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Reviews of Hôtel La Villa Nice Victor Hugo

3 out of 5
Hôtel La Villa Nice Victor Hugo
19 Bis Boulevard Victor Hugo, Nice, Alpes-Maritimes

Reviews

9.2

Wonderful

Rating 10 - Excellent. 638 out of 1005 reviews" "
Rating 8 - Good. 307 out of 1005 reviews" "
Rating 6 - Okay. 43 out of 1005 reviews" "
Rating 4 - Poor. 12 out of 1005 reviews" "
Rating 2 - Terrible. 5 out of 1005 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, home-like and cosy environment, great breakfast buffet. Truly recommend this nice hotel!
Stayed 5 nights in May 2024

8/10 Good

Jorge

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Great value with friendly staff and convenient location to shopping and beach. The water bottles in the rooms are refilled nightly but are not washed when they give you new ones. The pillows are harder than normal.
Stayed 4 nights in May 2024

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We enjoyed our stay at this hotel. Our room was beautiful, but a little tired. The pillows were very hard and uncomfortable, and there was some kind of a smell from the plumbing in our bathroom. However, overall, it was a nice property in a nice area that is very walkable to everything in Nice. I would recommend it to others.
Stayed 4 nights in May 2024

8/10 Good

toby

Liked: Property conditions & facilities
Charming comfortable hotel, room was very comfortable. The breakfast food was very good, the receptionist could have been a bit more friendly
Stayed 3 nights in May 2024
Response from Maria on 22 May 2024
Dear Toby,We are so thankful for your comment!It was a real pleasure for us to welcome you in La VillaWe always try to do the best for our customers as we really want to offer the best possible stayWe hope to see you againBest regards

8/10 Good

Carl

Travelled with partner
Liked: Amenities, property conditions & facilities
Good all round
Stayed 3 nights in May 2024
Response from Laura on 19 May 2024
Dear Carl , Thank you very much for choosing our hotel and for taking the time to share such a lovely comment and mark.We are delighted to read that you enjoyed your stay with us and hope to have the pleasure to welcome you again soon.Best regards,Reception

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is what made our stay so enjoyable! Laura, Joris and Louie, in particular, were superb! Very clean.
Stayed 10 nights in May 2024
Response from Laura on 20 May 2024
Dear Laurie , Thank you for your comment.Your review is a great way to let us know we are on track for making our customers smile!We appreciate you taking the time to give your feedback and look forward to welcome you again in the future at La Villa! Kind regards,Reception

10/10 Excellent

Raul, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area next to excellent restaurants and the ocean
Stayed 4 nights in May 2024
Response from Maria on 21 May 2024
Dear Raul,We are so thankful for your comment!It was a real pleasure for us to welcome you in La VillaWe always try to do the best for our customers as we really want to offer the best possible stayWe hope to see you againBest regards

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was super cute, the staff were very friendly and overall the hotel was super cute. Everything was so close to us especially the transit system which made it getting to and from the airport super easy.
Stayed 4 nights in Mar 2024
Response from Laura on 18 May 2024
Dear Pamela ,Thank you very much for choosing our hotel and for taking the time to share such a lovely comment and mark.We are delighted to read that you enjoyed your stay with us and hope to have the pleasure to welcome you again soon.Best regards,Reception

6/10 Okay

Hathum

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The door to our room would not properly close. After leaving several times and making sure the door was closed, we came back to the door left open as if we were broken into. This was not during housekeeping hours either. This happened 3 times during our stay. Location was great and expected a little better from the hotel.
Stayed 4 nights in May 2024

10/10 Excellent

rim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its poetry
Stayed 6 nights in May 2024
Response from Maria on 13 May 2024
Dear Rim,We are always pleased to receive feedback from our guests in relation to their stay with us.We are delighted with your rating and comments – Thank you very much.We are glad that you loved our accommodation, and it feels great to know that our staff and service left a positive impression on you.We are looking forward to having you back the next time you are in the areaKind regards

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Close to promenade and fun area of old town.
Stayed 2 nights in May 2024
Response from Maria on 13 May 2024
Dear AdamThank you very much for choosing our hotel and for taking the time to share such a lovely comment and markWe are delighted to read that you enjoyed every aspect of your stay with us and hope to have the pleasure to welcome you again soon.Best regards

8/10 Good

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and short walk from the main promenade beach. Rooms clean and spacious.
Stayed 2 nights in May 2024
Response from Laura on 12 May 2024
Dear Michel , Thank you very much for choosing our hotel and for taking the time to share such a lovely comment and mark.We are delighted to read that you enjoyed your stay with us and hope to have the pleasure to welcome you again soon.Best regards,Reception

10/10 Excellent

Sheng-Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2024
Response from Laura on 11 May 2024
Dear Sheng-Hui Thank you very much for choosing our hotel and for taking the time to share such a lovely mark.We hope to have the pleasure to welcome you again soon.Best regardsReception

10/10 Excellent

Carline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room and great breakfast selection
Stayed 2 nights in May 2024
Response from Laura on 11 May 2024
Dear Carline , Thank you very much for choosing our hotel and for taking the time to share such a lovely mark.We hope to have the pleasure to welcome you again soon.Best regardsReception

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the old city. Very walkable to restaurants/cafes, shopping, Promenade d’Anglais, old city.
Stayed 5 nights in May 2024
Response from Laura on 11 May 2024
Dear Andrea , Thank you very much for choosing our hotel and for taking the time to share such a lovely comment and mark.We are delighted to read that you enjoyed every aspect of your stay with us and hope to have the pleasure to welcome you again soon.Best regardsReception

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was bigger than we expected with a great bathroom. Spotlessly clean and well maintained. No air conditioning in the room but luckily it’s not too hot yet. The hotel is in a quiet area which feels safe but still near to the beach and easy walk to central and old Nice. Less than 5 minutes walk to a main metro stop. Staff were friendly and polite. Would recommend and would happily stay here again
Stayed 3 nights in Apr 2024
Response from Maria on 9 May 2024
Dear Laura,Thank you very much for choosing our hotel and for taking the time to share such a lovely comment and markWe are delighted to read that you enjoyed every aspect of your stay with us and hope to have the pleasure to welcome you again soon.Best regards

10/10 Excellent

Shree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for our needs in Nice
Stayed 2 nights in Apr 2024
Response from Maria on 29 Apr 2024
Dear Shree,We are so thankful for your comment!It was a real pleasure for us to welcome you in La VillaWe always try to do the best for our customers as we really want to offer the best possible stayWe hope to see you againBest regards

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Laura on 27 Apr 2024
Bonjour Francis , Nous vous remercions, au nom de toute l’équipe de La Villa Victor Hugo pour ces retours positifs.Nous nous ferons une joie de vous accueillir pour une prochaine visite.Bien cordialement,Laura

6/10 Okay

Sharron, Highfields

Travelled with partner
It was central..but very small and dated
Stayed 2 nights in Apr 2024
Response from Agnès D. on 24 Apr 2024
Dear guest,Thank you for taking time to make a comment after your stay in our hotel.I'm sorry to read that the service didn't respond to your expectation but you can be sure that is very important for us to offer our customer a good service quality.Best regardsAgnès D.General manager

10/10 Excellent

kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Laura on 21 Apr 2024
Dear Kirsty ,Thank you very much for choosing our hotel!We are delighted to read that you enjoyed your stay with us and hope to have the pleasure to welcome you again soon.Best regardsLaura

10/10 Excellent

Nathaniel Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Central location, well renovated rooms.
Stayed 9 nights in Apr 2024
Response from Laura on 16 Apr 2024
Dear Nathaniel Gilbert , Thank you very much for choosing our hotel and for taking the time to share such a lovely comment and mark!We are delighted to read that you enjoyed your stay with us and hope to have the pleasure to welcome you again soon at La Villa Victor Hugo.Best regardsLaura

10/10 Excellent

Raymond

Stayed 7 nights in Apr 2024
Response from Laura on 5 May 2024
Dear Madam / SirThank you very much for choosing our hotel and for taking the time to share such a lovely mark.We hope to have the pleasure to welcome you again soon.Best regardsLaura

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Laura on 13 Apr 2024
Dear Keith , Thank you for your feeback.It was a real pleasure for us to welcome you in La Villa.We always try to do the best for our customers as we really want to offer the best possible stay.We hope to see you again,Best regards,Reception

2/10 Terrible

Deepak

Disliked: Staff & service, property conditions & facilities
I am giving 1 Star just because my International flight got cancelled and I was not able to stay in hotel. But when I reached out to Hotel to consider refund (even partial refund as Hotel was booked for 3 days) they refused to consider any options. I end up loosing close $1000 for my booking.
Stayed 3 nights in Mar 2024
Response from Marco / Front desk on 8 Apr 2024
Dear Sir,It's too esay to write a bad revue because your flight was canceled and you tried to cancele your stay the same day of arrival at 9 PM. You can't blame the Hotel for a problem due tothe airline company!Maybe next time you should consider taking an insurance for this kind of issues

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, breakfast was good.
Stayed 3 nights in Apr 2024
Response from Laura on 8 Apr 2024
Dear Robert, Thank you very much for choosing our hotel and for taking the time to share your experience with us.We are delighted to read that you enjoyed your stay and hope to have the pleasure to welcome you again soon in Nice!Best regards,Reception

10/10 Excellent

Geilda Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights, hotel was perfect. Rooms, very clean, spacious, well equipped. Restaurant - breakfast options were good. Staff all exceptionally friendly and helpful. Location central, transport links close by, lots of restaurant, old town, beach, all within walking distance. Great break was had by us all (4 adults)
Stayed 4 nights in Apr 2024
Response from Laura on 7 Apr 2024
Dear Geilda,Thank you very much for choosing our hotel and for taking the time to share such a lovely comment and mark.We are glad to read that you enjoyed your stay with us.We hope to have the pleasure to welcome you again soon.Best regards,Reception

10/10 Excellent

James, Ainslie ACT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a couple of times now. Very comfortable and while it’s very close to the main tramway interchange (which goes to the airport and train station) it’s in a quiet spot. A few minutes easy walk from a bunch of restaurants and bars.
Stayed 1 night in Mar 2024
Response from Laura on 5 Apr 2024
Dear James,Thank you very much for taking the time to leave a review about your experience in our hotel.We are happy to know that you enjoyed your stay with us again.Your positive comment encourages us to continue providing quality service.We hope to see you in Nice anytime soon!Best regards ,Reception

4/10 Poor

Susan

Travelled with partner
Based on other reviews it seems this property's WiFi has been problematic for some time and it was no different for our stay. When it worked it was slow. To the point of being almost unusable. Other than that we loved the location and the hotel was pretty good.
Stayed 6 nights in Mar 2024
Response from Agnès D. on 2 Apr 2024
Dear Susan,I would like to apologize for this inconvenience during your stay. Unfortunately, the wireless access can be limited when too many persons are connected at the same time.We are working to improve the wifi access.We hope to welcome you again in our hotel.Best regardsAgnèsGeneral manager

6/10 Okay

Elizabeth

Stayed 2 nights in Mar 2024
Response from Laura on 1 Apr 2024
Dear Elizabeth , Thank you for taking the time to share your experience.It was a real pleasure to welcome you at La Villa.Best regardsReception

6/10 Okay

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very well located hotel with excellent breakfast. The beds were quite hard and let the hotel down
Stayed 2 nights in Mar 2024
Response from Laura on 31 Mar 2024
Dear Deborah , Thank you for your comment.It was a real pleasure for us to welcome you in La Villa.We hope to see you againBest regards,Reception

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! The amenities were perfect, except for a toilet that ran and made it hard to flush more than once in 5 minutes. Friendly staff, clean room, comfortable beds.
Stayed 3 nights in Mar 2024
Response from Laura on 31 Mar 2024
Dear Brandy , Thank you for your comment.It was a real pleasure for us to welcome you in La Villa.We hope to see you againBest regards,Reception

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 2 nights in Dec 2023
Response from Laura on 29 Mar 2024
Dear Lorna,Thank you very much for choosing our hotel and for taking the time to share such a lovely comment and mark.We hope to have the pleasure to welcome you again soon.Best regards,Reception

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb ! Spotlessly clean, fabulous location and above all the check in staff were warm, welcoming, friendly and a credit to their hotel. Very much looking forward to a return visit…. Tres Bien et Merci !
Stayed 2 nights in Mar 2024
Response from Laura on 29 Mar 2024
Dear David , Thank you very much for choosing our hotel and for taking the time to share such a lovely comment and mark.We hope to have the pleasure to welcome you again soon.Best regards,Reception

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to promenade and old town. Many restaurants and bistro’s nearby.
Stayed 2 nights in Mar 2024
Response from Laura on 29 Mar 2024
Dear Peter , Thank you very much for choosing our hotel and for taking the time to share such a lovely comment and mark.We hope to have the pleasure to welcome you again soon.Best regards,Reception

10/10 Excellent

Vivian

Liked: Amenities
I stayed in room 54. A comfort double. Room was very clean. I had a small balcony which had a great view. Because it was high up there was no noise problem. Breakfast was good even for a gluten free diet. Staff friendly. If you’re a tea drinker, bring some of your own. There is a kettle and small fridge. Really easy to get to from the airport. Nice safe feeling area. I was travelling solo and able to walk to many places
Stayed 3 nights in Mar 2024
Response from Laura on 29 Mar 2024
Dear Vivian , Thank you very much for choosing our hotel and for taking the time to share such a lovely comment and mark.We hope to have the pleasure to welcome you again soon.Best regards,Reception

10/10 Excellent

Greg, Whitby

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Boutique hotel close to restaurants, transit, and shopping.
Stayed 7 nights in Mar 2024
Response from Laura on 15 Mar 2024
Dear Greg , Thank you very much for choosing our hotel and for taking the time to share such a lovely comment and mark.We are delighted to read that you enjoyed your stay with us and hope to have the pleasure to welcome you again soon.Best regards,Laura , Reception

8/10 Good

Kwan, Ladera Ranch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for walk around.
Stayed 2 nights in Feb 2024
Response from Laura on 10 Mar 2024
Dear Kwan , Thank you very much for choosing our hotel and for taking the time to share such a lovely mark.We are delighted to read that you enjoyed your stay with us and hope to have the pleasure to welcome you again soon.Best regardsReception

10/10 Excellent

M elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location. Took the tram from the airport, was simple. Then walked everywhere from then on. Tons and tons of eating and dining options. Hôtel was great, breakfast amazing. Staff friendly.
Stayed 2 nights in Feb 2024
Response from Laura on 10 Mar 2024
Dear M elanie ,Thank you very much for choosing our hotel and for taking the time to share such a lovely comment and mark.We are delighted to read that you enjoyed your stay with us and hope to have the pleasure to welcome you again soon.Best regards,Reception

10/10 Excellent

Newton, Washington

Stayed 2 nights in Feb 2024
Response from Laura on 29 Mar 2024
Dear Newton , Thank you very much for choosing our hotel and for taking the time to share such a lovely mark.We hope to have the pleasure to welcome you again soon.Best regards,Reception

10/10 Excellent

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was the perfect location with the perfect staff. Very friendly. And a great breakfast.
Stayed 6 nights in Dec 2023
Response from Laura on 10 Mar 2024
Dear Mark , Thank you very much for choosing our hotel and for taking the time to share such a lovely comment and mark.We are delighted to read that you enjoyed your stay with us and hope to have the pleasure to welcome you again soon.Best regards,Reception

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Laura on 19 Feb 2024
Dear Jana ,It was a real pleasure for us to welcome you in La Villa.We hope to see you again.Best regards,Laura

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location would return!
Lovely hotel, nice and quiet. very clean and tidy. Breakfast was nice especially the coffee. Great location too. My only complain was that the pillows were too hard but all good apart from that
Stayed 5 nights in Jan 2024
Response from Laura on 10 Mar 2024
Dear Sally ,Thank you very much for choosing our hotel and for taking the time to share such a lovely comment and mark.We are delighted to read that you enjoyed your stay with us and hope to have the pleasure to welcome you again soon.Best regards,Reception

8/10 Good

Chen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Jeffrey Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent nine nights at the property and would highly recommend it! The location was excellent and my room was great!
Stayed 9 nights in Dec 2023
Response from Laura Reception on 19 Feb 2024
Dear Jeffrey Charles ,Thank you very much for choosing our hotel and for taking the time to share such a lovely comment and mark.We are delighted to read that you enjoyed every aspect of your stay with us and hope to have the pleasure to welcome you again soon.Best regards,Laura

10/10 Excellent

cynthia

Stayed 4 nights in Nov 2023

10/10 Excellent

B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the heart of the town. Everything you need is within easy walking distance
Stayed 3 nights in Nov 2023

4/10 Poor

BARBARA GAIL

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is in a good location, breakfast was really great, room was awful! We checked in around 9pm and found our room (bathroom) was designed for someone with special accessibility needs. I appreciate that this is welcome and needed for some customers but not by us. The toilet seat was appr. 10 inches (25 cm) higher than normal and the shower only had a curtain. We to the reception and asked for another room. The fellow upgraded us to another room and suggested that we would be very happy with it. We get to our room andit was bigger with an additional single bed (not needed) but the bathroom was the same but with a slightly lower seat. I am 5'5" (165cm) tall and when I sat on the toilet only my tip toes touched the ground. We ended up staying in the room and then we were further disappointed after my husband showered. There were 2 curtains and when the shower was on they blew around so there was water everywhere as there is no lip to contain the water!!! Not only was this a safety issue for slips but also moping up the floor with towels is not something you expect to be doing in a hotel on vacation. The next morning we stopped at reception again to request another room and we were told we had to wait until a manager came in at 3:30pm. We came back to the hotel and finally changed into the room we had booked on line. All the pictures in their hotel listing show showers with glass walls, be sure to request that when booking or you might be cleaning bathroom floors on your stay.
Response from Laura on 22 Nov 2023
Dear Barbara Gail,Thank you for taking the time to share your concern.We would like to apologize for the inconveniences you faced , however by the law we have to have some rooms adapted to everyone.Your comments will be used to improve the services of the hotel. We really hope to welcome you back in our hotel despite all that, it will be our opportunity to offer you an experience that will live up to your expectations. Best regards , Laura , Reception

10/10 Excellent

Richard

Stayed 4 nights in Nov 2023
Response from Laura on 22 Nov 2023
Dear Richard , Thank you very much for choosing our hotel and for taking the time to share such a lovely mark.We are delighted to read that you enjoyed every aspect of your stay with us and hope to have the pleasure to welcome you again soon.Best regards , Laura , Reception

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Nov 2023
Response from Laura on 22 Nov 2023
Dear Linda , We are so thankful for your rate.It was a real pleasure for us to welcome you in La Villa!We always try to do the best for our customers as we really want to offer the best possible stay.We hope to see you again,Best regards, Laura , Reception

10/10 Excellent

Matthew, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!!
Stayed 1 night in Nov 2023
Response from Laura on 22 Nov 2023
Dear Matthew , Thank you for your rate.It was a real pleasure for us to welcome you in La VillaWe hope to see you again.Best regards , Laura , Reception