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"Rooms are not particularly pleasant. Not a cleanliness issue but they look quite worn down. The brown stool in the corner of the room looks out of place. Space isn't great. Staff and the equipment at reception is a real issue. The laptop/computer used on thr day of my checkin was clearly quite slow and unable to process information quickly. I didn't feel the staff member on duty had control of the situation and was flustered quite easily, muttering away. I'm sure it wasn't an easy situation but it didn't come across as very professional to me. Distance to the city centre is a relatively short walk so it has that going for it. Generally from payment, room and staff perspective, there are better options in Sheffield. "

"Limited paid car park. Beyond basic room. Not appropriate for kids. The shower isn't in a bathroom. Tiny tiny toilet! "

"Brilliant all round!"

"Booked 3 double rooms on the 2nd floor, rooms were smaller than expected with walking space in the entrance quite tight but plenty of hanging soace and desk space. Bathroom was good size and sufficient for 2 adults. There are 2 lifts which are ok size and quite slow to arrive and leave considering the building is only 3 floors high. The hotel has 24/7 reception and staff were very helpful and professional. Parking is plentiful but can get surprisingly full at times. Parking price is £12 for 24 hours which is expected for city centre hotel. There is a nearby parking above the hotel parking which is private and not part of the hotel so beware if you want to park there. Overall clean and pleasant stay, hotel decor is a little outdated in places and brand of hotel suggests it would be better quality but overall it is good quality."

"Room was clean but had a very strange smell to it"

"We booked a junior suite for our pre-wedding night and the room provided was very different to the listing. The only difference between the suite & the double rooms our family stayed in was having a big tv, Nespresso machine and two small sized (broken) robes. We were on the corner, therefore having a lot of windows too. We made the most of our stay, but overall wish we stayed elsewhere. The bed was uncomfortable, pillows were very lumpy. The carpet, chairs & lamps had absolutely seen better days. Very dated place, and not worth the price. Staff were lovely though. "

"The bed was very comfortable and clean Breakfast was wonderful the type English breakfast you need to start your day thanks to the Ladies Service"

"This hotel had the most comfortable beds ever and the room was amazing. I got a nice upgrade and great value for money."

"Clean and well located"