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Reviews of Hampton Inn Newport

2.5 out of 5
Hampton Inn Newport
1020 Cosby Highway, Newport, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 242 out of 383 reviews" "
Rating 8 - Good. 89 out of 383 reviews" "
Rating 6 - Okay. 31 out of 383 reviews" "
Rating 4 - Poor. 14 out of 383 reviews" "
Rating 2 - Terrible. 7 out of 383 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. There were ample luggage carts. The room was clean and comfortable. There was a nice variety of breakfast choices. Getting back in I 40 was a breeze.
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice to be and I even had pets. Everyone was fabulous here
Stayed 1 night in Apr 2024

10/10 Excellent

Paula and Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for overnight stop.
Stayed 1 night in Apr 2024

10/10 Excellent

Paula and Darrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and available on time. Breakfast ready on time.
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

dakota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secretary was nice. Room was big and high ceiling. Loved our stay here. Was very clean as well.
Stayed 1 night in Mar 2024

10/10 Excellent

Pam, Oneida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Les

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk registration person was very pleasant and helpful with suggestions for dinner that evening.
Stayed 1 night in Feb 2024

2/10 Terrible

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Rebekah

Stayed 1 night in Dec 2023

10/10 Excellent

Christopher, West Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Alan, Brentwood

Stayed 1 night in Dec 2023

8/10 Good

Marilouise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the highway and dining options. Clean and free breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Craig

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Nov 2023

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

Jermey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet rooms, just ask
We love staying at Hampton. The breakfast and staff were amazing. The one thing I learned this trip was they have rooms for pets. The room we got this time smelled like a wet dog. I thought at first it was just musty but I was incorrect. So we don’t have animals but we were put in a pet room. I will ask from now on. Other than that it was a great Hampton once again!
Stayed 1 night in Oct 2023

8/10 Good

Sally

Stayed 1 night in Oct 2023

6/10 Okay

Charlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at checkin was preoccupied with her tablet. Breakfast cook was very attentive.
Stayed 1 night in Oct 2023

8/10 Good

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to interstate. Share a parking lot with holiday inn so there was a lot of traffic in the parking area.
Stayed 1 night in Oct 2023

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
helpful staff
due to no fault of the hotel staff, the check in was delayed caused by their computer system being down. the staff could not have been more helpful and accommodating in getting through the delay.
Stayed 1 night in Oct 2023

6/10 Okay

Brent

Disliked: Cleanliness
Hair on the bathroom floor
The bathroom floor had long black hairs everywhere. It was obvious that it had not been swept prior to us entering the room. The sink, bathtub and toilet had a few of the long black hairs also. I immediately checked the beds and they were clean so we just put towels down on the bathroom floor to cover the hairs, wiped the sink, bathtub and toilet, changed clothes and went to bed.
Stayed 1 night in Oct 2023

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the Smokies and Asheville.
Stayed 3 nights in Oct 2023

6/10 Okay

kirk

Disliked: Staff & service
Hotel clerk could not find my hotel reservation. Took over 30 minutes to check because the clerk said I did not have a reservation. Showed the clerk the confirmation email from Hotels.com and the clerk not good enough. Hotel needs to fix it ability to find reservations from third party web sites.
Stayed 1 night in Oct 2023

4/10 Poor

Jeff

Travelled with family
Disliked: Cleanliness, amenities
Room was relatively clean in general. Looked like they had done a renovation in last 5 years or so, but cut corners, so vents, fixtures, tile, etc. we’re original and it showed. Area is a bit sketchy, but plenty of dining options. There is a very low end hotel right behind the hotel, so rooms on back of building looked right at it, not ideal.
Stayed 1 night in Oct 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Nick, Ft Wright

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay.
Very clean and comfortable. Delicious breakfast. Very friendly staff
Stayed 1 night in Oct 2023

8/10 Good

Fallon

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and close to interstate.
Stayed 2 nights in Sep 2023

10/10 Excellent

michael

Stayed 1 night in Sep 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amy
Everything was great, clean and the receptionist was super friendly and nice.
Stayed 1 night in Aug 2023

2/10 Terrible

Eric

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were placed in a room that stunk of either mildew or mold. I will be complaining about this on social media, to warn others about its condition. I could barely get to sleep due to the stink.
Stayed 1 night in Sep 2023

10/10 Excellent

Lori

Stayed 1 night in Aug 2023

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Aug 2023

4/10 Poor

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Front desk guy needs to be retrained
The hotel front desk guy was supposedly adding military discount for the room but instead did a whole different reservation under a different person with the same name as me and different address and it actually cost me more than what I paid!!!
Stayed 1 night in Aug 2023

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, room comfort
Hampton Inn wonderful but Hotels.com not
My stay was amazing but my experience with Hotels.com was not. The email I received had NO confirmation number and Hotels.com will not talk to you without a confirmation number. The reservation was not showing in the hotel computer. The front desk clerk was extremely kind, helpful, and finally got it straightened out.
Stayed 1 night in Aug 2023

8/10 Good

Cari

Stayed 5 nights in Aug 2023

10/10 Excellent

Lashaune

Travelled with family
Disliked: Cleanliness, amenities
Middle of no where no Uber

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so accommodating.
Stayed 1 night in Aug 2023

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, staff was excellent
Stayed 1 night in Jul 2023

8/10 Good

John E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor check in experience.
I had trouble checking in because Expedia had not sent a confirmation number for the hotel, only an itinerary number. I had to wait over 20 minutes to check in after doing the virtual agent thing. It was not the hotel but hotels.com
Stayed 1 night in Jul 2023

10/10 Excellent

Pamela

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very comfortable and the room was very clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern, and quiet
Stayed 1 night in Jun 2023

10/10 Excellent

Cindy

Stayed 1 night in Jun 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just passing through on the way to the beach. Nice hotel. Clean and comfortable. Staff was very friendly.
Stayed 1 night in Jun 2023

10/10 Excellent

Tamarra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This place was so clean. I loved the lay out the room. I really enjoyed the bathroom having shower gel as well as hand soap and lotion dispenser on the sink. The beds were so comfy. This was definitely the best hotel I have visited in Tennessee.
Stayed 1 night in Jun 2023