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The Metrotel Motel

3.0 star property
Hotel in New Plymouth with free parking

Choose dates to view prices

Photo gallery for The Metrotel Motel

Terrace/patio
Terrace/patio
Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk
Full-sized fridge, microwave, espresso maker, electric kettle

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Laundry
  • Free WiFi
The current price is RM408
RM469 total
includes taxes & fees
29 Aug - 30 Aug

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio, Accessible

Premium bedding, individually decorated, individually furnished, desk

Studio, Accessible

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double or Twin Room, 2 Bedrooms

Premium bedding, individually decorated, individually furnished, desk

Double or Twin Room, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 61 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds

View all photos for Studio

Premium bedding, individually decorated, individually furnished, desk

Studio

9.6 out of 10
Exceptional
(26 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double or Twin Room, 2 Bedrooms, Mezzanine

Premium bedding, individually decorated, individually furnished, desk

Double or Twin Room, 2 Bedrooms, Mezzanine

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 49 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds

Queen Studio

  • Sleeps 2

View all photos for Family Room with Balcony

Interior

Family Room with Balcony

  • Sleeps 4

Double or Twin Room, 2 Bedrooms, Mezzanine

  • Sleeps 4

Studio

  • Sleeps 2

Standard Family Room

  • Sleeps 4

Studio - Disability Access

  • Sleeps 2

View all photos for 2-bed room apartment

Premium bedding, individually decorated, individually furnished, desk

2-bed room apartment

  • Sleeps 4
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About the area

Map
22 Gill Street, New Plymouth, 4310

What's nearby

  • Centre City Shopping Centre - 1 min walk - 0.0 km
  • Pukekura Park - 8 min walk - 0.7 km
  • Fitzroy Beach - 16 min walk - 1.4 km
  • Bowl of Brooklands - 3 min drive - 2.2 km
  • Taranaki Base Hospital - 5 min drive - 2.9 km

Getting around

  • New Plymouth (NPL) - 14 min drive

Restaurants

  • ‪Viet Nom Nom - ‬1 min walk
  • ‪Crowded House Bar & Cafe - ‬3 min walk
  • ‪The Hour Glass - ‬2 min walk
  • ‪Laughing Buddha - ‬2 min walk
  • ‪Shining Peak Brewing - ‬2 min walk

About this property

The Metrotel Motel

Hotel located in New Plymouth CBD
The Metrotel Motel provides amenities, such as a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • An electric car charging station, express check-out and bike parking
  • Luggage storage, a lift and smoke-free property
Room features
All rooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch flat-screen TVs with cable channels
  • Full-sized fridge/freezers, microwaves and toasters

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage

Family friendly

  • Cot (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35.0 per night.
Cots (infant beds) are available for NZD 20.0 per night

Payment types at the property

Important information

Optional extras

  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Metrotel New Plymouth
Metrotel Motel New Plymouth
Metrotel Motel
The Metrotel
The Metrotel Motel Hotel
The Metrotel Motel New Plymouth
The Metrotel Motel Hotel New Plymouth

Frequently asked questions

Is The Metrotel Motel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Metrotel Motel?

As of 19 Aug 2025, prices found for a 1-night stay for 2 adults at The Metrotel Motel on 29 Aug 2025 start from RM 407.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Metrotel Motel?

Self-parking is free at this property.

What time is check-in at The Metrotel Motel?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at The Metrotel Motel?

Checkout is at 10:00 AM. Late checkout is available for NZD 20 (subject to availability).

Where is The Metrotel Motel located?

Located in New Plymouth CBD, this hotel is steps away from Centre City Shopping Centre and Coastal Walkway. Richmond Cottage and Real Tart Gallery are also within 5 minutes.

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The Metrotel Motel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 290 out of 342 reviews
Rating 8 - Good. 42 out of 342 reviews
Rating 6 - Okay. 7 out of 342 reviews
Rating 4 - Poor. 1 out of 342 reviews
Rating 2 - Terrible. 2 out of 342 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great inner city hotel close to shops and dinning options
Stayed 1 night in Jun 2025

10/10 Excellent

Tawera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Would definitely stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central city location and near coast.
Stayed 1 night in May 2025

10/10 Excellent

li ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at midnight with easy self check in , ring the reception easy instruction. We have a present stay. Bonus for the self check in. Would come back for sure
Stayed 1 night in Jul 2025

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Very modern with modern amenities
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very spacious, and quiet considering the cbd location
Stayed 2 nights in Jan 2025

10/10 Excellent

Geraldine

Liked: Amenities, property conditions & facilities
Very central and within walking distance of many amenities
Stayed 2 nights in Jan 2025

8/10 Good

Wikitoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and location, enjoyed our stay
Stayed 3 nights in Apr 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept and spacious room. All amenities we needed/wanted.
Stayed 1 night in Apr 2025

10/10 Excellent

vinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice,clean properly and in a good location in the cbd,very close to mall,restaurants and pubs
Stayed 2 nights in Jan 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, great rooms and friendly staff at a reasonable price

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice and clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Dixon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious 2 bedrooms that is conveniently located, will definitely stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed or brief stay, it was quiet and friendly.
Stayed 1 night in Apr 2023

10/10 Excellent

Kellie

Liked: Amenities
Have stayed a few times now and always fantastic. Great service every time and rooms and facilities are spacious and very clean and modern
Stayed 1 night in Sep 2023

10/10 Excellent

Kati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kia ora! We stayed just one night during our road trip; our room was beautiful and clean, staff were very helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable, great sleep and it suited my requirements.
Stayed 1 night in Oct 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very clean and comfortable. Lovely receptionist. Only downside was our room was streetside so was quite noisy even though we were a floor up the street noise was not good.
Stayed 1 night in Jan 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at the Metrotel. My go-to when I'm in New Plymouth.
Stayed 1 night in Nov 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Super comfy bed and an awesome shower!
Stayed 7 nights in Jan 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quite.good location.
Stayed 1 night in Mar 2023

10/10 Excellent

Sanjeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Property Location and friendly staff

10/10 Excellent

Lee Hiah

Liked: Cleanliness, staff & service, property conditions & facilities
Every Staff and service is excellent.
Stayed 2 nights in Sep 2024