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For the price I paid it was awesome. My only complaint is not having a view due to the hotel being surrounded by a local neighborhood. Although there wasn't a microwave in the room, there were a couple of microwaves available for use.
Rooms need some TLC-dresser drawers need cleaning, Faucet in the bathroom does not stop dripping unless you hit it, hard. Towels, facecloths and hand towels are very thin and rough. Lighting is very poor particularly at night. Curtains need to be improved-totally wrinkled.
The lobby, elevator and breakfast room were clean and welcoming. Handy location on Stanley Street.
Did what they said great daily cleaning great staff and the breakfast was good!
David
Stayed 5 nights in Apr 2024
Response from sam on 3 May 2024
Thank you very much
6/10 Okay
Stejo
Travelled with family
29 Apr 2024
Disliked: Cleanliness, amenities
It's a big motel, rather than hotel.
Unclean toilet. There was toilet paper from previous users, and that's bad.
Room was tidy but not sure of cleanliness.
Felt like they make it organized and tidy rather then changing sheets.
Continental breakfast felt like a scam. Just some Bread Jam and waffle. Petty sure these won't make up Continental breakfast.
Overall stay was okey, the room definitely need some maintenance especially the bathroom handle and the lights in the room, breakfast was a plus, however as I was leaving and checking under the beds in case my kids forgot something, I saw two condoms which was disgusting!
Management could do better instead of acting as if everything is okey.
This was a great property for the price, especially because you get breakfast in the morning. It is about a 25 minute walk to the falls.
Melissa
Stayed 3 nights in Apr 2024
Response from sam on 15 Apr 2024
thank you very much
6/10 Okay
Emaan
Travelled with partner
15 Apr 2024
Disliked: Amenities
It was a decent hotel, except the bed and pillows were hard to sleep on, some things like the lamp and hair dryer had to be replaced upon our request. Location wise, it is not as close to “Clifton” as claimed. It was a 16-18 minute walk, which made it inconvenient because it was also pretty cold and windy. We were told that it was gonna be 10 minutes from hotel to Clifton but I think that was falsely advertised. Otherwise it was overall decent.
Bed sheets had stains on them. Entire place had an over powering smell of heavy cleaning solutions. Window had mold all around the frame. Won't be going there again!
Greg
Stayed 1 night in Apr 2024
Response from sam on 13 Apr 2024
Sorry for the inconvenience. You would have informed us at the reception we would have likely changed the room for you so as to provide you a comfortable stay. Thanks for choosing us.
8/10 Good
Ryan
Travelled with family, Travelled with family and small children
8 Apr 2024
Liked: Staff & service
Rooms were reasonable. Nothing special, older, but clean and comfortable. Good value for the price. Breakfast is basic, but free and still good. Have a make your own waffle station, toast, yogurt, fruit, coffee, tea and juice.
Parking is terrible - small lot, not enough spaces, really tricky to turn around in, back alley is in terrible condition.
Loved the heart tub and nice hot water after a night on a hard bed! Nice clean room. Nice staff. Very acceptable for the price. Better parking required. Mosque next door takes alot of it & made it difficult to enter, leave & dodge a big hole to back parking lot. Stressful otherwise comfortable
I booked through Expedia with the option to reserve with one card and pay at the property by method of choice. Property charged my card before I even arrived, a refund would take 3-5 business days. First room I was offered was unlocked when I arrived with a plunger in the middle of the room and feces in the toilet.Second room is fine so far.
The room was clean but there was a few scary bugs during my 2 night stay (millipedes)
The bed was decent but the bleach smell kinda bothers me.
There was trash in the parking lot. One big trash bag someone dumped and other random bottles etc.
Also I do not like the air freshners in the hallway. I dont like the idea of being sprayed by some unknown liquid.
Not a bad stay just needs some more attention to curb appeal and set some bug traps
We stayed in the beginning of spring so it kind of budget friendly and also easy accessible through red or blue line buses but need a little 5min walk from the stop.
Now, let’s address the minor quirk—the cold bathroom flooring. While the overall experience was fantastic, I did notice that the bathroom floor was chilly when walking barefoot. Perhaps adding some cozy bath mats or heated flooring could enhance the comfort level for guests. It’s a small adjustment that could make a big difference.
Very clean and quiet. Had a wonderful stay Feb 13-15 2024. Beds are very comfortable and had a heart shaped jacuzzi. Continental breakfast was good with a good selection. Staff are very courteous and kind. Would definitely stay again!!