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Rating 10 - Excellent. 1198 out of 2802 reviews" "
Dear LucianaThank you for your review. We are happy to hear that you enjoyed your accommodations and found our staff to be amazing. We thank you for choosing our hotel for your visit to Niagara Falls. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
10/10 Excellent
Brian
Travelled with partner
3 May 2024
Good view of falls.Close to everything
Brian
Stayed 1 night in May 2024
Response from agm on 4 May 2024
Dear BrianWe are very happy to see that you enjoyed the view of the falls from your room. We thank you for choosing our hotel for your visit to Niagara Falls. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
Staff who checked us in made a special effort to make sure our celebration was extra special by giving us an amazing room and treating us extremely kindly
Linda
Stayed 1 night in May 2024
Response from agm on 4 May 2024
Dear LindaWe are thrilled to hear that you enjoyed your stay with us and our staff helped to make sure your celebration was special. Our staff will certainly enjoy reading your feedback. We thank you for your business and we do hope you will stay with us againSincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
Dear ChristopherThank you for your review. We are pleased to hear that you loved the fantastic view from your room. We thank you for your business and hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
10/10 Excellent
Hakim
Travelled with partner
1 May 2024
Liked: Cleanliness, staff & service
Everything was good juste that we were not able to use the jaccuzi as it would flooded the room under
Hakim
Stayed 2 nights in Apr 2024
Response from agm on 2 May 2024
Dear HakimThank you for your review. We are pleased to see that you enjoyed your stay with us. I will be reviewing your comments with our maintenance team. Please know that they will investigate and resolve the issue with the jacuzzi. We do thank you for your business and hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
Great location. A little dated, but good value. Staff was awesome.
Richard
Stayed 3 nights in Apr 2024
Response from agm on 2 May 2024
Dear RichardThank you for your review. We are happy to see that you found our location for your visit to be convenient. We appreciate you letting us know you found our staff to be awesone. We thank you for your business and hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
10/10 Excellent
Long
30 Apr 2024
Long
Stayed 3 nights in Apr 2024
Response from agm on 4 May 2024
Dear LongThank you for taking the time to rate our hotel. We are very happy to see that you enjoyed your stay with us. Our staff thanks you for your business. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
Dear AliThank you for your review. We are very pleased to see that you enjoyed your stay with us. We thank you for your business and for your support. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
8/10 Good
passant
30 Apr 2024
Liked: Cleanliness, staff & service
passant
Stayed 3 nights in Apr 2024
Response from agm on 2 May 2024
Dear PassantWe are very pleased to see you enjoyed your stay with us. We thank you for your business and for your support. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
Dear NadaThank you for your review. We are thrilled to hear that you were happy about everything with your stay. We thank you for your business and hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
Property is older but is well kept. Staff are friendly and rooms are clean. Was convenient for us due to the location. We’ve stayed numerous times and good experience each time!
Krista
Stayed 4 nights in Apr 2024
Response from AGM on 30 Apr 2024
Dear KristaThank you for your review. It is always our pleasure to have you as a guest in our hotel. We are pleased to see that each experience with us has been good. We thank you for your business and hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
Dear Sukhman,Parking charges are on all of our websites and third party sites. We are the least expensive on Fallsview Blvd. Our entire staff thanks you for your business. Best Regards, Mary Shand, Front Office Supervisor, Radisson Hotel & Suites Fallsview
10/10 Excellent
Palak
29 Apr 2024
Liked: Amenities
Ambience and view is great
Palak
Stayed 1 night in Apr 2024
Response from FOS on 29 Apr 2024
Dear Palak,We are so happy you loved the view and ambience from your room. Our entire staff thanks you for your business. We look forward to having you stay with us again soon.Best Regards, Mary Shand, Front Office Supervisor, Radisson Hotel and Suites Fallsview
Room and property was very clean. Staff were friendly and professional.
Pamela
Stayed 2 nights in Apr 2024
Response from FOS on 29 Apr 2024
Dear Pamela,We are so pleased you found our staff friendly and professional and that you enjoyed your stay with us. Our entire staff thanks you for your business. We hope to have you stay with us again soon. Best Regards, Mary Shand, Front Office Supervisor, Radisson Hotel and Suites Fallsview
Dear CaronWe are pleased to see that you enjoyed your stay with us. Our staff thanks you for your business and we hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
I was there for 6 days and everyday we came back to our room it was so clean. The hotel was very nice and the staff was wonderful and so accommodating. The view of the falls was also amazing! My mom was supposed to come but she was sick and the young lady at the desk asked about her when we saw her. How nice! Hotel was close to everything we wanted to do! Will stay here again.
Valerie
Stayed 5 nights in Apr 2024
Response from agm on 28 Apr 2024
Dear ValerieThank you for your review. We are happy to hear that you found your view of the falls to be amazing. We appreciate you letting us know that you received wonderful customer service from our staff. Please know that our entire staff thanks you for your business. We look forward to your next visit at our hotel.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
Dear ArunkumarThank you for your review. We are very pleased to hear that you enjoyed your stay . We appreciate you letting us know that you found the view from your fallsview room to be perfect. Our entire staff thanks you for your business. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
Helpful and attentive staff, locates in a very walkable location. Would stay again
Amanda
Stayed 3 nights in Apr 2024
Response from Shell on 26 Apr 2024
Dear Amanda I am pleased to see you fund the staff helpful and attentive. They all work very hard to deliver excellent customer service and will enjoy reading your comments. We appreciate your business and support and look forward to your return. SincerelyShelley KempGeneral ManagerRadisson Hotel & Suites Fallsview.
6/10 Okay
Sandeep Singh
25 Apr 2024
Liked: Staff & service
Sandeep Singh
Stayed 1 night in Apr 2024
Response from Shell on 26 Apr 2024
Dear Sandeep Singh Thank you for taking the time to rate the hotel. We appreciate your business and hope to see you again in the future. SincerelyShelley KempGeneral ManagerRadisson Hotel & Suites Fallsview.
Got a room with a view of the falls. My parents are still bragging about it. Really enjoyed our visit east parking close by restaurants. Felt very safe out.
Christina
Stayed 2 nights in Apr 2024
Response from Shell on 25 Apr 2024
Dear Christina Thank you for your support and business. I am pleased you enjoyed your view and it has left a lasting impression. We all hope that you will get the chance to visit us again in the future. SincerelyShelley KempGeneral Manager Radisson Hotel & Suites Fallsview.
Dear Maria Thank you for leaving your review. I am please you were able to get away and bring along your pet. We appreciate your business and hope to see you again in the future. Kind RegardsShelley KempGeneral Manager Radisson Hotel & Suites Fallsview.
Dear Avni Thank you for your support and business. I am pleased you enjoyed your stay. We all hope you will get the chance to visit us again in the future. SincerelyShelley KempGeneral Manager Radisson Hotel & Suites Fallsview.
Dear Audra I am sorry to see we did not meet your expectations and do apologize. I will discuss your comments with the team. SincerelyShelley KempGeneral Manager Radisson Hotel & Suites Fallsview
10/10 Excellent
Ashley
20 Apr 2024
Ashley
Stayed 1 night in Apr 2024
Response from Shell on 22 Apr 2024
Dear Ashley I am thrilled to see you enjoyed your stay. Thank you for your support and business as it is important to us. We all hope that you will get the chance to visit us again in the future. SincerelyShelley KempGeneral Manager Radisson Hotel & Suites Fallsview.
Our first time visiting Niagara Falls. Beautiful view of the horseshoe waterfall on a Canadian side. Staff was very friendly room was super clean and walkable awesome side, restaurants and casinos. Couldn’t be happier other than having to do remote parking. But I know it was busy with the eclipse crowd. Would definitely recommend
robert
Stayed 2 nights in Apr 2024
Response from FOS on 21 Apr 2024
Dear Robert,We are so happy you enjoyed your stay with us and found our staff to be very friendly and our location convenient to many things. The Horseshoe falls is truly a beautiful view. Our entire staff thank you for your business and support and we look forward to having you stay with us again in the near future. Best Regards, Mary Shand Front Office Supervisor Radisson Hotel and Suites Fallsview
Dear Eric,We thank you for taking the time to rate us and that you enjoyed your stay with us. Our entire staff thanks you for your business and support. We look forward to having you stay with us again next time you are in the area.Sincerely,Mary ShandFront Office SupervisorRadisson Hotel and Suites Fallsview
Went for a big cheer comp hotel was great we enjoyed our stay once again!
sara
Stayed 1 night in Apr 2024
Response from FOS on 21 Apr 2024
Dear Sara,We are thrilled to hear you enjoyed your stay with us again. The Cheer competition was very big this year and seems everyone had a great time. Our entire staff thank you for your business and support. We look forward to having you stay with us again in the near future. Best Regards, Mary Shand Front Office Supervisor Radisson Hotel and Suites Fallsview
6/10 Okay
Lisa
Travelled with family
19 Apr 2024
Liked: Staff & service
Pros: Easy accessible to convention center (where i needed to be all weekend) and comfortable beds.
Cons: bed sheets had low quality, parking too expensive and previous guests hair was left in bathtub
Lisa
Stayed 3 nights in Apr 2024
Response from FOS on 20 Apr 2024
Dear Lisa,We are pleased to hear you found our location easily accessible to the convention center and our beds comfortable. We are the least expensive for parking on Fallsview Blvd. We thank you for your feedback and will bring some of your issues to our housekeeping Department. Our entire staff thank you for your business and support. We do hope to have you stay with us again next time you travel.Sincerely,MaryFront Office SupervisorRadisson Hotel and Suites Fallsview
Very convenient location for what we needed.
Checking and out times could be better. Check-in is too late and Check-out is too early. Even when asking for earlier or later time, we can’t have a better time.
Sebastien
Stayed 1 night in Apr 2024
Response from Shell on 19 Apr 2024
Dear Sebastien Thank you for taking the time to share your review. I am pleased you found the location convenient. We do try to grant all requests for early check it but it can be difficult when our occupancy is high. We appreciate your business and hope that you will visit us again in the future. SincerelyShelley KempGeneral Manager Radisson Hotel & Suites Fallsview.
Dear James I am pleased you found the hotel great, clean and the staff friendly. I agree with you, the view is great. Thank you for your support and business. We all hope that you will get the chance to visit us again in the future. SincerelyShelley KempGeneral Manager Radisson Hotel & Suites Fallsview.
1 Breakfact voucher is fake..... only offers $1.off of breakfast. 2. Orderred steak n eggs....medium rear....steak was tough and dry ( maybe frozen steak) 3. Food in restaurant was very very salty. ordered spinach...was like a block of salt...meansit was stale and salt was to cover the staleness. 4 ordered the egg florentine....got 2 small eggs on a small toast- was salty. chicken was also salty and dry....possibly fake checked. Extremely disappointed with the food service was a ripp off...embarrassingly disgusting.......Will send the bills as I need my money back.....need my money back or an equivalent credit. will write letter to advise.
victor
Stayed 2 nights in Apr 2024
Response from FOS on 20 Apr 2024
Dear Victor,We are so sorry to hear you did not enjoy the food at Turtle Jack's. We do not own or operate them. We will share your feedback with them. We hope when you are in the area again, you will stay with us and we can also recommend other restaurants in the area. Our entire staff thank you for your business and support.Sincerely,Mary ShandFront Office SupervisorRadisson Hotel and Suites Fallsview
Staff was very accommodating and pleasant. Hotel was conveniently located to get to everything. View of the Horseshoe Falls from the jetted tub king suite was amazing! Parking was right there. Will definitely return 😊
Darese
Stayed 2 nights in Apr 2024
Response from Shell on 19 Apr 2024
Dear Darese I am thrilled to see you found the staff accommodating and pleasant, the location convenient and the view amazing. We appreciate your business and your support and hope to see you again in the future. SincerelyShelley KempGeneral Manager Radisson Hotel & Suites Fallsview.
Victoria is awesome on the FD. she is the sweetest and kindest person. We were able to check in early and i even got upgraded to a fallsview. I was so excited. it made my vacation perfect. Thank you Victoria and also the really nice staff there. They are very welcoming.
Lisa
Stayed 4 nights in Apr 2024
Response from FOS on 18 Apr 2024
Dear Lisa,We are so happy to hear you enjoyed your stay with us and received exceptional customer service from our staff. Please know our entire staff thanks you for your business and support. We look forward to seeing you again should you be in the area.SincerelyMary ShandFront Office SupervisorRadisson Hotel and Suites Fallsview
10/10 Excellent
Anna
17 Apr 2024
Liked: Cleanliness, amenities
Very clean, falls view, very good staff, definitely will use again.
Anna
Stayed 1 night in Apr 2024
Response from agm on 17 Apr 2024
Dear AnnaThank you for your review. We are so happy to hear that you enjoyed your stay with us. We appreciate you letting us know that you receive very good customer service from our staff. Our falls view rooms have a great view of the horseshoe falls and we are happy to hear that you enjoyed the view. We thank you for your business and hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
Loved our stay here! The rooms were clean updated and well kept. Our suite was large and a big bonus was the mini fridge and microwave. Ice and vending were convenient and full. Walkable to nearly everything. Off site parking wasnt too far. The only thing i would mention is there appears to be a hot tub based on the layout of the pool area but its just an extension of the pool itself. Otherwise we will certainly consider as a number 1 option upon our return.
Nada
Stayed 4 nights in Apr 2024
Response from agm on 17 Apr 2024
Dear NadaThank you for your review. We are so very pleased to hear that you enjoyed your stay with us. Our staff will certainly enjoy reading your feedback. Please know that we thank you for your business and for your support. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
Dear BarbaraThank you for your review. We are so pleased to hear that you enjoyed your stay with us and that you loved the beautiful view of the falls from your room. Please know that our entire staff thanks you for your business and we hope to see you again soon. SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
Great location and friendly staff. Rooms are clean.
Christine
Stayed 2 nights in Apr 2024
Response from agm on 16 Apr 2024
Dear ChristineThank you for your review. We are very pleased to see that you enjoyed your stay with us. We appreciate you letting us know that you found our staff to be friendly. Our entire staff thanks you for your business. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
It was close to the convention cente. Was able to walk there.
Dave
Stayed 1 night in Apr 2024
Response from agm on 15 Apr 2024
Dear DaveThank you for your review. We are pleased to hear that you found our location to be convenient for your stay. Our entire staff thanks you for your business. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
10/10 Excellent
Ruth
Travelled with family, Travelled with family and small children, Travelled with pets
Dear RuthThank you for taking the time to review our hotel. We are very happy to hear that you loved the amazing view from your room. Our entire staff thanks your for your business and we hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
My new favorite hotel when staying in Niagara
Great location close to Convention center, falls, casino and lots of food
Christa
Stayed 1 night in Apr 2024
Response from AGM on 14 Apr 2024
Dear ChristaThank you for taking the time to review our hotel. We are so thrilled to hear that we are now your new favorite hotel. Our entire staff thanks you so much for choosing our hotel for your visit to Niagara Falls. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
10/10 Excellent
Sarah
14 Apr 2024
Sarah
Stayed 1 night in Apr 2024
Response from agm on 4 May 2024
Dear SarahThank you for taking the time to rate our hotel. We are pleased to see that you enjoyed your stay with us. Our staff thanks you for your business. We hope to see you again the next time you are in the area.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
6/10 Okay
Reza
13 Apr 2024
Reza
Stayed 1 night in Apr 2024
Response from agm on 4 May 2024
Dear RezaThank you for taking the time to rate our hotel. If there is anything that we could have done to make your stay more enjoyable we would welcome your feedback. We thank you for your business and hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
The 12th floor jacuzzi suite was wonderful. Amazing views of horseshoe falls.
Terry
Stayed 3 nights in Apr 2024
Response from agm on 14 Apr 2024
Dear TerryWe are pleased to hear that you loved the breathtaking view of the horseshoe falls from your room. We agree completely that it is amazing! We thank you for your business and hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
10/10 Excellent
William
Travelled with partner
13 Apr 2024
Getting tired
William
Stayed 1 night in Apr 2024
Response from agm on 14 Apr 2024
Dear WilliamThank you for your review. We are pleased to see that you enjoyed your stay with us. Your feedback is very important to us. We do use our guests feedback to assist us in improving our guests experience. We do thank you for your business and hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
10/10 Excellent
Eric, Ramsey
Travelled with partner
13 Apr 2024
Liked: Amenities
Spacious room with a breathtaking view of the horseshoe falls! Very friendly and helpful staff.
Eric
Stayed 2 nights in Apr 2024
Response from AGM on 14 Apr 2024
Dear EricThank you for taking the time to review our hotel. We are pleased to hear that you loved the spectacular view of the falls from your room. We also appreciate you letting us know that you found our staff to be very friendly and helpful. Our entire staff thanks you for your business. We hope to see you again soon.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview
The view of Falls from our bedroom window is just what I want to see when I wake up n the morning 😘
Arlene
Stayed 3 nights in Apr 2024
Response from agm on 12 Apr 2024
Dear ArleneThank you for your review. We are pleased to see that you enjoyed the spectacular view of the falls from your room. Our staff thanks you for choosing our hotel for your visit to Niagara Falls. We hope you will stay with us again the next time you are in the area.SincerelyVictoria FallonAssistant General ManagerRadisson Hotel and Suites Fallsview