Beach nearby

Reviews of Comfort Inn Newport

2.5 out of 5
Comfort Inn Newport
531 Sw Fall St, Newport, OR

Reviews

8.6

Excellent

Rating 10 - Excellent. 450 out of 1002 reviews" "
Rating 8 - Good. 399 out of 1002 reviews" "
Rating 6 - Okay. 100 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good in between point along the OR coast route.
Stayed 2 nights in May 2024

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to see Newport.
Stayed 2 nights in May 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. The room was clean and comfortable. Good breakfast options.
Stayed 1 night in May 2024

8/10 Good

Joerg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being so close to the ocean
Stayed 3 nights in May 2024

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy
Stayed 1 night in May 2024

6/10 Okay

Theresa

Stayed 1 night in Mar 2024

8/10 Good

Elizabeth

Travelled with family
decent price
Stayed 2 nights in May 2024
Response from Hotel Management on 13 May 2024
Dear Elizabeth, Thank you for staying with us and taking the time to share your feedback!

8/10 Good

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, fast check in, friendly staff. Vending machines were broken so I couldn't get a bottle of water.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 13 May 2024
Dear Jesus, Thank you for staying with us and mentioning the fast check-in and friendly staff. We do apologize that the vending machine was down at the time.

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room
Stayed 1 night in May 2024
Response from Hotel Management on 13 May 2024
Dear Marc, We are glad to see you enjoyed your room, and we hope to see you again next time travel brings you to Newport.

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay for a few nights during our travels
Stayed 3 nights in Apr 2024
Response from Hotel Management on 13 May 2024
Dear Paul, Thank you for staying with us in Newport and sharing your review!

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Hotel Management on 13 May 2024
Dear Kimberlee, Thank you for choosing Comfort Inn and sharing your five-star rating!

10/10 Excellent

Kendra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. Breakfast options were nice and the room was nice and clean. Right by the beach so it was nice walking 3 minutes down to the ocean.
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Dear Kendra, Thank you for staying with us at Comfort Inn and sharing your review! We are so glad you enjoyed your stay and hope to see you again next time travel brings you to Newport.

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy who checked us in was very very nice and polite. He was able to mult task with getting us checked in and answering a call and still be professional and nice
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Dear Steven, We appreciate you staying with us and taking the time to share your review! Thank you for mentioning our wonderful front desk associate. We hope to see you again next time travel brings you to Newport.

2/10 Terrible

Mary

Not clean and bugs crawling around in and out of sink . Hair in tub.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 30 Apr 2024
Dear Mary, We appreciate you taking the time to share your feedback. Cleanliness is a key priority for us, and we sincerely apologize for having fallen short of your expectations and ours. We will be sharing your comments with our entire team to ensure this does not happen again.

8/10 Good

Lian-Yuan, Saint Louis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Dear Lian-Yuan, Thank you for staying with us in Newport and taking the time to share your feedback!

8/10 Good

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 30 Apr 2024
Dear Inna, Thank you for staying with us and taking the time to share your rating!

10/10 Excellent

Jeff, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Dear Jeff, Thank you for staying with us and sharing your five-star rating!

10/10 Excellent

KAREN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very comfortable everything.
Stayed 1 night in Apr 2024
Response from Hotel Management on 18 Apr 2024
Dear Karen, Thank you for choosing Comfort Inn and sharing your five-star rating in Newport!

2/10 Terrible

Bianca

Travelled with family
Liked: Cleanliness
The people upstairs were running around and throwing things against the wall 24/7 so we got no sleep. Management didn’t do anything about it. The breakfast was inedible. The tea and coffee was very low quality. The sink drain was slow and there was no way to watch movies on the tv.
Stayed 3 nights in Mar 2024
Response from Hotel Management on 1 Apr 2024
Dear Bianca, Thank you for taking the time to share your review. We know how frustrating noisy neighbors can be. We did ask them to be respectful of their neighbors and maintain an appropriate noise level. We are sorry to see you did not enjoy our complimentary breakfast, tea and coffee as well. We will be sharing your comments regarding the slow sink drain with our maintenance team to get that fixed immediately. We do have HBO for movies and free wifi to stream on any personal device. We hope to see you again in the future for an opportunity to provide you with a 5/5 experience!

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk service staff was excellent! Went over and beyond to make our staff great!!
Stayed 1 night in Mar 2024
Response from Hotel Management on 1 Apr 2024
Dear Robin, Thank you for choosing Comfort Inn Newport and sharing your review! We are so glad to hear that our team made your stay great. We hope to see you again next time travel brings you to the area.

10/10 Excellent

Noris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 1 Apr 2024
Dear Noris, Thank you for staying with us in Newport and sharing your 5/5 rating!

8/10 Good

GeneMoo, Vancouver

Stayed 1 night in Mar 2024
Response from General Manager on 23 Mar 2024
Thank you for taking the time to leave us valuable feedback. We will use this information to make improvements where needed to better serve our guests in the future.

10/10 Excellent

Joyce

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location!
Stayed 1 night in Mar 2024
Response from General Manager on 22 Mar 2024
Thank you for your feedback regarding your recent stay. We will use this information to better serve our guests in the future. We hope to see you again.

10/10 Excellent

Elias

Stayed 1 night in Mar 2024
Response from Hotel Management on 18 Apr 2024
Dear Elias, Thank you for staying with us in Newport and sharing your five star rating!

10/10 Excellent

Frederick, Lakewood

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in.
Stayed 1 night in Mar 2024
Response from General Manager on 4 Mar 2024
Thank you for taking the time to leave us feedback regarding your recent stay

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from General Manager on 4 Mar 2024
Thank you for taking the time to leave us feedback regarding your recent stay

10/10 Excellent

Natalia

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Customer service from Jenn was top notch.
Stayed 1 night in Feb 2024
Response from General Manager on 4 Mar 2024
Thank you for taking the time to leave us feedback regarding your recent stay

10/10 Excellent

Tanya, Beaverton Or

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from General Manager on 4 Mar 2024
Thank you for taking the time to leave us feedback regarding your recent stay

10/10 Excellent

Thomas

Stayed 1 night in Feb 2024
Response from General Manager on 22 Mar 2024
Thank you for your feedback regarding your recent stay. We will use this information to better serve our guests in the future. We hope to see you again.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from General Manager on 4 Mar 2024
Thank you for taking the time to leave us feedback regarding your recent stay.

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on 25 Feb 2024
thank you for your positive feedback regarding your recent stay. We hope to see again soon.

8/10 Good

Krista

Stayed 1 night in Feb 2024
Response from General Manager on 22 Mar 2024
Thank you for your feedback regarding your recent stay. We will use this information to better serve our guests in the future. We hope to see you again.

4/10 Poor

Marlena

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was more the location of our room and the room itself. Lobby and breakfast area were fine, our room was not. I feel like the more run down less ideal rooms are reserved for expedia purchasers. The room was right near the ice dispenser amd in the hallway near the exit doors, really noisy. Not the best experience.
Stayed 2 nights in Feb 2024
Response from General Manager on 25 Feb 2024
Thank you for your feedback regarding your recent stay. We will use this information to improve our guests experience in the future.

4/10 Poor

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from General Manager on 25 Feb 2024
Thank you for your feedback regarding your recent stay. We will use this information to improve our guests experience in the future.

10/10 Excellent

Charlotte

Check in fast and easy. Room clean and comfortable.
Stayed 1 night in Feb 2024
Response from Hotel Management on 14 Feb 2024
Dear Charlotte, Thank you for choosing Comfort Inn and sharing your review! We hope to see you again next time travel brings you to Newport.

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff!
Stayed 2 nights in Feb 2024
Response from Hotel Management on 14 Feb 2024
Dear Brooke, Thank you for choosing Comfort Inn Newport and sharing your review! We hope to see you again next time travel brings you to the area.

8/10 Good

Sue

Stayed 2 nights in Feb 2024
Response from General Manager on 22 Mar 2024
Thank you for your feedback regarding your recent stay. We will use this information to better serve our guests in the future. We hope to see you again.

10/10 Excellent

Ilian

Stayed 3 nights in Feb 2024
Response from General Manager on 23 Mar 2024
Thank you for taking the time to leave us valuable feedback. We will use this information to make improvements where needed to better serve our guests in the future.

10/10 Excellent

Ash-lee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from General Manager on 5 Feb 2024
Thank you for your feedback about your recent stay. We appreciate hearing that you enjoyed your stay. Please consider staying with us again in the future.

10/10 Excellent

Michael, DEPOE BAY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location. Friendly staff.
Stayed 1 night in Jan 2024
Response from General Manager on 4 Feb 2024
Thank you so much for your kind review. We hope you will consider staying with us again in the future.

4/10 Poor

Jared

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 5 Feb 2024
Thank you for your feedback regarding your recent stay. We will us this information to improve where needed so we can make each guests experience better.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on 5 Feb 2024
Thank you so much for your feedback regarding your recent stay. We hope you will stay with us again when you are in the area.

10/10 Excellent

Zhanping

Stayed 1 night in Feb 2024
Response from General Manager on 22 Mar 2024
Thank you for your feedback regarding your recent stay. We will use this information to better serve our guests in the future. We hope to see you again.

8/10 Good

Willy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast is horrible, other then that it’s ok.
Stayed 1 night in Feb 2024
Response from General Manager on 5 Feb 2024
Thank your for your feedback regarding your recent stay. We are glad you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

José M.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from General Manager on 29 Jan 2024
Thank you for taking the time to leave us feedback regarding your stay. We are glad you enjoyed your stay.

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very roomy, clean and a decent hot breakfast.
Stayed 1 night in Jan 2024
Response from General Manager on 29 Jan 2024
Thank you for your feedback regarding your recent stay. We hope to see you again soon.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. The staff was friendly and helpful. The breakfast was satisfying. Everyone in my group found food they enjoyed. We enjoyed our stay.
Stayed 1 night in Jan 2024
Response from General Manager on 29 Jan 2024
Thank you for your feedback regarding your recent stay; we are glad you enjoyed your stay. We hope to see you again soon.

8/10 Good

Britany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager on 29 Jan 2024
Thank you for your feedback regarding your recent stay. We hope to see you again soon.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistent quality
Stayed 1 night in Jan 2024
Response from General Manager on 29 Jan 2024
Thank you for feedback. We appreciate your business and we hope to see you again soon.

10/10 Excellent

Greg Jr

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on 29 Jan 2024
Thank you for your feedback. We appreciate hearing from you and we hope to see you again.