, we wish you a lovely day and we look forward to welcoming you again, here, in Nice. Take care of you. Yours sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, book early for larger rooms
This hotel offered exactly the location I was seeking, only minutes from the beach and the Promenade des Anglais. We arrived from the airport on the L2 Tram and it’s only a few blocks walk from the stop for the Centre Universitaire Méditerranéen. There is an ample terrace on the 1st floor with a few lounge chairs and tables, which made for a very pleasant spot to decompress after a busy day, or a great morning spot for planning the day’s excursions. The staff is very friendly and helpful, and our small room was impeccably clean, although the carpet was a bit past its prime. My preference had been a room with a balcony, but none were available online so I booked the Classic Double room, following up with an email requesting the upgraded room but was told the hotel was full. Upon checking in, I asked about balcony availability and was offered a larger room for an additional fee, but it since it still would not have had a balcony, I opted to stay with my original room. Room 111 was small but manageable for 2 adults, but the shower pan was a miniscule 2 ft square (.6 meters) with sliding doors that required contortions to get in and out, so I can’t give it top marks because of that. Our room had a large window looking out onto the side street, we did not hear any city noise, and the A/C worked well. There was a small fridge, which was convenient for taking beverages and pizza (from across the street) to have a relaxing dinner on the pebbled beach, sitting among local families.
Classic Double, very small for 2 adults. Tiny shower
View from our window over side street (Left)
View from our window over side street (Right)
Stayed 4 nights in Aug 2021
Response from Jacques Ramat - General Manager on 5 Sept 2021
Thank you, Dear David, for the very detailed description you give about your recent stay at the Hotel Locarno and for the positive comments you have made, especially regarding our location close to the beach and the tram. We have noted your disappointment with the room with Balcony we could not assign to you. It is difficult to satisfy all our customer requests, especially when the hotel is full. It is an honor for us to have been able to meet your other expectations. We take note of the areas for improvement that could have made your stay even more pleasant. Many thanks also for your compliments about our team who do its best to ensure the comfort of our customers. We hope to have the pleasure to welcoming you again very soon, here, at the Hotel Locarno Nice. Sincerely Yours,

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020
Response from Jacques Ramat - General Manager on 4 Mar 2020
Thank you, Dear Guest, for your kind feedback. We look forward to welcoming you again, here, at the Hotel Locarno or in one of the 7 other hotels from Summer Hotels Group, all located on the French Riviera. Kind regards, Jacques Ramat - General Manager

10/10 Excellent

Weifeng

Travelled with family
Liked: Cleanliness, staff & service
Happy stayed in Locarno.
The hotel front desk person were really nice and helpful. The breakfast was super good, a lot of choices. However, the room was small, especially the shower and toilet area.
Stayed 1 night in Dec 2019
Response from Jacques Ramat - General Manager on 7 Jan 2020
Thank you, Dear Weifeng, for visiting the Hotel Locarno. It was a pleasure to welcoming you. Thanks also for sharing your impressions with other readers of Hotels.com concerning the front desk staff very helpful. We have noted your comment about the size of the room which varies according to the configuration of our building. Each room size is in accordance with the dimensions indicated on internet. Of course, we hope to see you again soon in Nice! Thanks again for your kind feedback and for your visit. Yours sincerely, Jacques Ramat - General Manager

8/10 Good

Jennifer, Peoria, IL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but recently renovated. Nice balcony off the room and the staff was very helpful.
Stayed 2 nights in Jan 2020
Response from Jacques Ramat - General Manager on 7 Jan 2020
Dear Jennifer, We thank you for taking the time to share your feedback about your recent stay at the Hotel Locarno. We are delighted to know that your experience has generally matched with your expectations in spite of the size of your room (size in accordance with the dimensions indicated on Expedia). We sincerely hope to welcoming you soon again! Kind regards, Jacques Ramat - General Manager

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay in Nice
My stay was very good. Both the staff on reception and breakfast service was friendly and helpful. My room was clean and the bathroom was newly refurbished. However the decor is dated and there was a stale smell, possibly from the ancient carpet, when I first walked in. The room was also small and angular, with a corner of the bed near the wall, making it awkward to move about. I understand the hotel is being refurbished so I am looking forward to stay there again when I next visit Nice.
Stayed 1 night in Dec 2019
Response from Jacques Ramat - General Manager on 13 Dec 2019
Dear Christine, First of all, let us thank you for taking the time to post your comment on Hotels.com. Furthermore, we are delighted to hear that you had a pleasant stay with us. We are particularly very touched by your kind words to the staff; we will share your review with all of them: Be assured that they will be happy to give you the same attention and the same smile on your next visit after our rénovations works. Thanks for your understanding. Yours sincerely, Jacques Ramat - General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice staff, good location, narrow food menu
First of all, when I came to the hotel they gave me incorrect room (which I saw in the pictures). It was very old with small windows. I asked them to change it and got the good one (from the pictures). There was no fridge or mini bar in the room, they also do not have any alcohol drinks or beverages in the hotel. There is just a ending machine where you can put money and get some sweets. Location is very good, close to the beach and metro or bus stations, about 15 min by foot from main train station. Breakfast menu quite narrow, the hotel does not have anything for people who do not tolerate lactose. They do not have eggs or bacon for breakfast (mainly croissants, fruit, yoghurt, am, cereals with milk. he staff was very nice.
Stayed 1 night in Oct 2019
Response from Marc Vialettes/Réception on 6 Nov 2019
Dear Guest First of all, thank you for sharing your experience. This allows us to continually improve our level of quality. I allow myself to provide some insights for our future customers. All our rooms are equipped with large windows and doors giving access to a balcony. They are all equipped with fridges. A distributor of non-alcoholic beverages and sweets is available to our customers. Our breakfast offers a wide range of fresh and varied products. With your pertinent remark, our next effort will focus on people who are lactose intolerant. Greetings. Marc Vialette / Reception

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Only one guy was not especially helpful at the desk.
Stayed 4 nights in Oct 2019
Response from Marc Vialettes réception on 23 Oct 2019
Dear Customer First of all thank you for your "Great"! We alson attach great importance to correcting our mistakes to improve the quality and your satisfaction and we have taken note of your remarks. We make every effort to remedy these malfunctions to receive you in better conditions at your next

6/10 Okay

Stacey

Travelled with group
Only stayed one night so can’t give to much feedback. It’s a basic hotel, could use some major renovations but for 1 night it was absolutely fine. Very close to the beach and had a decent breakfast.
Stayed 1 night in Sep 2019
Response from Marc Vialettes on 15 Sept 2019
Dear Stacey, Thank you for choosing our hotel for your stay and for taking the time to share your impression with us. Rest assured that your observations are for us a valuable tool in evaluating and improving the services of our hotel. Looking forward to welcoming you again very soon for a longer stay.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great hotel, great staff, good location (a bit of a hike over to the gravy area’s) ...... but price is nearly half of being 1 km further east. Breakfast was very good. But Europe is old ... the buildings are old ... and the rooms can be small and (in my case) .... weird shaped. My issue was that the first 3 days I was there the AC was broken and being replaced. And by replaced I mean a 100 foot crane and 8 people tearing the old giant unit off the roof ((just outside my room). But with the new AC unit ... all was perfect.
Stayed 2 nights in Sep 2019
Response from Marc/réception on 12 Sept 2019
Dear Guest, First of all, we would like to thank you for taking the time to inform us about your experience at the Hotel Locarno during your last visit to Nice. We are delighted to read that you enjoyed your stay thanks to our services like our breakfast. We are particularly pleased to read how all our staff has managed to meet your expectations and respond to all your requests. We take this opportunity to apologize once again for the failure of the air conditioning. The engine has just been changed as you have seen from your balcony and these two days without air conditioning are just a distant memory! Waiting to welcome ou another time Best regards Marc Vialettes/Réception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Locarno - Nice hotel in Nice
Nice hotel, some rooms are renovated, other are in process of renovation. Rooms are spacious. Stuff are very polite, helpful and friendly. Breakfast is nice.
Stayed 4 nights in Jul 2019
Response from Marc Vialettes/Réception on 4 Aug 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Hotel Locarno. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Most of our rooms will be renovated soon! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4/10 Poor

Aidin

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not very good
Stayed 1 night in Mar 2019

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Great location, clean and serviced daily Staff were very helpful Very enjoyable stay
Stayed 4 nights in Mar 2019

10/10 Excellent

Evangelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great apart of the parking. Very small and very expensive.
Stayed 2 nights in Mar 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Nice
Good hotel for short stay, great location with easy access to bus station and promenade. Convenient local restaurants and supermarkets within easy walking distance.
Stayed 3 nights in Sep 2018
Response from marc on 22 Oct 2018
Dear Sir, The entire team and myself want to thank you for taking time to share your impression of your stay at the LOCARNO and for such a nice comment !

8/10 Good

Anthony

Clean and comfortable room
Good location for exploring Nice. Hotel rooms clean with a comfortable bed.
Stayed 1 night in Sep 2018
Response from marc on 3 Oct 2018
Dear Guest, We very much appreciate your comments regarding your stay at the Hotel Locarno It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Kazuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff at excellent price!
Excellent staff and very helpful. Clean room, carpet need to be cleaned, but the room ant bathroom were spotless!!
Stayed 5 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful and friendly,hotel is close to the water ,breakfast was very good
Stayed 3 nights in Oct 2017

6/10 Okay

Yaz, UK

Liked: Staff & service
Disliked: Property conditions & facilities
Great location, hotel not so much
Staff were all super nice and location was fantastic (walking distance) for the beach, Promenade d'Anglais and Old Town - plus 10min bus ride from the airport. Room smelt reeeeally old and musty (could be from the air conditioning), carpet was a bit gross, but bed was big and bathroom was clean.
Stayed 3 nights in Jul 2017

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is small but the service is excellent

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all shopping, restaurants and beach
Great experience Sightseeing tour -the best of the Riviera Stroll on the ocean front. Good food comfortable dining.

8/10 Good

steve, colne uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy cosy close to prom.
Was what we wanted.to explore nice and area.but it is in red light area so lone women take care...? .....

6/10 Okay

Derepas, Montreal canada

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff very helpful pleasant friendly Nice people

8/10 Good

Nicholas, Angel Islington

Liked: Cleanliness, staff & service, room comfort
Comfortable, practical not luxurious
Not luxury by any means but practical. The bed was very comfortable the air conditioning was brilliant and very quiet which was ideal in 32 degrees. The staff were very helpful and could not be faulted. Yes the hotel is a little tired and old fashioned but if you are here to see scenery and not all day in your room you can not really ask for much else

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
2 Star hotel at best
Certainly not a 3 star hotel, 2 stars at best. Room smelt funky, very dated furniture, stained carpets, mattress sloped to the middle, unreliable/ none existent wifi resulting in trips to cafés and restaurants to use wifi. However great proximity to the beach. I would not stay here again or recommend it to others.

4/10 Poor

Joseph

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok
It's close to the beach. Location wise it's great but this is budget at best.