"The most uncomfortable bed ever. We had booked a double room but they gave us a twin room. We went back to reception and the staff member said the hotel was full and shrugged, and said we can push the beds together. We went back to the room and did this, and there was loads of litter under the bed. The mattresses on both beds were extremely uncomfortable. In the morning we spoke to the front desk, and they said they couldn't switch our rooms but they would provide extra duvet covers. We got back in the evening and they had not done this. We gave up, and slept on top of our duvets using only a sheet. The hotel is a short tram ride from the city centre. You can walk in about 35mins but it is down a main road and doesn't feel safe at night. The hotel is up a hill and you have climb up a lot of stairs from the main road. There was building work, so either you had to climb around the broken area or walk a 15min detour. Once you get to the hotel, there are more stairs to reach reception. The property is very dated in decor, with no plug sockets by the beds. We found the people in Bratislava very kind and friendly, but some of the staff at this hotel were rude to us."
