Beach nearby, white sand

Reviews of Best Western Plus Agate Beach Inn

3 out of 5
Best Western Plus Agate Beach Inn
3019 N Coast Highway, Newport, OR

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1002 reviews" "
Rating 8 - Good. 263 out of 1002 reviews" "
Rating 6 - Okay. 86 out of 1002 reviews" "
Rating 4 - Poor. 46 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotelmgmt on 22 May 2024
Receiving your five-stars means a lot to us, Amy! Thank you and we hope to see you again soon.

10/10 Excellent

Ashley, Beaverton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were able to get us an early check in which was very helpful
Stayed 1 night in May 2024
Response from HotelMgmt on 22 May 2024
Ashley, it was our pleasure to check you in early so that you could fully relax and unwind! Thanks for choosing the Best Western Plus Agate Beach Inn for your getaway and rating your experience five-stars. We can’t wait to host you again!

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great trip!
Stayed 3 nights in Mar 2024
Response from HotelMgmt on 13 May 2024
Shelly, it was our pleasure to provide you with a comfortable, memorable experience! Thank you for your excellent score and kind words. We hope you'll visit us again soon at the Best Western Plus Agate Beach Inn!

6/10 Okay

Measha

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The pool is amazing and thee best part of thee stay.
Stayed 2 nights in Apr 2024
Response from HotelMgmt on 7 May 2024
We love knowing that you enjoyed relaxing in our beautiful indoor heated pool, Measha! Thank you for allowing us to welcome you to the Best Western Plus Agate Beach Inn. We regret that we were unable to earn a top score, and we wish we knew more about your experience. Please think of us when planning your next getaway!

10/10 Excellent

Kay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ocean view, large well-appointed rooms, dreamy mattress.
Stayed 1 night in May 2024
Response from HotelMgmt on 3 May 2024
Providing an unparalleled escape with our coastal ambiance and accommodations filled with the comforts of home is always a joy. Thank you for sharing your positive experience, Kay! Revisit Best Western Plus Agate Beach Inn anytime!

6/10 Okay

Stephanie, Monmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotelmgmt on 1 May 2024
Thank you for visiting, Stephanie. We hope for another chance to welcome you back and provide you with the quality of stay you expected and deserved.

10/10 Excellent

Poul, Marysville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its been awhile since i stayed at this hotel and to my delight they have upgraded the rooms very nice, the rooms are clean staff very nice, I will stay there again
Stayed 1 night in Apr 2024
Response from HotelMgmt on 29 Apr 2024
How wonderful to hear that our fresh, welcoming new look surpassed your expectations, Poul! Our team will appreciate your kind remarks and perfect score. We’re looking forward to serving you again soon at the Best Western Plus Agate Beach Inn!

10/10 Excellent

alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay. We liked the room and loved the bathroom wall paper. We also liked that we were on the first floor which made getting to our room easier as I am using a cane right now. The staff were very friendly and very helpful. The view of the ocean was great. For us the only downside was that there isn’t a continental breakfast which we count on to cut down on our expenses when we travel.
Stayed 3 nights in Apr 2024
Response from HotelMgmt on 29 Apr 2024
Alan, we’re so glad that you enjoyed our beautiful accommodations, and that your room assignment was helpful! Thank you for sharing your five-star score and lovely praise for our caring team. We appreciate your feedback about the breakfast, and we hope your adventures being you back soon to the Best Western Plus Agate Beach Inn!

10/10 Excellent

Jay, Lake Mills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels more like a resort Breathtaking views Beautiful hotel excellent themed Room size was awesome On-site restaurant was very nice Staff nothing but froendly
Stayed 1 night in Apr 2024
Response from HotelMgmt on 24 Apr 2024
Earning your perfect score and lovely compliments made our day, Jay! Thank you for allowing us to welcome you to the Best Western Plus Agate Beach Inn. We love knowing that our stunning setting, spacious accommodations, excellent dining, and warm hospitality surpassed your expectations. Please plan another seaside getaway soon!

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the beach access - very easy to walk over to the beach. And my daughter loved the pool! Thanks for a great stay.
Stayed 2 nights in Apr 2024
Response from HotelMgmt on 24 Apr 2024
We love seeing families relax and make memories, Rachel! Thank you for your wonderful comments about our ideal setting and beautiful pool. It was our pleasure welcoming you to the Best Western Plus Agate Beach Inn and we hope you’ll visit us again soon!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms with easy beach access.
Stayed 1 night in Apr 2024
Response from HotelMgmt on 22 Apr 2024
Richard, we're thrilled that our comfortable accommodations and fantastic setting surpassed your expectations! Thank you for rating us so highly. We'd love the chance to welcome you back soon!

6/10 Okay

Emily

Stayed 1 night in Apr 2024
Response from Hotelmgmt on 17 Apr 2024
Emily, we strive to offer all of our guests a top-notch experience and your rating does not reflect a typical stay with us. It is our hope you will visit us again so that we can win you over completely.

8/10 Good

Sven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, comfortable beds.
Stayed 1 night in Apr 2024
Response from HotelMgmt on 19 Apr 2024
We’re so glad you enjoyed a relaxing experience with us at the Best Western Plus Agate Beach Inn, Sven! Thank you for sharing your kind remarks and four-star score. Hopefully, your travels will bring you back soon!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotelmgmt on 16 Apr 2024
Thank you for the five-star rating, Sandra! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotelmgmt on 13 Apr 2024
Cristian, earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back.

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, with friendly helpful staff.
Stayed 1 night in Apr 2024
Response from Hotelmgmt on 16 Apr 2024
Margo, we're delighted that you had a relaxing stay with us! Thank you for the kind words. Our team will be excited to welcome you back soon!

6/10 Okay

Yukiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from HotelMgmt on 9 Apr 2024
Learning that your recent stay didn't entirely meet your expectations is disappointing to us. We're hopeful for the chance to demonstrate our best on your next visit.

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotelmgmt on 8 Apr 2024
Thank you for your five-stars, Rogelio. We look forward to your return and hope it's soon!

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location. Room was nicely appointed. Parking is easy. Staff was friendly and efficient. Found a disposable toothbrush in one of the beds unfortunately, otherwise I would have given 5 stars. Great location if you want to visit the beach.
Stayed 1 night in Mar 2024
Response from HotelMgmt on 10 Apr 2024
We are very proud to earn your terrific score and compliments, Christine. It was a pleasure hosting you and will gladly pass along your kind words to the team. Your feedback is greatly appreciated and we will enhance our attention to detail so your next trip is worthy of that fifth star. Thank you!

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ocean view with easy access to the beach
Stayed 3 nights in Apr 2024
Response from HotelMgmt on 10 Apr 2024
Our stunning view and convenient beach access steps from our doors are always a guest favorite here at Best Western Plus Agate Beach Inn. We are thrilled you could take advantage! We hope to welcome you back soon, Susan!

8/10 Good

Amanda

Stayed 1 night in Mar 2024
Response from HotelMgmt on 25 Apr 2024
It was a pleasure to serve as your home-away-from-home, and we thank you for your high marks. We would be delighted to welcome you back just as soon as you can, Amanda.

6/10 Okay

Ryan

Liked: Staff & service, property conditions & facilities
Very close to the beach (2 min walk). Beach itself is very nice. The hotel sits next to a large parking lot for the beach which attracts some unsavory characters. We saw at least 4 homeless looking weirdos wandering around the area during our stay.
Stayed 3 nights in Apr 2024
Response from Hotelmgmt on 7 Apr 2024
Ryan, thank you for staying with us and taking the time to share your thoughts. While we’re glad you enjoyed our proximity to the beach, we’re sorry for any discomfort you may have experienced in our surrounding area. Please know that Oregon beaches are public and managed by the state park division. We actively collaborate with them to address safety concerns. Should you encounter any issues during your stay, we encourage you to let the front desk know. Your input is important to us, and we hope to provide you with a more satisfying experience on your next visit.

10/10 Excellent

Mary, Springfield

Stayed 2 nights in Mar 2024
Response from Hotelmgmt on 3 Apr 2024
Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Mary.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. The property is a short walk to the beach. Clean rooms. Pillows on the bed were amazing. There is not a continental breakfast.
Stayed 2 nights in Mar 2024
Response from HotelMgmt on 3 Apr 2024
How wonderful to know that you enjoyed your stay with us, Jessica! Thank you for commenting on our incredible setting along the shore. We love knowing that you appreciated our spotless, comfortable accommodations and we hope you'll make plans to relax with us again soon at the Best Western Plus Agate Beach Inn!

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotelmgmt on 1 Apr 2024
We appreciate your high rating, Kirk. It was a pleasure serving you, and we hope to welcome you back soon!

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best sunsets
Stayed 1 night in Mar 2024
Response from HotelMgmt on 1 Apr 2024
Our sweeping coastal views do offer incredible sunsets, Travis! Thank you for your terrific review. We hope your travels bring you back soon to the Best Western Plus Agate Beach Inn!

8/10 Good

Alexandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a mid-price hotel/resort directly across the street from beach. Clean, comfortable, updated indoors (exterior could use a bit). Very good spacious indoor pool area with windows to beach for the kids which was our main purpose for the stay. Hot tub that kids are allowed in also. Dinner at Sea Glass Bistro on the patio with on-table fire pit and beach view was a highlight! Also there’s an outdoor firepit with adirondacks you could have a drink at. Espresso machine in lobby, candy, snacks and wine available for purchase at the mini market in lobby. Fitness center is small. Lots of free kids and HBO movie channels. Would stay again!
Stayed 1 night in Mar 2024
Response from HotelMgmt on 1 Apr 2024
Alexandra, it's terrific to learn that your stay with us was everything you hoped for and more! Thank you for commenting on our wonderful amenities, excellent on-site dining, and ideal location. We love seeing families make lasting memories at the Best Western Plus Agate Beach Inn. It will be our pleasure to serve you again soon!

10/10 Excellent

Lixia, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy acess and convenience
Stayed 1 night in Mar 2024
Response from HotelMgmt on 29 Mar 2024
We're thrilled that our terrific location surpassed your expectations, Lixia! Thank you for giving us your top score. We hope you'll return soon to the Best Western Plus Agate Beach Inn!

10/10 Excellent

Mark, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great one night stay and will absolutely be back!
Stayed 1 night in Mar 2024
Response from HotelMgmt on 29 Mar 2024
How exciting, Mark, to hear that your stay surpassed your expectations! Thank you for sharing your wonderful review of the Best Western Plus Agate Beach Inn. We can't wait to welcome you back for more memorable moments!

8/10 Good

Marla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked having upper parking with sky bridge. Wonderful views. Make sure you get a beach view room. It is worth the upgrade!!!
Stayed 4 nights in Mar 2024
Response from HotelMgmt on 29 Mar 2024
We're so glad our breathtaking sightlines left such a lasting impression, Marla! Thank you for your kind remarks and high rating. It would be our pleasure to welcome you back soon to the Best Western Plus Agate Beach Inn!

10/10 Excellent

Cortnie

Travelled with family and small children
Great stay
Stayed 1 night in Mar 2024
Response from HotelMgmt on 29 Mar 2024
We love hearing from happy guests, Cortnie! Thank you for choosing the Best Western Plus Agate Beach Inn for your recent getaway. Our team would love to welcome you back soon!

10/10 Excellent

Leslee

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very nice people.
Stayed 1 night in Mar 2024
Response from HotelMgmt on 25 Mar 2024
Leslee, our team will be elated by your feedback! Thank you for noticing our commitment to excellent service and exceptional cleanliness at the Best Western Plus Agate Beach Inn. We appreciate your top rating, and we hope your adventures bring you back soon!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.
Stayed 1 night in Mar 2024
Response from HotelMgmt on 25 Mar 2024
Our team at the Best Western Plus Agate Beach Inn loves finding ways to surpass expectations, Tim! Thanks so much for your kind remarks. Please think of us when making future travel plans!

10/10 Excellent

Janir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotelmgmt on 18 Mar 2024
Thank you for your five-star rating, Janir! We hope to be your preferred property whenever your travels bring you to the area!

10/10 Excellent

Robert, Corvallis

Travelled with partner
Liked: Amenities
Very nice view of the ocean (with ocean view room)!
Stayed 1 night in Mar 2024
Response from HotelMgmt on 18 Mar 2024
We're so glad our breathtaking setting impressed you, Robert! Thanks so much for sharing your top score and kind remarks. Please think of us at the Best Western Plus Agate Beach Inn when planning your next getaway!

2/10 Terrible

Flavio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I originally booked a ocean view not a forest view with my room I followed in checked in you got booked in pretty quick cuz there's a few people in line The gentleman from me checked in and lady conveniently gave him my ocean view and gave me the forest room when I got there I turned around went back to the lobby and asked the lady if there was some kind of mistake and she said she was sorry and that I had canceled my reservation and rebook it and go through Expedia to do that and there was nothing she could do about it and I would have to wait. Clearly didn't want to deal with me or if my request even though when I booked it I specifically asked for Ocean view that's why I paid the money instead of getting a cheaper room closer to where I need to be I didn't understand that and I let it be because I just want to go to bed I was tired after working a 16-hour shift and I just wanted to go to bed
Stayed 1 night in Mar 2024
Response from HotelMgmt on 8 Mar 2024
We are truly sorry to hear about the frustration and inconvenience you experienced during check-in. We understand your frustration with not receiving the room you anticipated. Unfortunately, when reservations are not made with us we are not aware of those details prior to guest arrival. Therefore, room types are based on availability at check-in. We hope this clarifies what happened. We would love to help you plan any future visits so that your experience is seamless from beginning to end.

10/10 Excellent

Ashley Nicole

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Not the best parking situation, we did find an inhaler and pill under our bed but other than that the room was very clean and nice and the staff was amazing. We would stay again.
Stayed 1 night in Mar 2024
Response from HotelMgmt on 5 Mar 2024
Earning your top rating made our day, Ashley! Thank you for sharing your feedback. Our housekeeping team will use your comments to ensure all our spaces are prepared to reflect our high standards. We look forward to welcoming you back soon to the Best Western Plus Agate Beach Inn!

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from HotelMgmt on 1 Mar 2024
Dustin, we are delighted we made such a great impression on you! Thank you, please visit again soon.

10/10 Excellent

Fere Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We requested an ocean view room and they did give us a wonderful one. It definitely made our stay more special. The hotel restaurant and the lounge both have beautiful views of the ocean as well and the beach access is about 5 mins away. There's nothing more we could ask for.
Stayed 2 nights in Feb 2024
Response from HotelMgmt on 26 Feb 2024
At the Best Western Plus Agate Beach Inn, we're known for surpassing expectations, and it was a delight to serve you! Thank you for sharing your fantastic feedback about our breathtaking setting and unforgettable views. Your top score made our day, and we hope it won't be long before we're welcoming you back for another memorable getaway!

6/10 Okay

Mel

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from HotelMgmt on 23 Feb 2024
Mel, thank you for allowing us to welcome you, however, we are disheartened that your stay did not meet our standard. We would be grateful for another chance to impress you in the future.

10/10 Excellent

David R Della

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from HotelMgmt on 23 Feb 2024
David, it was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

10/10 Excellent

Lucy

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always excellent Love the pool
Stayed 1 night in Feb 2024

8/10 Good

Callie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from HotelMgmt on 23 Feb 2024
We appreciate you choosing to stay with us and we are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans, Callie.

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and comfy rooms.
Stayed 1 night in Feb 2024
Response from HotelMgmt on 21 Feb 2024
We’re so glad you were able to stretch out and enjoy our relaxing accommodations, Gabriela! Thank you for your fantastic review and top score for the Best Western Plus Agate Beach Inn. Please visit us again soon!

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from HotelMgmt on 16 Feb 2024
Thank you for your wonderful rating. We cannot wait to welcome you back to our hotel, Jacqueline.

4/10 Poor

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is the first negative review I have ever written, but I was so disappointed I had to write one. The hotel was nice, clean and the staff was friendly when we checked in. The issue was the barking dogs in the room next to us and on the second night of our stay the people partying in the room next to us all night. We called the front desk 3 different times, but no one ever answered. We ended up leaving early our last day after getting zero sleep. We were looking forward to visiting this hotel again, but not sure we will at this point.
Stayed 2 nights in Feb 2024
Response from Hotelmgmt on 16 Feb 2024
Jason, we are deeply disappointed to hear about your experience, and we apologize for your frustration. Our goal is to offer our visitors a peaceful, pleasant experience and we regret that a concern with noise affected your visit. Our team will discuss your feedback to see how we can better enforce our policies to ensure a relaxing environment for our guests. Thank you for your feedback, and we hope you'll allow us a second chance to change your impression of us.

8/10 Good

Stefany

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Snub at the onsite restaurant
We went to the restaurant in the hotel to eat breakfast. We waited by the wait here for 20 minutes. Employees kept walking by us but no one said a word to us. Finally we decided to go somewhere else. It felt terrible to be ignored
Stayed 1 night in Feb 2024
Response from HotelMgmt on 9 Feb 2024
Stefany, we are deeply apologetic about your experience, as this is certainly not the warm, welcoming hospitality for which we're known. Our team will be using your feedback to see where retraining is needed to ensure excellence going forward. We hope you'll consider giving us a second chance to change your impression of us.

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Hotelmgmt on 5 Feb 2024
There is nothing better than earning a perfect score from a valued guest! Thank you, Samantha, and we hope to see you again soon.

10/10 Excellent

Barry

Travelled with family
We’ve talked about staying here for years and we finally had the opportunity. It was worth the wait. Very comfortable and accommodating.
Stayed 2 nights in Feb 2024
Response from HotelMgmt on 7 Feb 2024
Barry, we're so glad you had the opportunity to fulfill your wishes of staying at the Best Western Plus Agate Beach Inn! We enjoyed hosting you, and it's wonderful to know that our relaxing property and welcoming hospitality were everything you hoped for and more. Thank you for your top score, and we hope you'll make plans to return soon!

8/10 Good

Kristy

Travelled with family, Business traveller
Some rooms are super nice, others are just not. This year our room was dirty, and by the pool so super loud with the traffic in and out of the pool door. Also there was a party going on and heard beats pounding into the evening.
Stayed 1 night in Feb 2024
Response from Hotelmgmt on 7 Feb 2024
While we always hope to provide all of our visitors with exceptional hospitality, Kristy, we take special pride in caring for our regular guests and we're deeply disappointed to learn that your recent experience fell short of what you've come to expect from us. Had our team been made aware of your concerns, we would have made every effort to resolve these issues or provide accommodations that better met your needs. Your comments will be used to see where extra attention may be needed, and we look forward to another opportunity to restore your trust in us.