Free WiFi, bed sheets

Reviews of The Golden Inn

2.5 out of 5
The Golden Inn
8868 U.S. Route 40 West, New Paris, OH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 211 out of 333 reviews" "
Rating 8 - Good. 92 out of 333 reviews" "
Rating 6 - Okay. 17 out of 333 reviews" "
Rating 4 - Poor. 8 out of 333 reviews" "
Rating 2 - Terrible. 5 out of 333 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ronn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet.
Stayed 1 night in May 2024
Response from Lea Ann on 11 May 2024
Thank you for your great feedback, Ronn.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely vintage style motel in a quiet location, but close enough to 70 for easy access. It was just like the kind of places I stayed in as a child on family road trips! Very clean and well kept. Lea Ann was thoughtful, with great communication. If ever back in the area, I would choose to stay here again in a heartbeat!
Stayed 2 nights in Apr 2024
Response from Lea Ann on 23 Apr 2024
This made my day! We love it when we have happy guests!

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay the night. It’s an old facility, but the room was clean and comfortable. Quiet area just off I-70, but close to restaurants and retail. Today’s Harvest is a cute shop across the street with fresh donuts, homemade goodies and gifts. Friendly staff and affordable.
Stayed 1 night in Apr 2024
Response from Lea Ann Golden on 20 Apr 2024
Thanks, Dawn - so happy you enjoyed your stay with us!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my short stay. Staff were very kind and helped me with restaurant recommendations in the area. My room was clean and quiet.
Stayed 1 night in Apr 2024
Response from Lea Ann on 11 Apr 2024
Thank you, Terry! It was a pleasure talking to you. I hope your daughter does well today in her competition.

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Charming roadside mom and pop motel with great personal attention.
Stayed 1 night in Mar 2024
Response from Lea Ann Golden on 28 Mar 2024
Thank you! It was a pleasure to have you as our guestlast night!

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, clean, comfortable, safe.
There are not too many places left like this… A little family owned motel…. very clean, comfortable, safe, and the staff was very nice to communicate with, almost like a guesthouse.
Stayed 1 night in Jan 2024
Response from Lea Ann on 28 Jan 2024
Thank you! We love that you enjoyed your stay withus!

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay and the property was clean and the room is quiet. It’s nothing fancy but it’s clean, comfortable and the owner is very helpful and friendly. It’s only a short drive from I-70 and no traffic like staying at a chain hotel near the highway.
Stayed 1 night in Dec 2023
Response from Lea Ann Golden on 28 Jan 2024
Thank you, Terri!

10/10 Excellent

JAMES T.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my fourth time staying there! Lea Ann at the desk is friendly and remembered me from my previous stays there. If you are looking for a simple roadside motel from days gone by, which has been well-maintained and managed, this is it. Just remember to bring food, snacks and coffee with you! Very quiet and comfortable room, convenient location right off I70.
Stayed 1 night in Nov 2023
Response from Lea Ann on 5 Dec 2023
Thank you! It's always a pleasure to see you. Maybe we will see you again in January.

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best Places We Have Ever Stayed!
We enjoyed our stay so much, that we booked a second stay on our return trip back to Kansas. The room was spacious and clean. Check in was quick and efficient, and LeeAnn was extremely friendly. One of the only hotels we have stayed at that had enough towels and washclothes in the room for all four of us. We will definitely stay here again the next time we are in the area!
Stayed 1 night in Nov 2023
Response from Lea Ann Golden on 5 Dec 2023
So glad you enjoyed your time here! Thanks!

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very accommodating. The room was clean and comfortable. I liked the retro motel vibe. Highly recommend.
Stayed 1 night in Nov 2023
Response from Lea Ann Golden on 13 Nov 2023
Thank you, Kim! We enjoyed having you and we wish your daughter much success in her career.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mom and Pop. Friendly.
Nice mom and pop type motel. We were greeted with a smile. They were pet friendly. This was night one traveling from Va to Nebraska. Older motel, very clean and welcoming.
Stayed 1 night in Oct 2023
Response from Lea Ann on 16 Oct 2023
Thank you, Jane!

10/10 Excellent

Greg

Stayed 1 night in Oct 2023
Response from Lea Ann Golden on 3 Nov 2023
Thank you!

8/10 Good

Marilyn

Travelled with family
Vintage in style, classic in design … all immaculately kept. The staff was exceptionally accommodating and friendly
Stayed 1 night in Oct 2023
Response from Lea Ann Golden on 9 Oct 2023
Thank you for your review, Marilyn. We hope you stay with us again!

8/10 Good

William, Kill Devil Hills

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
short distance from highway, easy on/off
Stayed 1 night in Sep 2023
Response from Lea Ann on 2 Oct 2023
Exit 156B off of I-70 - very easy!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
We were checking in late at night. They took care of everything so we could just arrive and crash. They even put a bucket of ice in our room for us. Best stay ever!
Stayed 1 night in Sep 2023
Response from Lea Ann on 1 Oct 2023
Thanks!! Glad you crashed with us - your wonderful feedback made our day!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Not a good night’s sleep
Quiet throwback motel. Very clean and safe (electronic locks). Needs new mattress and the shampoo packet was impossible to open.
Stayed 1 night in Sep 2023
Response from Lea Ann on 29 Sept 2023
Thanks for taking the time to give us your feedback. We appreciate it. Your room has a very new mattress topper, which may have made the bed feel too soft for you. We have others that are more firm. It all comes down to personal preferences. Thank you for letting us know about the shampoo packet.

10/10 Excellent

William, Kill Devil Hills

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy, very friendly
Stayed 1 night in Sep 2023
Response from Lea Ann Golden on 23 Sept 2023
We appreciate the great positive feedback, William - thank you so much!

10/10 Excellent

mary brown

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a wonderful old Time motel which is in excellent condition. It is locally owned and is very convenient to interstate 70 and too many restaurants nearby.
Stayed 1 night in Sep 2023
Response from Lea Ann Golden on 14 Sept 2023
Thank you, Mary! I'm glad you enjoyed your stay!

10/10 Excellent

FRANCIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Lea Ann Golden on 12 Sept 2023
Thank you, Francis! We are so happy you stayed with us here at the Golden Inn!

10/10 Excellent

kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our stay
reallly love this place very clean and nicely run
Stayed 3 nights in Sep 2023
Response from Lea Ann Golden on 11 Sept 2023
Thank you so much!!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise!
Golden Inn, a quiet retro motel like the old days. Surrounded by fields and a farm fresh store across the road. We felt very safe there. Close by to any and all restaurants and stores.
Stayed 1 night in Aug 2023
Response from Lea Ann on 6 Sept 2023
Thank you for this review! We are so happy that you enjoyed your stay with us, James!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very retro. The kind of place I used to stay with my folks growing up. Most of the amenities you'd expect in higher priced lodgings. No coffee or tea or breakfast included, but considering the extremely low price, you can afford to buy your own breakfast and coffee. Family owned and staff. Typical very friendly Midwest folks.
Stayed 1 night in Sep 2023
Response from Lea Ann Golden on 6 Sept 2023
Thanks, John! I enjoyed talking with you yesterday. I'm happy that you found our little place and that you appreciated the retro vibe here at the Golden Inn.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Lea Ann Golden on 1 Sept 2023
Thanks for such wonderful feedback! We appreciate it!

10/10 Excellent

Rhonda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!!
Stayed 1 night in Aug 2023
Response from Lea Ann on 24 Aug 2023
We look forward to it - thanks!

6/10 Okay

Barbara, Greensboro

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Property is dated a flash back from days gone by, but very clean with comfortable beds. Bathroom is very small and hard to maneuver in and out. Sink drain very slow. Staff was pleasant
Stayed 1 night in Aug 2023
Response from Lea Ann on 20 Aug 2023
Thank you for staying with us. We noticed the slow sink drain and took care of the issue. And you are right, Barbara - we ARE an older vintage motel and we don’t see that as a negative at all. We embrace our unique charm and appeal. We do have very large family rooms available with a shower/bath combo. There are pictures of both types of rooms on the booking site. It all depends on what a guest chooses.

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
No fan in the bathroom and windows need replaced.
Stayed 2 nights in Aug 2023
Response from Lea Ann Golden on 14 Aug 2023
Thanks for staying two nights with us, Kathy. Years ago the State Fire Marshall was doing the annual inspection and he commented that we should be glad to have bathroom windows instead of fans. He said fans were like wind tunnels, sucking heat into the attic. We are required to have one or the other.

8/10 Good

Erika, El Paso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay!
Stayed 1 night in Aug 2023
Response from Lea Ann on 13 Aug 2023
Thank you, Erika! That makes me happy. I enjoyed talking with you .

4/10 Poor

Mary Beth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't stay here.
In a bad area and very old. More like a residence inn. The lady that checked us in was nice, but the rooms were musty with old carpet. The shower was extremely small and we could not keep from getting water all over the floor. Other guests were a bit shady so we didn't even stay the night, we went to a different hotel. We wasted money paying for 2 rooms.
Stayed 1 night in Aug 2023
Response from Lea Ann Golden on 7 Aug 2023
I am sorry that you didn’t enjoy your rooms and wish you had addressed any concerns with us directly. We would have told you that both of your rooms had brand new carpet, installed within the last seven months. As far as “shady” guests, I am not sure what you are referring to. It was a busy weekend with the Rt. 127 garage sale, a monster truck show at a local fairground and weddings. No one seemed shady. We are not a “residence” inn and we cater to guests who need a place to spend the night. We take pride in our country-like setting and many guests enjoy the ability to park in front of their room and enjoy the peaceful surroundings. When you booked the room, did you not notice that we are an authentic vintage motel from the 50’s era?

10/10 Excellent

marjoirie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in after 9 so did it over the phone- quick, easy, pleasant. Older motel- not a chain- please don’t let that steer you away- this place is a great stop! Would for sure stay again!
Stayed 1 night in Aug 2023
Response from Lea Ann Golden on 7 Aug 2023
Thanks, Marjoirie!

10/10 Excellent

Kristen

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Lea Ann on 7 Aug 2023
Thank you for taking the time to give us great feedback!

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host and hostess were very friendly and informative of the area. Would definitely stay here again.
Stayed 1 night in Aug 2023
Response from Lea Ann on 5 Aug 2023
We look forward to seeing you both again!

10/10 Excellent

Maury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Lea Ann Golden on 5 Aug 2023
Thank you for the great feedback!

2/10 Terrible

Rhoda

Stayed 1 night in Jul 2023
Response from Lea Ann Golden on 12 Aug 2023
There are three things you could have done, Rhoda, that would have made your stay with us better. Number one, you could have taken note of the motel check in times and office hours which are clearly stated on the booking site. Number two, you could have read the message that is sent to each guest upon booking their room that instructs you to call us on the day of your arrival so that you can arrange an afterhours check in. At that time you would have been given your room number and the code for your door. And third, you could have listed your cell phone as the contact number on the booking site. Instead, you listed your home phone. We tried numerous times to call you on July 22, but you were not home. Had you listed your cell phone number, we could have reached you. Instead, you arrived two hours after we closed, apologizing the next morning for staying late at a reunion. It is not feasible for a small family owned motel to be open 24-7.

10/10 Excellent

Debra

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The Golden Inn is a great motel! Super friendly and welcoming owner checked me in, gave suggestion on a great place to grab dinner, room was huge with 3 beds, very clean, smelled fresh, owner had provided extra towels for our party of 4 and our 2 fur babies who had a great place to walk after a 15 hr drive in the car, you park right in front of your door, all are a plus! We will definitely be back!
Stayed 1 night in Jul 2023
Response from Lea Ann Golden on 26 Jul 2023
Debra, this made my day! My husband and I have owned the Golden Inn for over 43 years and we appreciate comments like yours more than you will ever know. Thank you so much!!

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Lea Ann Golden on 19 Jul 2023
Thank you for the positive feedback!

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and easy check-in. It's hard to find a low-cost room with a bigger family, but their 3 bed room is extremely affordable. AC blows cold and shower has hot water, park right outside your door with secure keypad entry. Easy to find right on the highway. Very clean and quiet.
Stayed 1 night in Jul 2023
Response from Lea Ann Golden on 17 Jul 2023
Thanks!

10/10 Excellent

Kelsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
So adorable - cute grounds and rooms
Stayed 1 night in Jul 2023
Response from Lea Ann on 14 Jul 2023
Thank you, Kelsey!

10/10 Excellent

Helen S

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and spacious rooms with a retro vibe. Pleasant and comfortable.
Stayed 1 night in Jul 2023
Response from Lea Ann on 13 Jul 2023
Thanks, Helen!

10/10 Excellent

Seth, Jayess

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It is a great hotel when passing through. Clean and quiet.
Stayed 1 night in Jul 2023
Response from Lea Ann Golden on 7 Jul 2023
Thank you! I am pleased to know that you enjoyed your stay with us.

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10. A+ thank you
Excellent stay, extremely nice people to deal with. Thank you!
Stayed 1 night in Jun 2023
Response from Lea Ann Golden on 29 Jun 2023
Thank YOU!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Lea Ann on 29 Jun 2023
Thanks for the great feedback, Anthony!

10/10 Excellent

GARY, WICHITA

Stayed 1 night in Jun 2023
Response from Lea Ann Golden on 18 Jul 2023
Thanks!

10/10 Excellent

TERRY

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area and nice place to walk your dog safely
Stayed 1 night in Jun 2023
Response from Lea Ann on 26 Jun 2023
Thank you, Terry!

10/10 Excellent

Joe

Stayed 1 night in Jun 2023
Response from Lea Ann on 19 Jun 2023
Thank you for your positive feedback - it means a lot!

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Older but nice
Could use a newer plush mattress but place is neat and clean
Stayed 1 night in Jun 2023
Response from Lea Ann Golden on 19 Jun 2023
We like your idea, Mike. Thank you for the suggestion!Your room now has a plush pillowtop mattress topper and we will be getting more. Your comfort is important to us.

10/10 Excellent

kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay
great place to stay would and will stay there again
Stayed 3 nights in Jun 2023
Response from Lea Ann on 15 Jun 2023
Thanks so much! We look forward to seeing you again.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Lea Ann on 13 Jun 2023
Thanks for the positive feedback!

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice, clean, cheap place to stay.
One night stay on a longer road trip. No frills, but clean. Folks were friendly. Hotel is a little dated, beds aren’t really fancy but they worked fine for us. Most importantly it was clean, easy to get in and out, and pretty cheap. I’d definitely stay here again if I was passing through.
Stayed 1 night in Jun 2023
Response from Lea Ann Golden on 5 Jun 2023
Thank you, Jonathan, for taking the time to give us such positive feedback - we love happy guests!

10/10 Excellent

Dionne, Katy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An older property. Property is located near an apple orchard. Owners are terrific, and place is dog friendly. Overall, quaint with a retro type charm. Be sure to check out the store across the road. Best apple cider donuts, period, full stop.
Stayed 3 nights in May 2023
Response from Lea Ann Golden on 3 Jun 2023
We enjoyed talking to you and meeting Kirby - he is such a little sweetie! Thank you for taking the time to give ussuch great feedback. We look forward to seeing you again!

6/10 Okay

Linda

Liked: Staff & service
Disliked: Cleanliness
Owner was very sweet
Stayed 2 nights in May 2023
Response from Lea Ann on 31 May 2023
Thank you, Linda. I enjoyed talking with you!