Front of property
Check availability

Reviews of Othon Suites Natal

4 out of 5
Othon Suites Natal
Avenida Presidente Getúlio Vargas, 788, - Petrópoli, Natal, RN

Reviews

8.6

Excellent

Rating 10 - Excellent. 85 out of 164 reviews" "
Rating 8 - Good. 66 out of 164 reviews" "
Rating 6 - Okay. 2 out of 164 reviews" "
Rating 4 - Poor. 6 out of 164 reviews" "
Rating 2 - Terrible. 5 out of 164 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

FRANCISCO IVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 7 nights in Dec 2019

10/10 Excellent

Karina, Greenville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are Very friendly. Clean. Location is great!
Stayed 10 nights in Oct 2019

2/10 Terrible

Berger

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing was the view from my room! The bed sheets were dirty, actually brown marks, like if someone step on it, with "sand" or "dust". We had only one set of towels. Only two pillows. ONly one sheet to be used as cover (no blankets or anything like that). Walls were dirty with marks all over. The rooms was so poor maintained and so unclean that you have a filthy feeling just stay there! Although I had paid for seven nights we checked out, left after the third night and went to another hotel. We were so upset that we not even bother to ask for a refund and the hotel did not offered to do anything to us! ONe of the worst experiences we ever had with hotels!
Stayed 7 nights in Apr 2019
Response from Gelcimar Ramos Gerente Geral on 14 Jun 2019
Prezado Hospede, Agradecemos imensamente por avaliar e registrar sua experiência no Othon Suítes Natal. Lamentamos o ocorrido durante sua hospedagem, estamos tomando as devidas providencia para que não haja reincidência. . Sentimos muito por não ter atendido sua expectativa. Esperamos revê-lo em breve.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was good and helpful. Thank you very much!
Stayed 6 nights in Apr 2019
Response from Gelcimar Ramos Gerente Geral on 14 Jun 2019
Prezado hospede, Agradecemos imensamente por avaliar e registrar sua experiência no Othon Suítes Natal. Sua recomendação é muito importante para nós e certifica a qualidade e conforto de nossas acomodações. Repassamos seus elogios a nossa equipe como incentivo! Um grande abraço de todos que fazem o Othon Suítes Natal. Esperamos revê-lo em breve.

4/10 Poor

Brian, NYC

Disliked: Amenities, property conditions & facilities
If you need wifi go somewhere else. And the elevator isn’t up to hotel standards.
Stayed 1 night in Apr 2019
Response from Gelcimar Ramos Gerente Geral on 14 Jun 2019
Prezado Sr. Brian, Agradecemos imensamente por avaliar e registrar sua experiência no Othon Suítes Natal. Sua recomendação é muito importante para nós e certifica a qualidade e conforto de nossas acomodações. Com relação ao wifi, já estamos modernizando toda rede de internet. Sentimos muito por não ter atendido sua expectativa. Esperamos revê-lo em breve.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely helpful and nice
Stayed 7 nights in Nov 2018

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2018

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Othon
Great property, service and price. Beautiful view, did not take advantage of local amenities.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A localização é excelente. As demais características são ótimas.
Stayed 1 night in May 2019

2/10 Terrible

juan carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No pude viajar por él COVID 19, fronteras y aeropuertos cerrados.
Stayed 6 nights in May 2020

2/10 Terrible

Verified traveller

Stayed 1 night in May 2020

8/10 Good

christiancarla

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo Hotel em Natal
Ótimo Hotel, já é a terceira vez que fico nele quando vou a Natal, recomendo muito, os funcionários são atenciosos, o quarto é amplo confortável e tem uma bela vista para o mar. Recomendo
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VISTA BONITA DA PRAIA
APESAR DE NUNCA ACHAREM DE IMEDIATO A RESERVA DO HOTEIS.COM, DENTRO DO ESPERADO.
Stayed 5 nights in Oct 2019

8/10 Good

ALDESSON JOEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE VISTA
DENTRO DO ESPERADO,
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DENTRO DO ESPERADO
DENTRO DO ESPERADO, POREM COMEÇARAM A COBRAR R$15,00 REAIS PELO ESTACIONAMENTO.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente quarto, muito confortável. Bom ar condicionado bem temperado.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 8 nights in Nov 2019

10/10 Excellent

RAIMUNDO NONATO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Adorei a localização do hotel, além dos serviços de hotelaria.
Stayed 3 nights in Oct 2019

8/10 Good

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cobra taxa após o uso, fica a dica
Razoável, só é bom pra descansar mas nas praias é bom no morro do careca e ponta negra que fica distante, outra coisa que deixou a desejar é que o hotel cobrou taxa de 3,00 a cada estádia, que na compra já estava cobrada as taxas que é desonesto.
Stayed 8 nights in Oct 2019

10/10 Excellent

LUAN FERREIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Ótimo hotel. Tudo muito bom, a vista, o conforto, a limpeza, os funcionários. Único ponto negativo do local foi a piscina, muito gelada, esperava que fosse aquecida como de outro hotel na região, na mesma faixa de preço, e tbm estava sempre suja, com insetos mortos na piscina. Mas nada que me impeça de voltar.
Stayed 2 nights in Oct 2019

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estadia
Continua um hotel muito confortável, o apartamento sofreu reformas, mas colocaram muitos móveis dentro, uns sem nenhuma utilidade para um hotel. Também dividiram o espaço o que tornou o espaço apertado. Não gosto muito de espaços apertados e móveis com quinas próximas as passagens.
Stayed 1 night in Oct 2019

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espetacular ! Hotel maravilhoso
Hotel simplesmente incrível !!! Bem localizado !!!! Limpo !!! Alto padrão ... café da manhã maravilhoso !
Stayed 5 nights in Aug 2019

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa localização, quartos amplos, funcionários atenciosos.
Stayed 2 nights in Sep 2019

8/10 Good

JOSÉ

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Antonio Macedo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Fuyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felicidade em Natal
Foi sensacional. Muito obrigado
Stayed 7 nights in Jun 2019

10/10 Excellent

FRANCISCO IVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from Gelcimar Ramos Gerente Geral on 14 Jun 2019
Prezado Sr. Ivan, Agradecemos imensamente por avaliar e registrar sua experiência no Othon Suítes Natal. Sua recomendação é muito importante para nós e certifica a qualidade e conforto de nossas acomodações. Repassamos seus elogios a nossa equipe como incentivo! Um grande abraço de todos que fazem o Othon Suítes Natal. Esperamos revê-lo em breve.

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy completo, la comida del chef es excelente y el servicio es muy bueno además de las habitaciones amplias y con una vista espectacular. La ubicación en Natal no es la ideal y debería contar con más ascensores ya que a veces no podías subir porque venía lleno.
Stayed 4 nights in Apr 2019
Response from Gelcimar Ramos Gerente Geral on 14 Jun 2019
Prezado Sr. Juan, Agradecemos imensamente por avaliar e registrar sua experiência no Othon Suítes Natal. Sua recomendação é muito importante para nós e certifica a qualidade e conforto de nossas acomodações. Repassamos seus elogios a nossa equipe como incentivo! Um grande abraço de todos que fazem o Othon Suítes Natal. Esperamos revê-lo em breve.

8/10 Good

Paulo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Atenção!
Único ponto negativo: café da manhã muito abaixo para um hotel 4 estrelas... cuscuz, salsicha e ovos todos os dias, decepcionante!
Stayed 5 nights in Apr 2019

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo x benefício
Hotel bem localizado, em boa estrutura. Café da manhã normal. Só não gostei da cama, achei o colchão antigo, molas duras. Tamanho da quarto é muito bom. Excelente custo x beneficio.
Stayed 2 nights in Apr 2019

8/10 Good

Livia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hospedagem
Quarto grande, limpeza ok! Café da manhã bem completo e funcionários muito bem humorados.
Stayed 1 night in Dec 2018

8/10 Good

Zulma Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2019

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

4/10 Poor

Charley

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Decepcionante
Decepcionante !! Ao chegar no quarto o mesmo estava cheio de água nos colocaram rapidamente em outro que estava muito bom mais aí ao acordar me deparo com um Escorpião vindo em minha direção , nunca havia passado por isso, comuniquei a direção que nada fez
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Ingred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo!!
Stayed 3 nights in Mar 2019

10/10 Excellent

EDSON BATISTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa
localização maravilhosa, pessoal muito educado, estão de parabens...
Stayed 4 nights in Mar 2019

10/10 Excellent

ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Wandria Nyberg on 2 Mar 2019
Muito obrigada! Volte em breve

10/10 Excellent

Maria L P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nota 1000. Perfeito. Recomendo
Maravilhoso. Recomendo. Pessoal Excelente. Ótima localização. Apartamento confortável e bem limpo. Café da manhã Delicioso com alguns alimentos no cardápio diferentes e surpreendentes.
Stayed 3 nights in Feb 2019
Response from Wandria Nyberg on 2 Mar 2019
sra. Maria, muitíssimo obrigada! Agradecemos a preferência e esperamos que volte em breve!

10/10 Excellent

FRANCISCO IVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019

8/10 Good

Maria

Liked: Cleanliness, staff & service
Muito bom
Hotel excelente. Funcionários maravilhosos. Só ficou a desejar no atraso da arrumação do quarto que acabava acontecendo só a tarde.
Stayed 4 nights in Dec 2018

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel avec vue sur la plage et le pont
Excellent hôtel proche des plages, personnel sympa, petit déjeuner agréable. Hélas wifi allant de médiocre à impossible, air conditionné faible.
Stayed 4 nights in Feb 2019