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Reviews of OYO Waves Hotel Newport OR - NYE Beach

2.5 out of 5
OYO Waves Hotel Newport OR - NYE Beach
820 NW Coast Street, Newport, OR

Reviews

7.2

Good

Rating 10 - Excellent. 467 out of 1534 reviews" "
Rating 8 - Good. 403 out of 1534 reviews" "
Rating 6 - Okay. 324 out of 1534 reviews" "
Rating 4 - Poor. 195 out of 1534 reviews" "
Rating 2 - Terrible. 145 out of 1534 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Stayed 1 night in May 2024

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service
Good hot tub, nice helpful hotel employees but indoor pool was freezing cold.
Stayed 1 night in May 2024

2/10 Terrible

Ona

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST stay hands down. I'm not one to give negative reviews, I prefer to spread positivity. But this place was gross, and I felt seriously tricked into renting a room. The pictures made it look much nicer. First, the door to the room was damaged and screws were filling out, I had to use my thumb nail to try to get them back on. Secondly the floor was warped and peeling up (cheap hardwood). The towels had holes in them. The pool water was as cold as the ocean!! 4 families came in and we all squeezed into the hot tub because the pool was just too cold. The shower to wash off before getting in the pool had no handle. The sauna was broken, and the plastic walls around the pool was falling off and nearly on the floor. It just felt dirty. There were electrical strips loaded up and stretched to make plug ins work. There is just so much. Bottom line, enter at your own risk.
Stayed 1 night in May 2024

6/10 Okay

Chris

It’s just average nothing special
Stayed 1 night in May 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great location on Nye Beach, clean spacious room with ocean view
Stayed 2 nights in May 2024

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
quite old and run down. Location is great. Good if you want a reasonably price place just to sleep.
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculately clean, I really enjoyed the view and sound of the ocean. There were some minor odd architectural details and oversights (no door on the closet; the two lamps on the side tables had very different colors of light bulb). Housekeeping had left the heat running in the room (it was very warm for the coast, about 80 degrees), and the room had to be nearly 90 degrees, so it took an hour for it to cool down. Despite these minor "glitches", I would definitely stay there again. Good value for the price in a no-frills hotel.
Stayed 1 night in May 2024

10/10 Excellent

Rodney, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Great location great price
Stayed 1 night in May 2024
Response from Author on 15 May 2024
Dear Guest, Thank you for your wonderful review! We are pleased to know that our hotel's location and pricing met your expectations. We appreciate your kind words and look forward to welcoming you back on your next visit. Should you need any further assistance, please do not hesitate to reach out to us at guestsupport.na@oyorooms.com. Warm regards, Team OYO

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Ocean view
Stayed 1 night in May 2024
Response from Author on 12 May 2024
Dear Guest, Thank you for taking the time to share your review regarding the ocean view during your stay. It brings us great pleasure to hear that you enjoyed the beautiful scenic views. Should you require any further assistance or would like to share more feedback, please feel free to reach out to us at guestsupport.na@oyorooms.com. Warm regards, Team OYO

8/10 Good

Jack

Liked: Staff & service
Stayed 1 night in May 2024
Response from Author on 13 May 2024
Dear Guest, Thank you for your review and for choosing OYO Rooms. We appreciate your feedback, as it helps us constantly improve our services. We apologize for any inconvenience you may have experienced during your stay. Please know that we are committed to addressing the concerns you raised, and are taking the necessary steps to ensure that our guests have a pleasant experience with us. If there is anything else we can assist you with or if you need further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. Our team will be more than happy to assist you. Thank you again for your valuable feedback. Warm Regards, Team OYO

2/10 Terrible

Sierra

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was awoken at midnight to degenerate women in the room next to mine cussing/yelling loudly at one another. I called the hotel number, like the guide book says to do if there are noise disturbances, and there is no one to answer the call because it’s “after hours”. Finally called law enforcement and the idiots were shut up. The “heated” indoor pool is ice cold. I saw reviews from months ago saying the same thing, so clearly they don’t care to fix it. The pool bathrooms are gross. The room didn’t have blackout drapes, so the room was bright day/night (giant lamp outside illuminating the room all night), which made sleep crumby for me and my toddler. The bed and pillows are not comfortable. The breakfast is subpar. Just spend the extra money and stay somewhere decent.
Stayed 2 nights in May 2024
Response from Joey on 21 May 2024
We are sorry to hear about your experience, Sierra! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Joey

6/10 Okay

MARLA

Stayed 2 nights in May 2024

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is an older hotel, but appears the be updated. Excellent for a place to sleep. There was no phone or hair dryer in the room. Pool was super cold. Sauna and vending machine were out of order. Only were provided 3 towels for a room that sleeps 4. When asked if we could get more, was told they were out. Never have heard this from a hotel. No elevator. If you are on the 3rd floor, you will need to go up 2 flights of stairs. If you walk to Nye Beach, be prepared to walk down a steep hill and go back up it on your way back.
Stayed 1 night in May 2024
Response from Author on 6 May 2024
Dear Guest, Thank you for sharing your feedback with us. We appreciate your kind words about our hotel being updated and providing a comfortable place to sleep. However, we apologize for the inconvenience you faced during your stay regarding the lack of amenities such as a phone, hair dryer, and adequate towels. We sincerely apologize for the unavailability of these items and the maintenance issues you encountered with the pool, sauna, and vending machine. Rest assured, we will address these concerns with our team and take necessary steps to prevent such occurrences in the future. Regarding the shortage of towels, we regret any inconvenience caused. We understand your frustration and assure you that we will make necessary arrangements to avoid such situations in the future. Furthermore, we apologize for any inconvenience caused by the absence of an elevator. We appreciate your feedback and will consider it for future improvement. Please accept our sincerest apologies for falling short of your expectations on this occasion. We appreciate your feedback as it helps us to continuously enhance our services. If there is anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com. We would be more than happy to assist you further. Thank you for choosing OYO Rooms. Best regards, Team OYO

4/10 Poor

Jamie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Author on 6 May 2024
Dear Guest, Thank you for leaving your review. We apologize for any inconvenience you may have experienced during your stay with us. Our team is dedicated to providing exceptional service and we're sorry that we fell short of your expectations. We appreciate your valuable feedback and we will use it to improve our services. If there's anything specific that we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com. Thank you once again for your feedback. Best regards, Team OYO

10/10 Excellent

Mazin

Travelled with family
Liked: Staff & service, amenities
Perfect location. Nice front deck.
Stayed 1 night in Apr 2024

10/10 Excellent

Debbie

Travelled with family
Love it
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew, Coos Bay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, very walkable, enjoyable stay
Stayed 1 night in Apr 2024

6/10 Okay

Domenick

Stayed 1 night in Apr 2024

4/10 Poor

Sarah

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed here and based on the pictures it seemed like it was going to be cleaner, however it was not. The floors were very dusty and dirty and had not been cleaned. There was no fan in the room/bathroom to suck moisture out so it was very humid and there were obvious signs of water damage and water drips down the walls. The light fixture in the bathroom was open so you could see into the ceiling and it was caked with dust which felt very unsanitary. There was no hand soap provided. Baseboards and walls were dirty and dusty (I cleaned them myself) and the fabric chairs in the room were noticeably filthy with brown spots. Over all very disappointed in the cleanliness of this hotel. It was nice that it was in walking distance to Downtown Nye Beach, but we will not be returning unless some serious changes are made.
Stayed 2 nights in Apr 2024
Response from Barbara on 21 May 2024
Hi, Sarah! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle, Kettle Falls

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wet pet friendly. Walk to beach. Walk to shops. Comfy pillows. Enjoyed our room (112).
Stayed 1 night in Apr 2024

8/10 Good

zak

Liked: Cleanliness, staff & service, property conditions & facilities
Great views
Stayed 2 nights in Apr 2024

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best experience I have ever had.
Stayed 1 night in Apr 2024

10/10 Excellent

Jolene, independence

Stayed 1 night in Apr 2024
Response from Author on 12 May 2024
Dear Guest, Thank you for sharing your review with us. We appreciate your feedback and are glad to hear that you had a pleasant stay at OYO Rooms. Should you require any further assistance or have any queries, please feel free to reach out to us at guestsupport.na@oyorooms.com. We look forward to welcoming you back soon. Kind regards, Team OYO

6/10 Okay

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff were nice the Gal that checked us in top notch. They had some gentlemen working the weekend that seemed as if they could not care less about the people staying at the motel. They would not provide towels the pool was freezing and not well kept seemed like for 400 for two nights they could manage to keep the place up a bit better. The bed was extremely uncomfortable and sneed as if it was at least 20 years old. Perhaps it was just the room we stayed in but I would find a different hotel in Newport if you want a nice place.
Stayed 2 nights in Apr 2024
Response from Ammy on 3 May 2024
Hi, Jessica! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

8/10 Good

Michael

Travelled with pets, Travelled with partner
Liked: Staff & service
Could use some renovations but for one night with our dogs okay
Stayed 1 night in Apr 2024
Response from Joey on 21 May 2024
Thank you so much for the positive rating, Michael! Thank you for sharing this with us, we have duly noted your feedback, and we will strive for a better experience in the future. Regards, Joey

6/10 Okay

Christopher

Disliked: Staff & service, property conditions & facilities
The staff was underwhelming. The Person checking me in different even know where my room was located. The “continental breakfast” seemed to be out of everything or out of order. The water pressure was poor. When taking a shower, the hot water and cold water would take turns appearing. The ocean view rooms were on the 3rd floor, no stairs. Beach access was very close! There’s even a foot rinse by the stairs going to the beach. Shops and restaurants were just a short walk. With everything I said, I’d stay there again because the price was great!
Stayed 1 night in Apr 2024
Response from Tim on 21 May 2024
Thanks for your kind and lovely words, Christophe! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Tim

8/10 Good

Daniel

Liked: Cleanliness
Older remodeled motel but conveniently located to Nye Beach
Stayed 1 night in Apr 2024
Response from Maria on 21 May 2024
Hi, Daniel! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you, and we will make every effort to keep this smile forever. Regards, Maria

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Ann

Stayed 1 night in Apr 2024

6/10 Okay

Madison

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Room was nice for the price but the pool was completely freezing and it was supposed to be heated.
Stayed 2 nights in Apr 2024

4/10 Poor

Paul

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was like 50 degrees place was noisy
Stayed 1 night in Apr 2024
Response from Lisa on 4 May 2024
Apologies for the inconvenience caused, Paul! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Lisa

10/10 Excellent

Rhiannon

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, walkable location and dog friendly. What more could a traveler want? In the next month or so when I make another trip to OR, I’ll be making a stop here again. Thanks for the great experience.
Stayed 1 night in Apr 2024
Response from Lisa on 4 May 2024
Thank you for the pleasing feedback, Rhiannon! We will put in our continuous efforts to provide consistent service every time. Regards, Lisa

10/10 Excellent

Richie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice
Stayed 1 night in Apr 2024
Response from Lisa on 4 May 2024
Hi, Richie! Your kind words of appreciation always motivate us. We wish you an amazing day ahead! Regards, Lisa

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High Bank, long walk access to the beach. but you definitely have the strong wave sounds to sleep too.
Stayed 2 nights in Apr 2024
Response from Lisa on 4 May 2024
Hi, Sean! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Lisa

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautifulview
Stayed 1 night in Mar 2024
Response from Lisa on 4 May 2024
Hi, Otto! Your kind words of appreciation always motivate us. We wish you an amazing day ahead! Regards, Lisa

8/10 Good

Clayton

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Good view. Cute rooms. Only complaint was breakfast, very limited choices and area is tiny. Very cute and cozy but SMALL.
Stayed 1 night in Apr 2024
Response from Lisa on 4 May 2024
Hi, Clayton! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Lisa

4/10 Poor

Isabel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Used to come here with friends and family we were very disappointed.
Stayed 2 nights in Mar 2024

8/10 Good

jahir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cheap for the area I would recommend
Stayed 1 night in Mar 2024

6/10 Okay

Derek

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

LOVE

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location along the coast. Terrific view right outside our window. Great proximity to dining and bars.
Stayed 1 night in Feb 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
5 min walk from beach! Great location.
Stayed 1 night in Mar 2024
Response from Lisa on 5 May 2024
Hi, Claire! That is what we like to hear from our valued guest. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Lisa

4/10 Poor

Diane

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
the pool was not working Again Stayed in February for seafood festival and pool was out and it was out again like to stay at your place family friendly but was very sad my family couldn't swim and relax
Stayed 2 nights in Mar 2024
Response from Lisa on 5 May 2024
We are sorry for the inconvenience caused to you, Diane! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Lisa

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little find, tucked away at Nye beach; walking distance to many shops, restaurants and the beach. Clean rooms with space to move around. Would stay here again! 😊
Stayed 1 night in Mar 2024
Response from Lisa on 5 May 2024
Thank you for the pleasing feedback, Cathy! We will put in our continuous efforts to provide consistent service every time. Regards, Lisa

10/10 Excellent

Corrine

Liked: Cleanliness
Response from Lisa on 5 May 2024
Hi, Corrine! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Lisa

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little community
Stayed 1 night in Mar 2024
Response from Lisa on 5 May 2024
Hi, Brian! Thank you for your kind words of praise. We are excited to host you soon with an amazing experience. Regards, Lisa.

10/10 Excellent

Kathi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was near the beach easy walk down to the beach. Rooms were nice. Plus the staff was very helpful
Response from Lisa on 5 May 2024
Thank you so very much, Kathi! Delighted to know you admired our services. Please give us another opportunity to serve you again. Regards, Lisa

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2024
Response from Lisa on 5 May 2024
Hi, Heather! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Lisa

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Easy access to town.
Stayed 2 nights in Feb 2024
Response from Lisa on 5 May 2024
Hi, Nicole! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you and we will make every effort to keep this smile forever. Regards, Lisa