Our experience was below expectations for the price paid and hotel star rating. The service seems great at first because of the warm welcome. The staffs would always promised to take care of our concerns or issues but simply end up ignoring our requests. Although the breakfast was free, we were only there once because we did not our experience because of the bees on our food. We had a nice room with a spectacular view of the region. However, our front door was used as a dumpster for all the outdoor furnitures when it rains, making it a very unpleasant experience. Even after multiple complaints, the staffs would only take care of it once. After few frustration, we were simply let it go because of the obvious inaction or attempt to ignore our requests. The hotel overall looks really nice and charming. We enjoy taking pictures on the terrasse. Since it is located at the top of the hill, please expect to do some walk-up every time you visit the village at the bottom. Activities in the region is quite entertaining, but pricey for what you get.