OYO Rooms Narayani Zone hotels

"From arrival, it’s clear this hotel runs on meticulous care and thoughtful design. The building is spotless—corridors gleam, common areas feel fresh—and maintenance is impeccable. Our room was a masterclass in planning: clean, comfortable, beautifully laid out, with stunning, never-tiring views of Kathmandu. Thoughtful touches—excellent lighting, practical storage, and a truly comfortable bed—made it feel like home. Dining is a highlight. Multiple on-site options deliver consistently high quality and warm service—from relaxed breakfasts to refined dinners. Rooftop spaces steal the show: a serene pool with panoramic views, a stylish sunset bar, and a well-equipped gym that actually motivates a workout. Fast, reliable internet throughout made staying connected effortless. We were there during the Gen Z protests, and this is where Mercure Kathmandu truly shone. Staff were calm, composed, and extraordinarily professional. Thoughtful safety measures—discreet yet effective—kept us reassured without ever feeling confined. They acknowledged what was happening outside while maintaining a comfortable, normal atmosphere. Communication was clear, empathy genuine, and care above expectations. While we’d love to name individuals, every team member was exceptional—from front desk and housekeeping to dining, security, and management. The seamless coordination, especially under pressure, was remarkable. We wouldn’t hesitate to recommend Mercure Kathmandu."

"Every single employee of this property was very polite, helpful. I highly recommend this hotel if I can give 20 stars . I would "

"Staff is fantastic. "

"Faultless. The most beautiful stay. "

"The staff were very friendly and helpful. The restaurant was very good"

"It’s an ideal place to stay in Kathmandu. Right in the middle of Thamel, so you’re right by the restaurants, bars and attractions but it’s off the street so is delightfully peaceful and quiet. All the staff were polite and efficient, breakfast was great- I got an excellent freshly made omelette snd coffee. The gentlemen who make them were both fantastic and deserve extra praise. Someone kindly carried my bag for me and they hired a comfortable and clean cab for me. "

"Great staff. Great restaurant located on premise. "

"The amazing staff and a wonderful decor."

" Very comfortable. Friendly reception and staff. Good food and very king waiters. Very good service"