Rooftop terrace

Reviews of The MC, Autograph Collection

4 out of 5
The MC, Autograph Collection
690 Bloomfield Ave, Montclair, NJ

Reviews

8.6

Excellent

Rating 10 - Excellent. 235 out of 377 reviews" "
Rating 8 - Good. 73 out of 377 reviews" "
Rating 6 - Okay. 31 out of 377 reviews" "
Rating 4 - Poor. 19 out of 377 reviews" "
Rating 2 - Terrible. 19 out of 377 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Stayed 1 night in May 2024

10/10 Excellent

Ezequiel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great and very professional
Stayed 2 nights in Mar 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. The hotel screams luxury. I would definitely stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Cheryl, Livingston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are nicely decorated. Staff is very friendly.
Stayed 1 night in May 2024

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is absolutely fantastic!
Stayed 3 nights in May 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and the hotel was very clean!
Stayed 1 night in Apr 2024

10/10 Excellent

Sandro

Stayed 2 nights in Feb 2024

10/10 Excellent

Shakira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Apr 2024
Response from Ioana S. on 18 Apr 2024
Thank you for your feedback and we are happy you visited the MC Hotel. See you next time.

10/10 Excellent

Ronnell, Lyndhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ioana S. on 18 Apr 2024
We are glad you enjoyed your stay with us. Looking forward to welcoming you back soon.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a quick overnight for a show at the Wellmont Theater. Easy parking and a short walk to the theater and restaurants.
Stayed 1 night in Mar 2024
Response from Ioana S. on 2 Apr 2024
We are glad you chose to stay at The MC Hotel when visiting Montclair. We hope to see you again in the near future.

8/10 Good

Anthony

Stayed 2 nights in Mar 2024
Response from Ioana S. on 18 Apr 2024
Thank you for choosing the MC Hotel when visiting Montclair.

2/10 Terrible

Mustafaa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Facilities were clean & valet was clutch. We were unfortunately woken up THREE times throughout the night from fire alarms & had to be evacuated to the lobby. That wasn’t fun at all.
Stayed 1 night in Mar 2024
Response from Ioana S. on 2 Apr 2024
Thank you for visiting us at The MC Hotel. We always hope that during their travels, all our guests experience a relaxing and peaceful stay. As we realize this was not your experience during your stay and we apologize for this, we would like to assure you that we have closely looked at, evaluated, and addressed the fire alarm situation. We hope you give us another chance and you visit us again in the future.

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All some location great staff, housekeeping need some improvements. Yet I will be booking an another trip with in the next couple of months.
Stayed 3 nights in Mar 2024
Response from Ioana S. on 14 Mar 2024
Great to see you enjoyed your stay at the MC Hotel and thank you for letting us know about the cleanliness deficiencies in your room. We hope to see you soon.

10/10 Excellent

Natasha, Clinton

Stayed 1 night in Feb 2024
Response from Ioana S. on 2 Apr 2024
Thank you for choosing the MC Hotel while visiting Montclair. We are glad you enjoyed your stay and we hope we have an opportunity to welcome you again.

6/10 Okay

wynne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is beautiful rooms are clean. Restaurant food and service are both terrible.
Stayed 1 night in Feb 2024
Response from Ioana S. on 19 Feb 2024
Thank you for staying with us and we appreciate the feedback. We are so sorry to hear that you did not enjoy our restaurant. We hope you give us another chance in the future.

8/10 Good

dean

Business traveller
Liked: Property conditions & facilities
Rooms were great
Stayed 2 nights in Feb 2024
Response from Ioana S. on 13 Feb 2024
We are happy to see you enjoyed the rooms at the MC Hotel. We hope to welcome you back soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disappointing- will not return
good location. Housekeeping has no idea what they are doing. One day they left us only decaf coffee capsules in the room and forgot to replace the cup. No place to hang towels in bathroom. Bathroom dark. Uncomfortable lumpy pillows.
Stayed 3 nights in Feb 2024
Response from Ioana S. on 13 Feb 2024
Thank you for the feedback and we apologize that we did not meet your expectations. Rest assured we are addressing the deficiencies you are mentioning to prevent them from happening in the future. We hope you give us another opportunity.

6/10 Okay

Nicollette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was underwhelming.
Stayed 1 night in Jan 2024
Response from Ioana S. on 1 Feb 2024
We are sorry that we did not exceed your expectations. Feel free to connect with is so we can make it right the next time you visit us.

10/10 Excellent

CLAUDINE, Concord

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were super clean. We are locals so we knew what to expect as far as parking etc. We went to the roof top bar and it was definitely a vibe. I just wish they had more food options. Everyone was friendly. The hotel is a bit pricey but we really enjoyed our stay and can’t wait to go back in the spring/summer.
Stayed 1 night in Jan 2024
Response from Ioana S. on 1 Feb 2024
Thank you for visiting us! We are glad that you enjoyed your stay and that you were able to visit ALTO Rooftop. We hope to welcome you back soon.

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. The room was immaculately clean. Near a grocery store, convenience shops, lovely restaurants, theater. Perfect to stay in walking distance of a lot. Train station on walnut street is very close to hop on and head to penn station in NYC. It was perfect.
Stayed 2 nights in Jan 2024
Response from Ioana S. on 22 Jan 2024
Thank you very much for sharing your experience with us. We are happy to see that you have enjoyed not only The MC Hotel but also the local area. Visit us again.

10/10 Excellent

Antoine

Stayed 4 nights in Dec 2023
Response from Ioana S. on 25 Jan 2024
We are glad we have met your expectations during your visit. Thank you for sharing and we hope we have an opportunity to welcome you back to the MC Hotel in the near future.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ioana S. on 8 Jan 2024
Thank you for the 5-star review, Emma. We appreciate it and we hope to see you again.

8/10 Good

Holly

Stayed 2 nights in Dec 2023
Response from Ioana S. on 2 Jan 2024
Thank you for staying with us at the MC Hotel. We hope you visit us again.

8/10 Good

Stacey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to the MC as a long time resident to support the establishment and set up a few meetings etc. When I went in I presented my I'd and my card. The first time they scanned my card they said it was declined which I knew was impossible. I checked my app it showed the deduction in complete detail. They then told me " We have the customer call the bank for a verification code" I was puzzled but I complied I called my banker and she was confused as well. Eventually it was cleared up only after the front desk charged my card five times. I was also told there was a pin pad that always gave that kind of trouble. Smh. Disappointed in how I was treated but not surprised unfortunately.
Stayed 1 night in Dec 2023
Response from Ioana S. on 2 Jan 2024
Thank you for staying and for sharing your feedback. We are so sorry that you experienced this inconvenience upon arrival. If anything is pending and any additional assistance is needed please do not hesitate to contact us directly at the hotel. We will be happy to assist.

8/10 Good

Nurys, CHICAGO

Stayed 1 night in Dec 2023
Response from IoanaS. on 2 Jan 2024
Thank you for sharing your feedback and for choosing the MC Hotel when visiting Montclair. Hope to see you return soon.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to use as a home base for nearby holiday party. Nice bar, good breakfast, well appointed room and short Uber to destination and back.
Stayed 1 night in Dec 2023
Response from Ioana S. on 2 Jan 2024
We are glad you enjoyed your visit and you tried our amenities and services. We hope you visit us again soon.

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ioana S. on 13 Nov 2023
Thank you for your feedback, we hope you visit us again

6/10 Okay

Carol, Somerset

Stayed 1 night in Nov 2023
Response from Ioana S. on 6 Nov 2023
We are sorry to see that your stay was not satisfactory and we are happy to hear more feedback about your visit. We hope to see you again.

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
need better cleanliness in the room
Stayed 1 night in Oct 2023
Response from Ioana S. on 6 Nov 2023
Thank you for bringing the cleanliness of your room to our attention. We appreciate the feedback and we are happy to see you enjoyed your stay overall.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ioana S. on 25 Oct 2023
Thank you for visiting the MC Hotel. We can't wait to welcome you back.

8/10 Good

Tanya

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Ioana S. on 25 Oct 2023
Thank you for sharing your feedback! We hope we see you return to Montclair and The MC Hotel.

6/10 Okay

May-Britt

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Something was missing in the line of hospitality: there was no ice machine in the whole building. Told to get some from the bar. What if the bar was closed? On check-in invited to get complimentary coffee in the morning. Come morning told "we don't do that anymore." Long-term street repairs going on outside drop off entrance. Staff did not advise guests. My daughter had difficulty finding a way in! Just felt that no one really cared about our stay.
Stayed 2 nights in Oct 2023
Response from Ioana S. on 20 Oct 2023
Thank you for staying with us at The MC Hotel and we appreciate your feedback. We are so sorry to hear that there may have been a miscommunication about complimentary coffee in the lobby and ice machines. We can deliver ice to your room at any time upon request, and we recently placed Nespresso coffee makers in all of our guest rooms. Thank you for bringing this to our attention and we hope you give us another chance.

10/10 Excellent

Thressa Brown

Very clean, convenient location Only dislike…cost of 2 oz bag of chips $5.33 (over-priced)
Stayed 1 night in Oct 2023
Response from Ioana S. on 11 Oct 2023
We are glad you had a great stay with us at The MC Hotel and thank you for the pricing feedback. Hope we see you again soon.

4/10 Poor

Colleen

Travelled with family
I was contacted by the property to say they couldn't fulfill my reservation of a double queen room and offered an upgrade to a superior king room. What i got was a tiny room with a king size bed and a roll away coat.Not an upgrade at all. There was nothing special or elegant about the facilities. I did see or experience anything that justified the cost Id say 3.5 star hotel.
Stayed 1 night in Sep 2023
Response from Ioana S. on 2 Oct 2023
Thank you for choosing the MC Hotel and we are so sorry to see that your room selection was not honored. We are taking the necessary steps to avoid this from happening in the future. We hope to see you again.

6/10 Okay

Erin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ioana S. on 2 Oct 2023
We are sorry to see that we did not exceed your expectations. We hope you give us another chance in the future.

10/10 Excellent

Valerie, Fredericksburg

Stayed 1 night in Sep 2023
Response from Ioana S. on 25 Oct 2023
Great to see you enjoyed your visit to The MC Hotel. Thank you for sharing your feedback.

10/10 Excellent

julie, Norwalk

Stayed 1 night in Sep 2023
Response from Ioana S. on 20 Oct 2023
Great to see you enjoyed your stay. Visit us again.

10/10 Excellent

Will

Stayed 1 night in Sep 2023
Response from Ioana S. on 25 Sept 2023
Thank you for sharing your favorable review following your stay at The MC Hotel. We hope you visit us again.

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Ioana on 18 Sept 2023
Thank you Lucas for the 5 stars! We love hearing when our guests have an enjoyable stay at the MC Hotel. We hope you visit us again.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Ioana S. on 13 Sept 2023
Thank you for giving us an exceptional score following your visit to the MC Hotel and we hope to see you again.

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ioana S. on 12 Sept 2023
Thank you for sharing your feedback and we hope to see you visit the MC Hotel again in the future.

10/10 Excellent

Dale, Lake Forest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area. Room was nice with good view. Staff was good. Could have done without the barking dog next door.
Stayed 5 nights in Aug 2023
Response from Ioana S. on 12 Sept 2023
Thank you for visiting us. We are so sorry that your visit was disturbed but happy to see you were satisfied overall with our friendly staff and the nice view from your room. Hope to see you again.

8/10 Good

MELINDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartenders were very good - friendly and good service. Great views of NYC skyline. Great location with great restaurants and cafes in walking distance. Only downside is parking garage - still under construction with only available parking on the roof. A short walk but valet is available.
Stayed 2 nights in Aug 2023
Response from Ioana S. on 29 Aug 2023
Thank you for your feedback! We are so sorry that you found parking inconvenient, but glad to see you had a great time staying with us and enjoying ALTO service and the NYC view. Visit us again.

10/10 Excellent

Wilfredo, Essex

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Ioana S. on 29 Aug 2023
Thank you for staying with us at the MC Hotel and we are glad you had an enjoyable visit.

10/10 Excellent

Ann

Stayed 2 nights in Aug 2023
Response from Ioana S. on 6 Nov 2023
Great to see you enjoyed your visit at the MC Hotel. We hope to welcome you back soon.

10/10 Excellent

Andrea

Stayed 1 night in Aug 2023
Response from Ioana S. on 12 Sept 2023
Thank you for visiting the MC Hotel and we are glad you enjoyed your stay with us.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a truly terrific time. From the moment we checked in to the moment we checked out. Everything was fantastic. The staff was as friendly and attentive as can be. The restaurant and bar downstairs provided awesome food and beverages. The upstairs roof bar was an awesome place to meet friends. Highly recommend!
Stayed 2 nights in Aug 2023
Response from Ioana S. on 24 Aug 2023
Wow, thank you so much for sharing your experience. We are so glad to see you enjoyed the amenities the MC Hotel has to offer as well as the wonderful service our team provided. Visit us again in the future.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Construction surrounding was considerable.
Stayed 1 night in Aug 2023
Response from Ioana S. on 24 Aug 2023
We appreciate the feedback and thank you so much for staying with us at the MC Hotel. So sorry to hear that the surrounding construction disturbed your visit. We hope this does not deter you from visiting us in the future.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Ioana S. on 24 Aug 2023
We appreciate your feedback. Thank you for staying with us!

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Ioana S. on 24 Aug 2023
Thank you for your feedback and we are happy to see you enjoyed your stay with us.