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Reviews of Bellevue Manor

3 out of 5
Bellevue Manor
10 Bellevue Avenue, Newport, RI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 155 out of 242 reviews" "
Rating 8 - Good. 61 out of 242 reviews" "
Rating 6 - Okay. 17 out of 242 reviews" "
Rating 4 - Poor. 3 out of 242 reviews" "
Rating 2 - Terrible. 6 out of 242 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Amenities, property conditions & facilities
Beautiful room, close to downtown. Fantastic breakfast
Stayed 2 nights in May 2024
Response from Bellevue Manor Staff on 7 May 2024
Thank you for your review. We are thrilled to hear that you had a great time and enjoyed our breakfast. We hope that you will visit us again.

8/10 Good

Robert

Stayed 2 nights in Mar 2024
Response from Bellevue Manor Staff on 14 Apr 2024
Thank you for your rating!! We hope you will visit us again.

8/10 Good

Patricia

Stayed 1 night in Jan 2024
Response from Bellevue Manor Staff on 22 Jan 2024
Thank you for rating us.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023
Response from Bellevue Manor Staff on 22 Jan 2024
Thank you for rating us!

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Bellevue Manor Staff on 22 Jan 2024
Thank you for your rating.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay as it was conveniently located to restaurants, shopping, etc. It was very clean and comfortable. The breakfast was very delicious, and the staff was very friendly.
Stayed 2 nights in Dec 2023
Response from Bellevue Manor Staff on 22 Jan 2024
Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay. We hope to see you again.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, shower door didn’t close all the way.
Stayed 1 night in Dec 2023
Response from Bellevue Manor Staff on 5 Dec 2023
Thank you for your review. We are happy to know that you had a nice stay. We are sorry about the shower door. Maintenance will be checking on this.

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was excellent. Our Host walked us to our room. The mini split unit was not working properly so he quickly moved us to another room. Much appreciated. Extremely respectful and nice as he helped us to our new room. Breakfast was excellent. The highlight of our stay was visiting with the manager that served us breakfast. She was so delightful and pleasant. Great time!!!
Stayed 1 night in Nov 2023
Response from Bellevue Manor Staff on 5 Dec 2023
Thank you for your candid review. We are thrilled to hear that you had an excellent stay. It was a pleasure hosting you.

10/10 Excellent

Dona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Stayed 2 nights in Nov 2023
Response from Bellevue Manor Staff on 7 Nov 2023
We are happy to hear that you had a wonderful stay. We hope you will visit us again.

2/10 Terrible

Brian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dingy, unkept, mildew odor room was in the basement and was essentially part of the dining room that served breakfasts to the guests. So early morning activity outside our bedroom door as well as 20 guests talking and eating each morning. First day as I checked-in and I immediately called to ask about changing rooms. I was told they were sold out for the night, but several rooms were available for the next night and to simply call in the morning and they could change. When I called the next day I was told sorry but although there were open rooms, they booked them already. AWFUL ROOM, AWFUL NON-CUSTOMER SERVICE, AWFUL EXPERIENCE.
Stayed 2 nights in Oct 2023
Response from Bellevue Manor Staff on 10 Oct 2023
Thank you for your review. We are sorry that you did not enjoy your stay. The room you reserved was a basement room. The day you checked in, we were sold out so we could not move your room. We did have a couple of rooms available Sunday morning. When you called at 1 p.m., those rooms were no longer available as people reserved the remainder of the rooms earlier in the day. We do apologize for us not being able to move your room.

10/10 Excellent

Timothy David

Liked: Cleanliness, staff & service, property conditions & facilities
Great room homey and quiet grateful
Stayed 2 nights in Oct 2023
Response from Bellevue Manor Staff on 11 Oct 2023
We are glad you enjoyed your stay. We hope to see you again.

8/10 Good

Monica

Stayed 2 nights in Oct 2023
Response from Bellevue Manor Staff on 8 Oct 2023
Thank you for your rating!

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was comfortable and clean. Parking was convenient, and the area around the hotel is walkable and safe. We would definitely stay here again on a future trip to Newport.
Stayed 2 nights in Sep 2023
Response from Bellevue Manor Staff on 21 Sept 2023
Thank you for your review. We look forward to your return.

10/10 Excellent

phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Bellevue Manor Staff on 19 Sept 2023
It was a pleasure hosting you. We hope to see you again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here.
I’ve stayed in many hotels around the world, and have never quite had an experience like this one. The check-in was very strange and the person assisting us eventually got us to our room… upon opening the door for us and letting me INTO THE ROOM we all realized someone else was clearly already staying in there, and thank goodness they weren’t there to be walked in on. After that he scrambled very awkwardly and left us in the hallway and ran back to a different building to check keys. The safety was absolutely nonexistent and we felt super uncomfortable with the situation. Then he returned, very awkward and scrambling stating that he had a new room for us that he “didn’t think anyone would be in”. He first looked through the window to the room and then muttered that he was pretty sure no one was in there, before opening the door for us. No one was in there but the room itself wasn’t what we paid for but the whole exchange was so uncomfortable, and Newport mostly sold out, we just dropped our bags in. The room was absolutely gross. They didn’t clean out the fridge and the shower had only one door and the towels and bed sheets all seemed unclean. Without much of a choice we stayed the night but left early in the morning. The check-in, disregard for safety, awkward customer service, and cleanliness were over the top. Wouldn’t recommend this hotel to anyone.
Stayed 1 night in Sep 2023
Response from Bellevue Manor Staff on 19 Sept 2023
Thank you for your review. We are terribly sorry for the issues you encountered. Your comments will be reviewed with the entire staff to ensure this does not happen again.

10/10 Excellent

Diane, Holyoke

Liked: Staff & service, property conditions & facilities
Love this place very charming!!
Stayed 1 night in Sep 2023
Response from Bellevue Manor Staff on 19 Sept 2023
We hope you return. Thank you for your review.

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
The staff was very helpful and the room was mostly comfortable. Unfortunately the towels and pillows were very poor quality, the tub didn't drain, and there was a water leak from the ceiling. The location is very convenient and quiet.
Stayed 1 night in Sep 2023
Response from Bellevue Manor Staff on 19 Sept 2023
Thank you for your review. We are sorry for the issues you encountered. We will be correcting all issues mentioned.

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, staff & service
Would have been nice to have a staff member at location to oversee small things like breakfast and water in the lobby Keurig. Otherwise everyone was pleasant and helpful when contacted.
Stayed 2 nights in Sep 2023
Response from Bellevue Manor Staff on 14 Sept 2023
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Marianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Bellevue Manor Staff on 14 Sept 2023
Thank you for rating us a 10!

8/10 Good

Ruth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Bellevue Manor Staff on 10 Sept 2023
Thank you for your rating.

6/10 Okay

Lawrence

Liked: Cleanliness
Disliked: Property conditions & facilities
Just OK
Had difficulty checking in. Room very small and poorly lit. One staff member (young man) very helpful,
Stayed 2 nights in Sep 2023
Response from Bellevue Manor Staff on 9 Sept 2023
Thank you for your feedback.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice. The breakfast was delicious and the staff were very pleasant and hard working.
Stayed 2 nights in Aug 2023
Response from Bellevue Manor Staff on 30 Aug 2023
Thank you for your review. We are pleased to know that you had a nice stay. We hope to see you again.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Bellevue Manor Staff on 28 Aug 2023
Thank you for rating us 10!

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Breakfast was just so so.. Asked 3 separate days to have our hand soap and shower gel refilled because it was empty, and it never happened.
Stayed 4 nights in Aug 2023
Response from Bellevue Manor Staff on 28 Aug 2023
Thank you for your review.

6/10 Okay

daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Beware
*Beware if booking through Hotes.Com or Expedia third party* and not directly through the actual hotel. We paid fully and in advance for the King Suite and arrived mid afternoon, and the front desk clerk said sorry that room is booked, but we've a different Queen room for you. Bait and Switch when not booking directly with the hotel. I complained and they gave me a small King room at a different facility, and the toilet wouldn't flush until you manually worked the flush tank. The last day they made good and gave me the room I'd paid for. It was gorgeous, which hurt me even more. I bought that room and they gave it to someone else for two-thirds of my stay.
Stayed 3 nights in Jul 2023
Response from Bellevue Manor Staff on 10 Aug 2023
We are terribly sorry that you did not get the room type you booked. We also apologize for the toilet not working. We did send maintenance up to the room and it was fixed shortly after it was reported. We hope that you will give us another chance to provide you with a superior service.

6/10 Okay

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Great breakfast. Check was easy, but room was not ready until 30 minutes after check in time.
Stayed 4 nights in Jul 2023
Response from Bellevue House Inn Staff on 1 Aug 2023
Thank you for your review.

8/10 Good

Ellen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very pricey but I suppose that's the area. Breakfast was ok.
Stayed 1 night in Jul 2023
Response from Bellevue Manor Staff on 1 Aug 2023
Thank you for your review,

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely fabulous. Great staff. Great big room. Easy parking. Walk to everything Newport has to offer. Cold AV unit. Great shower. Phenomenal breakfast. Will be back. You're nuts if you dont stay here.
Stayed 3 nights in Jul 2023
Response from Bellevue Manor Staff on 1 Aug 2023
Thank you for your kind words. We hope to see you again.

10/10 Excellent

Diane, Holyoke

Travelled with partner
Liked: Amenities
Love this place very clean and convenient location
Stayed 1 night in Jul 2023
Response from Bellevue Manor Staff on 27 Jul 2023
Thank you for your review. We hope you will visit us again.

6/10 Okay

Ryan

Travelled with partner
Disliked: Property conditions & facilities
The Inn is cute. There is nothing incredibly special about it. The bath products provided were nice. Bed was comfortable.
Stayed 2 nights in Jul 2023
Response from Bellevue Manor Staff on 26 Jul 2023
Thank you for your review

8/10 Good

Walter

Stayed 2 nights in Jul 2023
Response from Bellevue Manor Staff on 27 Jul 2023
Thank you for your rating.

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, staff & service
The Bellevue Manor is very well located. The breakfasts were good and the lady who prepared breakfast delightful. The staff wasn't particularly responsive to small issues that arose (e.g., lack of supplies at the coffee/tea bar).
Stayed 7 nights in Jul 2023
Response from Bellevue Manor Staff on 26 Jul 2023
Thank you for your review. We do apologize for the staff not being particularly responsive. We hope that you will give another try.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Bellevue Manor Staff on 26 Jul 2023
Thank you for rating us a 5!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Bellevue Manor Staff on 11 Jul 2023
Thank you for rating us a 10!

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stress Relief Getaway
Overall experience was wonderful! Continental breakfast was very good -- variety of breakfast to choose from! Nice patio to enjoy breakfast on a nice day! Within walking distance to shopping district! Went mid-week so was not very crowded in the area! Would choose again!
Stayed 2 nights in Jun 2023
Response from Bellevue House Inn Staff on 6 Jul 2023
We are happy to know that you had a wonderful experience. We hope that you will visit us again.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023
Response from Bellevue Manor Staff on 29 Jun 2023
Thank you for rating us a 10!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Bellevue Manor Staff on 29 Jun 2023
Thank you for rating us a 10!

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was green, except for the fact, was very hot air conditioner didn’t work. Had to leave the door wide open to get sleep.
Stayed 1 night in Jun 2023
Response from Bellevue Manor Staff on 29 Jun 2023
Thank you for your feedback.

8/10 Good

Deborah

Stayed 1 night in Jun 2023
Response from Bellevue Manor Staff on 29 Jun 2023
Thank you for your rating.

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and very convenient location.
Stayed 4 nights in Jun 2023
Response from Bellevue Manor Staff on 23 Jun 2023
Thank you for your review. We hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Weekend Celebration!
Our stay was wonderful! The staff were friendly and the rooms were very clean. Breakfast was very good! I love the fact that I could walk out of my room and grab a coffee in the am. We really enjoyed our stay and will return again to the Manor.
Stayed 2 nights in Jun 2023
Response from Bellevue Manor Staff on 23 Jun 2023
We are pleased to know that you had a great time. We hope you will visit us again.

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My friends who were also staying there also had a big beautiful room and i paid the same price for a room on the floor first floor across from the coffee station that was half the size and very noisy when people were getting coffee and drinks first thing in the morning
Stayed 3 nights in Jun 2023
Response from Bellevue Manor Staff on 23 Jun 2023
Thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Bellevue Manor Staff on 23 Jun 2023
Thank you for rating us a 10!

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with my stay
I was a little hesitant because Ive never done a B&B before however, it was a last minute trip on holiday weekend and I grabbed the last room available. Very happy. We had a great time and when I told them it was a little chilly in the room they ran over immediately to make sure the heat was working properly. I would definitely stay again.
Stayed 2 nights in May 2023
Response from Bellevue Manor Staff on 23 Jun 2023
It was a pleasure hosting you. We hope to see you again.

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely 3 night stay at the Manor. Great breakfast included. If you don't like climbing narrow stairs, be sure to request a room on the first floor. Old building and the stairs are steep and many of them. There is no one available in this building to address any questions you might have. The office is two buildings down but walkable. Overall, this is a place that I would go back to.
Stayed 3 nights in May 2023
Response from Bellevue Manor Staff on 23 Jun 2023
Thank you for your feedback.

2/10 Terrible

Frank

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service
It was filthy. I also told the manager on the first date that I might have to cut my stay short because of a family emergency back home. He assured me that it would be all right and would not cost me the full price as long as it was all right with Expedia, through whom I booked. It was ok with them but then the Bellvue Manor would not refund any of my money, charging me despite the fact the room was vacant. The hotel lies to me and I’m out over one thousand dollars.
Stayed 5 nights in May 2023
Response from Bellevue Manor Staff on 23 Jun 2023
Thank you for your feedback.

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent B&B in a beautiful location.
We booked this B&B for my son who had just graduated US Navy OCS. It was fantastic. Check-in was super easy. The room had a private entry of its own. The room was clean, historic and cozy. The included breakfast was awesome -- my wife and I enjoyed the breakfast since my son missed it due to an early AM flight.
View of Bellevue Manor from across the street.
Stayed 1 night in Apr 2023
Response from Bellevue Manor Staff on 23 Jun 2023
Thank you for taking the time to write a review. We hope you will visit us again.

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Small but clean and quaint a short walk from the main drag. I enjoyed my experience.
Stayed 1 night in Apr 2023
Response from Bellevue Manor Staff on 23 Jun 2023
Thank you for your review!

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming place , we enjoy our stay
Stayed 1 night in Apr 2023
Response from Bellevue Manor Staff on 23 Jun 2023
We are happy to know that you enjoyed your stay. It was a pleasure hosting you.

10/10 Excellent

JENNIFER

Travelled with family
Liked: Staff & service, property conditions & facilities
The location is great, free breakfast is great. The two bedroom suite was lovely but it’s a 3rd floor walk up- no elevator-could have been disastrous depending on who was coming in the trip. Staff was very friendly. Cleaning was not thorough. I think when real problems occur- management should make some sort of gesture.
Stayed 2 nights in Apr 2023
Response from Bellevue Manor Staff on 23 Jun 2023
Thank you for your feedback.