Continental breakfast (surcharge), express check-out and express check-in
Tour/ticket information, meeting rooms and luggage storage
More conveniences in all rooms include:
Free toiletries and hairdryers
LED TVs with DVD players
Kitchens, fridges and microwaves
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free extended parking on site
Food and drink
Daily continental breakfast available for a fee: NZD 10 per person
Family friendly
DVD player
In-room kitchen
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
Laundry facilities
Luggage storage
Guest services
Daily housekeeping
Tour and ticket assistance
Business services
Meeting rooms
Outdoors
Barbecue grill
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
In-room accessibility
More
2 buildings
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Towels
Entertainment
DVD player
LED TV
Food and drink
Cookware, dishware, and utensils
Electric kettle
Kitchen
Microwave
Refrigerator
Room service
More
Air conditioning
Desk
Iron/ironing board
Phone
Portable fan
Policies
Check-in
Express check-in available
Check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
National rating
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Castles Motel
Castles Motel Nelson
Castles Nelson
Castles Motel Motel
Castles Motel Nelson
Castles Motel Motel Nelson
Castles Motel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 51 out of 139 reviews" "
10 - Excellent
51
Rating 8 - Good. 60 out of 139 reviews" "
8 - Good
60
Rating 6 - Okay. 18 out of 139 reviews" "
6 - Okay
18
Rating 4 - Poor. 7 out of 139 reviews" "
4 - Poor
7
Rating 2 - Terrible. 3 out of 139 reviews" "
2 - Terrible
3
8.6/10
Cleanliness
8.6/10
Staff & service
6.8/10
Amenities
8.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
4/10 Poor
Lisa
6 Jan 2022
Disliked: Amenities
Disappointed as I had thought I’d booked a nice night away with my husband… turned out it is an emergency accommodation provider .
I’m not a snob and don’t judge people but they should have disclosed this when booking
At 300/night I was expecting something nice and romantic … there were kids and families everywhere. I would suggest they include this in their booking information.
Lisa
Stayed 1 night in Jan 2022
6/10 Okay
Verified traveller
Travelled with family
19 Jul 2021
Disliked: Staff & service
We were informed that some rooms were tenanted for social housing. Thought that it will be ok but turned out to be a bad idea. People from nearby room were fighting at the middle of the night so hard to sleep. No heating inside the main bedroom. To top it all off a big drama played out on the last night- one of the lady owners threw a tantrum, crying and shouting out in the street in front of our room as partner seems to be leaving her. A lot of drama for a week we wanted to spend trying to relax.
Verified traveller
Stayed 5 nights in Jul 2021
4/10 Poor
Verified traveller
30 May 2021
Verified traveller
Stayed 2 nights in May 2021
8/10 Good
Verified traveller
Business traveller, Travelled with partner
1 Jun 2020
Liked: Cleanliness, staff & service
Our unit,#15, was good.Had a lounge, seperate kitchen, seperate bathroom and a bedroom. A very cosy unit.
Verified traveller
Stayed 9 nights in May 2020
6/10 Okay
Verified traveller
Business traveller
8 Mar 2020
Liked: Staff & service
It was fine for what I needed for just the night but found the room and facilities a little outdated. Nice large room and enjoyed the Sky Sport. Really hand to all food, shops etc
Verified traveller
Stayed 1 night in Mar 2020
8/10 Good
Verified traveller
Travelled with family
29 Feb 2020
Liked: Cleanliness, staff & service, amenities
Great location to beach and local bars . Traffic noise at night noisey due to being on state highway.
It is dated and not appealing to stay at. Our coach was tattered and torn. One of the beds was comfortable and one was not. There were spider webs around the doors so needs a thorough cleaning.