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Reviews of Lido House, Autograph Collection

4.5 out of 5
Lido House, Autograph Collection
3300 Newport Boulevard, Newport Beach, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 216 out of 313 reviews" "
Rating 8 - Good. 47 out of 313 reviews" "
Rating 6 - Okay. 27 out of 313 reviews" "
Rating 4 - Poor. 10 out of 313 reviews" "
Rating 2 - Terrible. 13 out of 313 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Del, Rapid city

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We completely enjoyed our stay. Next time we would request a pool view room. Otherwise it was all good.
Stayed 5 nights in Apr 2024
Response from Isamar Amaya on 22 Apr 2024
Good afternoon! Thank you for your recent stay at the Lido House Hotel, we are delighted to see you in the near future and we are thrilled to welcome you back soon.Thank you for your loyalty!

10/10 Excellent

karla

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Apr 2024
Response from Isamar Amaya on 22 Apr 2024
Hello Karla, I am genuinely delighted you had a wonderful stay and our Coastal Curators were able to provide an excellent stay for you. We are excited to have you return in the near future!In kind regards.

10/10 Excellent

Nathalie H

Stayed 1 night in Apr 2024
Response from Isamar Amaya - Executive Assistant on 29 Apr 2024
Hello Natalie H. Thank you for your response, we are delighted you enjoyed your stay and we anticipate your arrival in the near future. Should you have any questions or concerns please don't hesitate reaching out to us directly.

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness
We were hoping this hotel room was nicer especially for the price. The property and restaurant were nice but I was underwhelmed with the room. It was an average room with repairs need and basic necessities were cheap; bed, pillows, towel, toilet paper, etc. Disappointing quality but good location.
Stayed 1 night in Mar 2024
Response from Isamar Amaya - Executive Assistant on 22 Apr 2024
Hello Jessica, We would like to sincerely apologize for the inconvenience caused to you during your stay at Lido House. We always strive to provide an enjoyable and relaxing guest experience and it seems we missed that mark this time. I have shared your insight with our leadership, and once again, I would love to apologize on behalf your experience. My hope is the next time you are in the area you would give us another chance to provide the best experience we strive to deliver. In kind regards.

8/10 Good

Susanne

Stayed 1 night in Mar 2024
Response from Isamar Amaya - Executive Assistant on 23 Apr 2024
Hello Susanne, Thank you for your feedback. Here at Lido House, we genuinely appreciate hearing about your experience. We wish you a lovely week and a return in the near future!In kind regards,

8/10 Good

Susanne

Stayed 1 night in Jan 2024

10/10 Excellent

Aimee

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023

10/10 Excellent

patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Great hotel. Great location.
Stayed 1 night in Dec 2023

10/10 Excellent

Cathy

Stayed 1 night in Dec 2023

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think they should gave grab bars in the shower.
Stayed 4 nights in Nov 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved going to the Crew each morning
Stayed 3 nights in Nov 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Serge, Pfeffingen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just classy 😎
Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best hotels we have stayed in. The staff are amazing! Location is fantastic
Stayed 2 nights in Oct 2023

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel captures the ambiance of the sailing theme with a modern flair
Stayed 4 nights in Oct 2023

10/10 Excellent

Kara

Stayed 1 night in Oct 2023

8/10 Good

shirlee

Stayed 2 nights in Oct 2023

10/10 Excellent

Gabriel

Stayed 2 nights in Oct 2023

10/10 Excellent

Jessenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

WONG YING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Charming and great staff
Stayed 1 night in Sep 2023

6/10 Okay

Bryan

Liked: Cleanliness, staff & service
Lido House is a nice property but very overpriced in my opinion. $55 daily parking plus $35 “destination fee” conveniently hidden on reservations until you check out! Skip the Mayor Table and find better local restaurants unless you don’t mind paying $20 for a glass of wine or $26 for a burger!

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room overlooked dumpster area and was awakened every morning around 7am to trash pick up. So disappointing. Shower had tub with shower curtain with low pressure from shower head and hard faucet to turn on and off. I have stayed here several times and never had a room like this. Other rooms are much better.
Stayed 3 nights in Jul 2023

10/10 Excellent

jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room’s AC was not working properly for the entire stay, however the front staff was responsive in working to resolve it with the hotel engineer and performed an override type of modification which somewhat helped. Otherwise, we have stayed here multiple times and have always found it to be a wonderful experience.
Stayed 2 nights in Jul 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location
Stayed 3 nights in Jul 2023

10/10 Excellent

Jamie de

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Hend

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

Ghazaleh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2023

10/10 Excellent

Angineh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay can’t wait to go back
Stayed 1 night in May 2023

10/10 Excellent

Dusty J

Stayed 3 nights in Apr 2023

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel goes for a beach vibe and almost pulls it off. The location is just weird it's neither on the beach or with a view. Rooms were not clean and very noisy (either street or elevator perpetual dinging) $49 a night parking and $30 resort fee is just fleecing the customer. Staff were very friendly and attentive though so can't fault that.
Stayed 4 nights in Apr 2023

8/10 Good

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property with top notch staff. On-site food is mediocre but many great food options nearby. Spa was amazing! Thank you!!
Stayed 4 nights in Mar 2023

10/10 Excellent

Navjot

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, great location, staff attentiveness.
Stayed 4 nights in Feb 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2023

10/10 Excellent

Bonnie

Stayed 1 night in Jan 2023

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Susan

Stayed 2 nights in Jan 2023

10/10 Excellent

Cynthia

10/10 Excellent

KI, FULLERTON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, the staff at front desk are polite and welcoming. We stayed in one of the cottages which was lovely. For families - bring a sound machine because windows are very thin which brings in all of the sound from the bars and parties outside.
Stayed 1 night in Dec 2022

2/10 Terrible

Patrice

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2022

10/10 Excellent

Sock San

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a corner cottage and it was an amazing property. However, it was next to the loading area so every morning (6-7.30 am), there were trucks parking/leaving next to the cottage - loading/unloading goods. It was a disappointment with the noise especially it was next to the kids' our rooms and we were woken up by the trucks every morning.

10/10 Excellent

GARETH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff, rooms clean and good condition.
Stayed 2 nights in Nov 2022

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Please get water stations and stop the single use plastic in amenities!!
Stayed 1 night in Oct 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The staff was excellent. The couldn't have been more friendly, especially the Valet guys. Very accommodating and king. Gorgeous hotel and very comfortable.
Stayed 3 nights in Oct 2022