Thank you for taking the time to leave a review. We're thankful you found our renovations to be successful. We hope to welcome you back again soon!

Thank you for taking the time to leave us a stellar review! We're glad you enjoyed your time with us at the Hampton.

Thank you for taking the time to leave a wonderful review. We're glad you enjoyed our updated facilities and we're glad you had a wonderful stay.

Thank you for taking the time to review. It is listed on our hotel's website and Expedia's site that we are currently undergoing construction. We apologize if it detracted from your experience.

Thank you for the awesome review!

Thank you for taking the time to review. We do have a message listed on our hotel website and on Expedia that our pool is currently undergoing maintenance. We apologize if this was missed when you booked the room.

We are working with the TKE Elevator company to resolve the ongoing issue with the elevator noise. It stems from the door becoming jammed on the track and activating the sensor alert. We hope to have this issue fixed within the next month.

Thank you for taking the time to review our Hampton! We're pleased you enjoyed your stay and hope to welcome you back again in the future!

Thank you for your feedback. Since before we closed the pool, it had been marked as closed on Expedia's webpage, as well as our hotels webpage. Oftentimes when guests book third party, we do not get the contact information of guests and have no way of contacting them. It is up to the guests to ensure they review all of the hotel's information prior to booking.

Thank you for your wonderful review. We are glad you enjoyed a pleasant stay with us!

We are glad you always have a fantastic experience with us! We look forward to welcoming you again, soon.

That's unfortunate to hear, but I understand your position. We were slated for renovation in March of 2020 but our construction team became unavailable due to the virus. We have finally begun our much needed renovations December 12th, expected to be completed in April. If you give us another chance to win you over with our Hamponality, we're sure you won't be disappointed.

Thank you for choosing our New Philadelphia Hampton Inn. Under our page's policies on Expedia, we clearly state there is a 50 pet fee. It is also listed under the Important Information section. If you were to go to our official Hilton webpage, it also states the 50 pet fee under Hotel policies. We apologize for any disappointment caused, but it is very clear on both websites.

We're glad you enjoyed your recent stay with us, and we hope to welcome you back again soon!

We definitely agree it is time for a facelift and starting in two months, we will be making your suggestion a reality!

Thank you so much for the great review! We're glad you enjoyed your stay at the New Philadelphia Hampton

Tammy,We're glad to hear you enjoyed your stay at the New Philadelphia Hampton. We are gearing up for our remodel at the end of the year which will include all-new bathrooms and furniture. We hope if you return to the area, you'll visit us again!Warm Regards,Team Hampton

We’re pleased our staff was able to enhance your experience, and that your accommodations were safe, comfortable, and clean. Whenever you return to the New Philadelphia Hampton Inn, we will welcome you back with the light and warmth of Hilton hospitality.

Thank you for providing your honest feedback. We noticed you scored your overall experience low, and there were no further comments about any aspect in particular. We wanted to reach out to ask if there was anything our Hampton Inn could do to improve based on your thoughts and experiences. Any feedback you would be willing to share with us will help us further improve future guest experiences.

Thank you for your review of our New Philadelphia Hampton Inn! We're glad you enjoyed your stay and we hope to welcome you back again.