Empress Inn and Suites by The Falls

2.0 star property
Victorian hotel connected to the convention centre in Niagara Falls with a restaurant

Choose dates to view prices

Photo gallery for Empress Inn and Suites by The Falls

Restaurant
Welcome to the Empress Inn & Suites, where guests can check in and enjoy a convenient location with easy access to the surrounding area.
Check-in at the Empress Inn & Suites, where a convenient reception desk offers a flat surface for placing items and a wall-mounted TV for your convenience.
Two beds with red bedspreads and white pillows, a bedside table with a lamp, and framed pictures adorn this cozy space.
Adjacent to the building, a multi-story parking structure offers convenient parking options.

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking available
  • Housekeeping
The current price is RM193
RM243 total
includes taxes & fees
14 Jul - 15 Jul

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • Sleeps 3
  • 1 King Bed

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Washer/dryer
  • Sleeps 6
  • 3 Queen Beds
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About the area

Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3

What's nearby

  • Skylon Tower - 6 min walk - 0.6 km
  • Clifton Hill - 6 min walk - 0.6 km
  • Fallsview Casino - 10 min walk - 0.9 km
  • Fallsview Indoor Waterpark - 13 min walk - 1.1 km
  • Horseshoe Falls - 2 min drive - 1.8 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 83 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Kelsey's - ‬8 min walk
  • ‪Antica Pizzeria - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬8 min walk

About this property

Empress Inn and Suites by The Falls

Family-friendly hotel near Clifton Hill
Fallsview Casino and Fallsview Indoor Waterpark are located near Empress Inn and Suites by The Falls, which provides a free manager's reception, dry cleaning/laundry services and car hire on-site. Free in-room WiFi is available to all guests, along with a bar and babysitting.
Other perks at this hotel include:
  • Limo/town car service, self-parking (surcharge) and a front desk safe
  • A porter/bellboy, barbecues and luggage storage
  • Multilingual staff, ATM/banking services and a vending machine
  • Guest reviews say good things about the overall value and location
Room features
All 80 individually furnished rooms offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with designer toiletries and shower/bath combinations
  • 32-inch HDTVs with premium channels
  • Balconies, fridges and microwaves

Languages

English, Hindi

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Limo/town car service
  • Parking on site (CAD 14 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Helicopter/aeroplane tours
  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CAD 14.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

Is Empress Inn and Suites by The Falls pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Empress Inn and Suites by The Falls?

As of 11 Jul 2025, prices found for a 1-night stay for 2 adults at Empress Inn and Suites by The Falls on 14 Jul 2025 start from RM 192.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Empress Inn and Suites by The Falls?

Self-parking is available for CAD 14.00 per day.

What time is check-in at Empress Inn and Suites by The Falls?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM.

What time is check-out at Empress Inn and Suites by The Falls?

Checkout is at 11 AM. Late checkout is available for CAD 20 (subject to availability).

Does Empress Inn and Suites by The Falls provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Empress Inn and Suites by The Falls located?

This family-friendly Niagara Falls hotel is located near the airport, within a 10-minute walk of Niagara River Gorge, Clifton Hill and Fallsview Casino. Skylon Tower and Niagara SkyWheel are also within 10 minutes.

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Empress Inn and Suites by The Falls Reviews

Reviews

6.0
Rating 10 - Excellent. 169 out of 1023 reviews
Rating 8 - Good. 244 out of 1023 reviews
Rating 6 - Okay. 230 out of 1023 reviews
Rating 4 - Poor. 149 out of 1023 reviews
Rating 2 - Terrible. 231 out of 1023 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10

Convenience: Easy walk to attractions
Stayed 3 nights in Jul 2025

10/10

Awesome stay
Stayed 2 nights in Jun 2025

8/10

Good place to stay for the weekend
Stayed 2 nights in Jun 2025

6/10

we stayed there this past weekend and it was good room was nice every close to everything the fall was 15 min walk will definitely come back and stay
Stayed 2 nights in Jul 2025

8/10

Nice and clean to stay
Stayed 2 nights in Jun 2025

6/10

Property is okay it’s close by many restaurants and walking distance to Clifton hill
Stayed 2 nights in Jul 2025

10/10

Good
Stayed 1 night in Jun 2025

10/10

Excellent place to stay at. Very clean, bed was very comfortable. Would stay there again
Stayed 3 nights in Apr 2025

6/10

Didnt like the staiirs. Great location
Stayed 1 night in Jun 2025

8/10

Good
Stayed 1 night in Jun 2025

10/10

Excellent location, and price
Stayed 1 night in Apr 2025

10/10

good service
Stayed 1 night in Jun 2025

8/10

Not great but okay
Stayed 1 night in Jun 2025

6/10

Shower was dirty, bed sheets had strains,parking was hard to find
Stayed 1 night in Jun 2025

10/10

Everything is good
Stayed 1 night in May 2025

8/10

more than adequate for the price - good location - very friendly helpful staff - we were able to check in at 12 noon - very convenient parking as we backed up right to our room - so convenient to Ferry St, Chucks Roadhouse, and several other bars with happy hour specials - sadly the Admiral Inn next door is derelict and waiting for demolition - heating which we unfortunately neede in late may was very efficient (heater in the washroom too) - and fridge kept the beer very cold - you get what you pay for and this place is comparatively a bargain for a 2 night stay
Stayed 2 nights in May 2025

2/10

Bruh just put extra 50$ and get a good motel or hotel. This isnt work at all.
Stayed 1 night in Jun 2025

6/10

bathroom smelled funky and the shower doesn’t work well. tv also didn’t have batteries but that’s fine. beds were clean atleast and the stay was nice.
Stayed 2 nights in Jun 2025

6/10

Amenities improvements
Stayed 2 nights in May 2025

6/10

room was big one tv
Stayed 1 night in May 2025

2/10

This property is in a run down condition and dirty
Stayed 1 night in Jun 2025

6/10

Pros 24 hour front desk. Location lis excellent. We walked to Niagara Falls like 20 minute walk. Clifton hill 5 minute walk.Now them rooms hmm they ok I guess. Rm 303 stairs horrible to go up down a lot steps no elevator. Room setup cool. Oh WiFi here is horrible goes in and out.Amenities none but for price you not here fir that. The location so walkable. Skylon tower 10 -15 minute walk. Restaurants all around you. They never cleaned out room during our 3 night stay.
Stayed 3 nights in Jul 2025

2/10

Didn’t like the service at all. We did a reservation and due to some reason we were not able to make it and tried to call them so many time to make some changes and even reached out to expedia to see the alternatives. They said will reach out to hotel for refund and do another booking. Nobody reached out to me and hotel front desk didn’t answer my calls. And without even staying there they deducted the money.
Stayed 1 night in Jun 2025

10/10

Overall cheap and
Stayed 1 night in Apr 2025

2/10

Average
Stayed 1 night in May 2025