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Reviews of Hotel Busby

3 out of 5
Hotel Busby
38 Rue Marechal Joffre, Nice, Alpes-Maritimes

Reviews

8.2

Very good

Rating 10 - Excellent. 133 out of 418 reviews" "
Rating 8 - Good. 194 out of 418 reviews" "
Rating 6 - Okay. 62 out of 418 reviews" "
Rating 4 - Poor. 20 out of 418 reviews" "
Rating 2 - Terrible. 9 out of 418 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff friendly and helpful. Bathrooms tired but functional with plenty of hot water. Kettle provided but no coffee, milk or sugar. Wi Fi poor and only available intermittently.
Stayed 3 nights in May 2024

10/10 Excellent

Amresh

Liked: Cleanliness, staff & service, property conditions & facilities
Good and comfortable hotel and quite cheap. Great location.
Stayed 1 night in May 2024

10/10 Excellent

Gregory John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, good value hotel in a great location! Close to the beach, supermarkets and train station....
Stayed 7 nights in Apr 2024
Response from The Busby Team on 14 May 2024
Dear Gregory, Thanks you for your comments ! We hope to see you again, The Busby team

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Busby is a three star hotel operating at four star Would return to Nice to stay ther
Stayed 4 nights in May 2024
Response from The Busby Team on 12 May 2024
The Busby Hotel team thanks you for your feedback and looks forward to seeing you again soon within our hotel. Alexandra - Busby Hotel

8/10 Good

Simona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Larger room than expected (triple, stayed 2) Overall lovely hotel
Stayed 5 nights in Apr 2024
Response from alexandra on 8 May 2024
Dear Simona, Thank you for your comments, we hope to see you again, Best regards, Alexandra

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and place. I did notice a few Ants in the room though
Stayed 4 nights in Apr 2024
Response from Alexandra on 4 May 2024
Dear Alexandra, The Busby Hotel team thanks you for your feedback and looks forward to seeing you again soon within our hotel. Alexandra - Busby Hotel

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities
The only thing I didn’t like were these squeaky saloon type doors leading into the bathroom, very odd
Stayed 3 nights in Apr 2024
Response from Alexandra on 15 Apr 2024
Dear Miriam,Thank you for your rate and your comments, We hope to see again, Alexandra

8/10 Good

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint boutique hotel. Clean and friendly in a great location. Offers breakfast but there’s a great breakfast place across the street.
Stayed 6 nights in Mar 2024
Response from Alexandra on 31 Mar 2024
Dear Cecilia, The Busby Hotel team thanks you for your feedback and looks forward to seeing you again soon within our hotel. Alexandra - Busby Hotel

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the area. The hotel was beautiful but needs a little updating. The room was lovely but bathroom outdated i n parts shower was good but shower curtain ciukd be better. We liked and used the gym. Staff were excellent very friendly and helpful. Bed was very comfotable and we slept well. The roo. And hotel areas were clean and we had the room cleaned every day.
Stayed 4 nights in Feb 2024
Response from alexandra on 17 Feb 2024
Dear Simon,Thank you for your comments, It's a real pleasure to read a message like yours, and I look forward to welcoming you back,Best regards, Alexandra

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has character and the staff are very helpful and friendly.
Stayed 8 nights in Oct 2023
Response from Alexandra on 7 Nov 2023
Dear George, Thank you for your comments and we look forward to welcoming you againRegards, Alexandra

10/10 Excellent

Maia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from alexandra on 17 Oct 2023
bonjour Maia, Merci d'avoir pris le temps de nous laisser un commentaire, nous sommes heureux d'apprendre que vous avez apprécié votre séjour, Au plaisir de vous accueillir de nouveau, Alexandra

10/10 Excellent

Fong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. I like the luggage storage provided by the hotel! I appreciate the hotel helped calling a taxi for our early morning drive to the airport. Beautiful hotel! Highly recommended.
Stayed 1 night in Oct 2023
Response from alexandra on 11 Oct 2023
Dear Fong, We are delighted to read that you were won over by the quality of the welcome you received and that the friendliness of our team contributed to the success of your stay. Your satisfaction is our daily goal and it is a pleasure to know that we have achieved it!Best regards, Alexandra

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, good location Staff were great and very helpful Downside was 1 teabag each, no coffee milk or sugar and a paper cup for water !
Stayed 5 nights in Sep 2023
Response from Alexandra on 30 Sept 2023
Dear nancy, The Busby Hotel team thanks you for your feedback and looks forward to seeing you again soon within our hotel.Alexandra - Busby Hotel

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and location is excellent. The decor isn't the most modern but far more importantly the beds are comfortable and the place is clean and tidy. Good value.
Stayed 4 nights in Sep 2023
Response from Alexandra on 30 Sept 2023
Dear Ian, The Busby Hotel team thanks you for your feedback and looks forward to seeing you again soon within our hotel.Alexandra - Busby Hotel

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from alexandra on 22 Sept 2023
Dear Anthony, The Busby Hotel team thanks you for your feedback and looks forward to seeing you again soon within our hotel.Alexandra - Busby Hotel

10/10 Excellent

YUJI, Minatoku

Stayed 1 night in Sep 2023
Response from alexandra on 11 Oct 2023
Dear Yuji, The Busby Hotel team thanks you for your feedback and looks forward to seeing you again soon within our hotel.Alexandra - Busby Hotel

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so bad
Great location, delicious breakfast, friendly staff, but the toilet wouldn’t flush properly, people making noise next door, room smelt like cigarettes, stained ceiling by vent, uncomfortable bed and pillow. No shampoo or tissue was provided. I love Nice so much I didn’t let it bother me too much.
Stayed 2 nights in Sep 2023
Response from alexandra on 16 Sept 2023
Dear Christine, Busby Hotel team thanks you for your comments and criticisms which we take into account and through which we try to be constantly improving. The Busby hotel dating from the 19th century is in perpetual renovation! During your next stay we will be happy to propose you a renovated room. We hope to see you again soon in our hotel.Alexandra

10/10 Excellent

Moaeez

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super kind staff and you’re close to everything.
Stayed 2 nights in Sep 2023
Response from Alexandra on 13 Sept 2023
Dear Moaeez, We are delighted to read that you were won over by the quality of the welcome you received and that the friendliness of our team contributed to the success of your stay. Your satisfaction is our daily goal and it is a pleasure to know that we have achieved it!Regards, Alexandra

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 4 nights in Sep 2023
Response from The Busby Team on 7 Sept 2023
Dear Anonymous, Thank you for your excellent comment! The whole team thanks you...We look forward to seeing you again.

6/10 Okay

victor

Disliked: Property conditions & facilities
The bed was like a toddlers bed, and the room was extremely cramped. Location was good and staff were nice. I also only stayed one night as my flight from Heathrow was cancelled. Is there any chance of a refund? Thank you for your consideration.
Stayed 2 nights in Aug 2023
Response from Alexandra on 5 Sept 2023
Dear Victor, We are sorry to learn that our establishment did not meet your expectations. During your next stay we have superior category rooms availableRegards, Alexandra

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with comfortable beds.modern bathroom and good air conditioning but street noise was very noticeable at lest from the first floor
Stayed 5 nights in Aug 2023
Response from The Busby Team on 1 Sept 2023
Dear , Thank you for your note and your kind commentThe whole team hopes to see you soon!

2/10 Terrible

Rafael

Stayed 1 night in Aug 2023
Response from Alexandra on 5 Sept 2023
Dear Rafael, We are sorry to learn that our establishment did not meet your expectations. During your next stay we have superior category rooms availableBest regards,Alexandra

10/10 Excellent

Angelos, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Alexandra on 5 Sept 2023
Dear Angelos, We are delighted to read that you were won over by the quality of the welcome you received and that the friendliness of our team contributed to the success of your stay. Your satisfaction is our daily goal and it is a pleasure to know that we have achieved it!Best regards, Alexandra

8/10 Good

chalu

Travelled with family
Liked: Cleanliness, staff & service
Centrally located. Outdated. Bathtub/shower is too tight. The bathtub is so tiny. Shower curtain touching you when you shower. When people above our room flush the toilet the water in our toilet will shake. I like that the floor is laminate flooring not carpet and you can open the window/door. It is spacious enough for a family of 4. 2 single bed and bunkbed.
Stayed 3 nights in Jul 2023
Response from The Busby Team on 31 Jul 2023
DearThank you for your comments.We look forward to seeing you again.

8/10 Good

Pablo

Travelled with family
Liked: Staff & service
Excelente location. Rooms not confortable.
Stayed 4 nights in Jul 2023
Response from The Busby Team on 31 Jul 2023
Dear Pablo,The whole team thanks you for your comment.We look forward to seeing you again.

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights in central Nice hotel
This is a mid priced hotel in central Nice. Convenient for station, beach and tram to airport Staff are really friendly Breakfast good rather than special My room, at the back, was very quiet and AC good
Stayed 3 nights in Jul 2023
Response from The Busby Team on 31 Jul 2023
Dear James,Thank you for your comment. We are delighted that you have been won over by the quality of the services offered!

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Modest Hotel for price and location.
Stayed 4 nights in Jun 2023
Response from The Busby Team on 31 Jul 2023
Dear Miriam,Thank you for taking the time to send us your comments. We look forward to welcoming you again.

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from The Busby Team on 1 Jul 2023
Dear Lee,Thank you for this rating. We are delighted that you have enjoyed all the services offered and look forward to seeing you again.Excellent day!The Busby Team,

2/10 Terrible

raul

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived to the front desk, I asked if the A/C was working. The receptionist said it was. When we got to our room, the A/C was not working and it was very hot inside the room with a bad smell. We opened the windows and went back to the front desk. The receptionist said that it was not working because we opened the windows and the sensors installed in the windows will turned the A/C automatically. We went back to the room, there were not any sensors in the windows, closed the windows and still the A/C was not working. Again, we went back to the front desk, and the receptionist apologized and said that the truth it is that the room A/C was broken and they didn’t have anyone coming to fix it. He lied to us. We told him why he lied to us from the beginning otherwise we would have looked for another hotel to stay. We had to sleep with open windows that night and it was horrible hearing cars passing by, people chatting, and smoking outside the building. The next morning, we asked if someone was coming to fix it. Another receptionist told us that someone was coming to fix the A/C. Then we came back again that night to find out the A/C wasn’t still working and the room was too hot inside with bad odors from the carpet. Again, we went back to the receptionist (another person) and he said the hotel was full and he couldn’t give us another room when they did have another room that we got with an almost broken A/C. Horrible experience and I’m going to contact Expedia for a refund.
Stayed 2 nights in Jun 2023
Response from The Busby Team on 4 Jul 2023
Dear Raul, We have indeed suffered an intermittent compressor problem beyond our control and now resolved, and are deeply sorry!By compensation the hotel has you: - offered breakfast and unlimited water bottles - installed a fan - proposed a reduction of 15% - offered free cancellation without charge Sincerely, The Busby team

6/10 Okay

David

Stayed 3 nights in Jun 2023
Response from The Busby Team on 1 Jul 2023
Dear Guest, Thank you for your comment and for sharing your feedback. See you soon!The Busby team,

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 1 night in Jun 2023
Response from The Busby Team on 10 Jun 2023
Dear Samuel,Thank you for taking the time to share your experience. We are pleased that you enjoyed this moment with us. We still hope to have the pleasure of welcoming you again in Nice very soon, Warm regards

8/10 Good

Chandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and inexpensive with a helpful shuttle service.
Stayed 1 night in Jun 2023
Response from The Busby Team on 10 Jun 2023
Dear Chandra,Thank you for taking the time to share your experience. We hope to have the pleasure of welcoming you again in Nice very soon, Warm regards

8/10 Good

Richard

Stayed 1 night in Jun 2023
Response from The Busby Team on 10 Jun 2023
Dear RichardThank you for this rating 08/10. We are delighted that you have enjoyed all the services offered and look forward to seeing you again.Excellent day!

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful but the rooms are dated. There was plenty of room for a king or queen bed but they only had a double which was a bit rough. But the room was large and fine, had lots of storage and a big bathroom. 10 minute walk to the train station and 15 minute walk to the beach.
Response from The Busby Team on 10 Jun 2023
Dear Emma, We are delighted to read that you enjoyed your stay with us, and thank you for sharing your feedback. We take note of your other comments in order to improve the quality of our services. See you soon!

4/10 Poor

Monte

Stayed 1 night in May 2023
Response from The Busby Team on 10 Jun 2023
Dear Monte,Thank you for taking the time to share your experience. We hope to have the pleasure of welcoming you again in Nice very soon, Warm regards

10/10 Excellent

Gary

Stayed 3 nights in May 2023
Response from The Busby Team on 28 May 2023
Dear GaryThank you for this excellent rating of 10/10. We are delighted that you have enjoyed all the services offered and look forward to seeing you again.Excellent day!

10/10 Excellent

Wiktor

Liked: Cleanliness, staff & service, property conditions & facilities
Great French style hotel. Friendly staff. Nice and quiet room. Close to tourist attractions. Close to the tram stop which takes you to the airport for 1.5 euro. Really nice option for a short or long stay.
Stayed 3 nights in May 2023
Response from The Busby Team on 28 May 2023
Dear Wiktor, Thank you for this excellent rating of 5/5. We are delighted that you have enjoyed all the services offered and look forward to seeing you again.Excellent day!

6/10 Okay

Verified traveller

bed good
Stayed 4 nights in May 2023
Response from The Busby Team on 14 May 2023
Dear Guest, Thank you for sharing your feedback. We take note of your comments in order to improve the quality of our services. See you soon!The Busby team,

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2023
Response from The Busby Team on 28 May 2023
Dear Julia,Thank you for taking the time to share your experience. We are pleased that you enjoyed this moment with us. We still hope to have the pleasure of welcoming you again in Nice very soon, Warm regards

6/10 Okay

Ning

Liked: Cleanliness, staff & service
Bathtub is very narrow and slippery.
Stayed 3 nights in Apr 2023
Response from The Busby Team on 22 Apr 2023
Dear guest,Thank you for sharing your experience. We take good note of your remarks in order to improve the quality of our services. See you soon !The Busby team,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here before and loved it but this time the way the bed clothes were arranged made it very uncomfortable to even get into the bed. No grab rails in the bathroom. Otherwise good.
Stayed 2 nights in Apr 2023
Response from The Busby Team on 15 Apr 2023
Dear Roslyn,Thank you for sharing your experience with us.We are delighted that you enjoyed the services offered.About your room we are sorry for the problem that you describe to us, you should have informed the reception another room would have been immediately allocated to you,Best Regards,The Busby team

6/10 Okay

Murat

Stayed 1 night in Mar 2023
Response from The Busby Team on 1 Apr 2023
Dear Murat,Thank you for taking the time to share your experience.We hope to have the pleasure of welcoming you again in Nice very soon, Warm regards,The Busby Team,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Hotel Busby. Perfect location, friendly and attentive staff, great breakfast, loved the room. I would recommend this hotel and will definitely stay here again.
Stayed 4 nights in Mar 2023
Response from The Busby Team on 30 Mar 2023
Dear Roslyn,Thank you for taking the time to share your experience. All the team is joining me to thank you for your comment and we are pleased that you enjoyed this moment with us. We still hope to have the pleasure of welcoming you again in Nice very soon, Warm regardsThe Busby Team,

10/10 Excellent

Cheran

Fantastic,friendly helpful staff,amazing location,enjoyed my stay immensly
Stayed 3 nights in Mar 2023
Response from The Busby team on 26 Mar 2023
Dear Madam Cheran,Thank you for taking the time to share your experience. All the team is joining me to thank you for your comment and we are pleased that you enjoyed this moment with us. We still hope to have the pleasure of welcoming you again in Nice very soon, Warm regardsThe Busby team

8/10 Good

DONIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing good
Stayed 7 nights in Feb 2023
Response from Grace - Hotel Busby on 25 Feb 2023
Hello Donna, Thank You for your nice comment and hope to see you again very soon!

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff! Comfortable room. Brilliant location! Very safe.
Stayed 1 night in Jan 2023
Response from Alexandra on 18 Jan 2023
Dear Jean Claude, We are delighted to read that you were won over by the quality of the welcome you received and that the friendliness of our team contributed to the success of your stay. Your satisfaction is our daily goal and it is a pleasure to know that we have achieved it!Best regards, Alexandra

10/10 Excellent

Tea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from Alexandra on 18 Jan 2023
Dear Tea, The Busby Hotel team thanks you for your feedback and looks forward to seeing you again soon within our hotel.Alexandra - Busby Hotel

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
having kitchen was important, after a while i get tired of eating out all the time. Friendly staff and the place was clean.
Response from Alexandra on 12 Jan 2023
Dear Tom, The Busby Hotel team thanks you for your feedback and looks forward to seeing you again soon within our hotel. Alexandra - Busby Hotel

8/10 Good

Christopher

Liked: Amenities
Well located md-range hotel
Response from Alexandra on 6 Jan 2023
Dear Christopher, Thank you for your kind comment. We are all very touched by your return. What a joy to know that you have had a very pleasant time with us!Best regards, Alexandra

8/10 Good

Ka hei

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy hotel and convenient location
Stayed 2 nights in Oct 2022
Response from Alexandra on 17 Oct 2022
Dear Ka hei, Thank you for taking the time to share your experience. All the team is joining me to thank you for your comment and we are pleased that you enjoyed this moment with us. We still hope to have the pleasure of welcoming you again in Nice very soon, Alexandra