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Reviews of Residence Miramare

Residence Miramare
Via Vecchia San Gennaro 72/74, Pozzuoli, NA

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 90 reviews" "
Rating 8 - Good. 37 out of 90 reviews" "
Rating 6 - Okay. 20 out of 90 reviews" "
Rating 4 - Poor. 6 out of 90 reviews" "
Rating 2 - Terrible. 2 out of 90 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Rafal

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in May 2023
Response from Residence Miramare on 4 Jul 2023
Thank you for your rating of 8 out of 10. We are grateful for your positive feedback. Your satisfaction is important to us, and we hope to have the opportunity to serve you again in the future and exceed your expectations.

8/10 Good

Pawel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe not brand new but still comfortable place with excellent service level.
Stayed 4 nights in May 2023
Response from Residence Miramare on 4 Jul 2023
Thank you for your rating of 8 out of 10. We appreciate your feedback and are glad to hear that you found the place comfortable with excellent service. We strive to provide a pleasant experience for our guests and look forward to welcoming you back in the future.

8/10 Good

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2023

6/10 Okay

Slawomir

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2021

6/10 Okay

Jillian, Providence, RI

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
This hotel is in a decent area, it is close to restaurants and shops as well as the train. However, it could use a bit of updating. The bed was the hardest most uncomfortable bed I have ever slept on, I’m not sure my back will ever be the same again. However, the cleaning staff was wonderful and did a thorough job each and every day.
Stayed 7 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a terrible experience at this property they made my wife cry hysterically. They first "Bait and Switched" me on the room by not providing the room that was on the picture which had a terrace. And then they upgraded me with a room that had broken Air Conditioning in 95 degree weather and then they decided to do repair and replacement of the unit while we were sleeping in the room. I wish I could upload the pictures to show everyone how they treat customers. It's not Miramare it's Nightmare!!!
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a kitchenette comes in handy good location walking distance to stores and center of town.
Stayed 5 nights in May 2019

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service, great space in room with full kitchen. 5 minutes walk to amphitheatre, restaurants, and grocery. They even set us up with a car hire. Only issue is I'd say they could upgrade the bed, it was quite uncomfortable.
Stayed 2 nights in Apr 2019

8/10 Good

Kathy, Glen Carbon, IL

Liked: Staff & service, property conditions & facilities
Central location and lots of parking. We had a basic room which came at a low price. Nice outdoor area on the grounds. Gated grounds provide good security.
Stayed 5 nights in Sep 2018
Response from Miramare Residence Staff on 10 Oct 2018
Dear Kathy, thank you for your review on our residence. We hope to welcome you again! Best Regards

10/10 Excellent

David, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a night or two
Not your usual hotel but a great place to stay quite and nice views
Stayed 1 night in Jul 2018

10/10 Excellent

John, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Villa Avellino
There was a s problem in my room at Hotel Miramare so did not even check in. Transferred to their sister hotel the Villa Avellino which is a beautiful hotel situated in an historic building. No extra charge and would recommend this hotel to everyone.
Stayed 4 nights in Jul 2018

4/10 Poor

Mel, California

Disliked: Property conditions & facilities, room comfort
Depressing but Clean
The suite was clean but this hotel has soviet block charm. As others have mentioned the furniture looks like it was stolen from a college dorm and the raw florescent lighting casts a depressing shadows. The good news is that you'll look forward to checking out and you'll appreciate every other hotel you've booked on your holiday. Consider this one a write-off use the free wifi to book your train ticket out. If you've packed light you can walk to the train station and put this place in your rear-view.
Stayed 1 night in Jun 2018

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality great. Next to room with barking dog all night
Stayed 1 night in May 2018

10/10 Excellent

Robert, Fernie, BC Canada

Liked: Cleanliness, room comfort
The hotel furnishings were extremely tired and in need of an update. I was pleased to note that the room had a safe in it. However, some brilliant individual did not bolt the safe to the structure. It sat loose in the cupboard. The setting of the hotel is incredible. That said, I got the impression that it had been damaged at some point in the past from an earth quake, as there appeared to be many cracks on the exterior of the building. Daily, the driveway and other areas were swept clean of debris. The gardens on the property were not kept up and looked shabby. As we walked into the lobby we were awestruck at the marble hallways and stairs. This once was an beautiful facility which is in need of an update. Oh, I forgot, that will cost millions of dollars.
Stayed 2 nights in May 2018

8/10 Good

Chase

Liked: Staff & service
17 days at MireMare
Lots of construction, worn apartments but for the price, the space and view it is fair. Laundry but no dryers. Housekeeping was phenomenal day in and day out. Good for long business stay with close access to shops, restaurants and bars.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Old but charming
My stay in Residence Miramare was trouble-free and enjoyable. The apartments are very old, which is something that puts you off initially, but they are well maintained and very very clean. The security offered by the facility is also very good and that makes all the difference in this part of the world. The sea-view in the morning is majestic, you get good WiFi access all around the property and the staff at the reception have been very helpful. I will stay there again for my next trip.
Stayed 4 nights in Mar 2018

6/10 Okay

Marcel, Gatineau, Québec, Canada

Liked: Cleanliness, staff & service, room comfort
Helpful hotel manager
The room for the first night was not what I was expecting comparing to 5 years ago where the room was excellent with a spectacular view. This year I felt I was staying in a shack. However, with a smile, the manager was able to find me a better room for the second night at no extra cost.
Stayed 2 nights in Oct 2017

8/10 Good

Nicole, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and well located
I quite enjoyed my stay at Miramare, I felt it was appropriately priced and very well located and it suited my needs well.
Stayed 8 nights in Aug 2017

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2017

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2017

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing week at Pozzuoli and Naples area.
Receptionist was very helpful over the phone in trying to help us find the Residencia. If driving along Via Solfatara from Naples direction take a sharp left opposite the sign for Volcano Solfatara and drive down Via Vecchia de San Gennaro. Don't try the next turning Via Vigna as you can't get there that way because of one way streets. Residencia is great. Doesn't seem like a hotel. Our apartment had a gas hob and a fridge freezer so very handy for cooking quick meals or making tea or coffee. Plenty of safe parking in a gated complex at no extra cost. Surrounding side street area a bit shabby but down in the central Piazza near the ferry area it's very lively and there are lots of bars cafeterias and restaurants. Also lots of street food available. Nice waterfront to the east. The whole area is full of history. An amphitheatre is located about 5 mins walk from hotel. The 3rd largest in Italy. Better condition than the Coliseum in Rome and you can walk through the lower area. Very interesting. About 20 mins walk uphill is the crater of Volcano Solfatara. Amazing!. You can walk within the crater and see the fumeroles and the bubbling mud and smell the sulphurous fumes. What an experience!. Halfway up the hill from the amphitheatre is the train station and for only €2.50 single you can go into Naples (30 mins)and visit the excellent museum which contains numerous exhibits from Pompeii and Herculaneum. We drove to Pompeii and Herculaneum and also to Vesuvius. Excellent holiday

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a hidden gem. I will recommend to friends and hope to return soon for an extended stay. Just loved it!

6/10 Okay

Jess, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Overall I had an enjoyable stay at this hotel. The room was clean and comfortable. Although I thought the accommodations were sufficient I did have some issues. One was that the bed was sunken down in one spot and it made me fall into it when I slept. Also I stayed for 10days and my shampoo/ soap was never replaced until a asked the cleaning lady for more. Lastly when I initially booked this room the booking stated that It included cold breakfast and I was informed at the hotel that it was not included.

8/10 Good

Phyllis, Oklahoma City, OK USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay.
The room was very comfortable, good bathroom, nice little kitchen. 2 tvs. Good ac. View from the terrace terrific, the room not so much. Just go up one set of stairs and see the Gulf area. So quiet and a safe location. Grocery store very close. Good luck with driving around, whewwwww. A lovely Italian sea side town.

10/10 Excellent

bob, peterlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent accom
really enjoyed it. a pleasant surprise

10/10 Excellent

Lee, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view.
We had a lovely one bedroom apartment with a superb view of the sea. The gardens and patio area are beautiful. A bit difficult to locate at first, but it is gate secured with parking available. We walked to the waterfront area every day and took the ferry from there to the Island of Ischia. Friendly stores and restaurants are located within easy walking distance in a safe neighborhood.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Francesca, Newtown Sq

Liked: Staff & service
Upper Pozzuoli
Decent place, needs some updates but personnel was extremely friendly.

8/10 Good

Lucille, NYC & williamsburg, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Pozzuoli
We requested a car to pick us up at the airport. He was courteous and on time. Once acclaimated on our room. We set out to find a place to eat. The town of Pozzzuoli is beautiful, the shops streeets and the people. No problem finding a place to eat out or shop to eat in. Stafff was courteous and very helpful.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Shabby and neglected
We were quite surprised by the neglects look of the complex when we arrived. Check in seemed confused, but more or less straight forward. The room itself was dark and dingy with old furniture. While the verandah did overlook the sea, it was viewed through a playground. There was not even a kettle to boil water for coffee. The manager suggested we use a little metal jug on the gas cook top (which resulted in a burned hand).

8/10 Good

Tobin, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
This hotel was a short walk from the Metro train (3 or 4 blocks) and was very clean and modern with nice view of Bay of Naples. The main downside was no breakfast, but there was a nice coffee shop/bakery just down the street. Staff was very attentive. Very good value.

10/10 Excellent

Dougie, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a view
Mirimare was fun to find but wow, was it worth it. Our balcony had a view to die for over the roofs of Pozzouli to the Isle of Capri. The Residence was in an excellent place for the local shops and cafés and the great Metro service into Napoli. Breakfast was provided by the Mirimare through a delightful cafe just 3 minutes walk away. Very good value for money and a hit overall.

10/10 Excellent

Agnieszka

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Einfach gute Preise Leistung Verhältnis
Stayed 13 nights in Mar 2024

6/10 Okay

Angelo

Stayed 1 night in Aug 2023

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella la vista mare. Unica nota negativa che per la colazione occorre spostarsi altrove
Stayed 1 night in Mar 2023

10/10 Excellent

Caterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Rafal

Business traveller
Liked: Staff & service
Stayed 5 nights in Feb 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2021

8/10 Good

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2021

10/10 Excellent

LIDIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella pulita ed accogliente, aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es perfecta, y con aparcamiento privado y seguro. Nuestro apartamento familiar era grande y comidisimo para tres personas.
Stayed 7 nights in Aug 2019

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon camp de base pour visiter Naples paisible et p
Au premier abord l'endroit peut sembler tristounet voire inquiétant quand on arrive par la petite rue, mais finalement nous y avons été très bien. Le personnel est charmant et attentionné. Nous avons été surclassés quand nous y sommes retournés pour notre second séjour, et l'appartement était grand, confortable et propre. Le quartier est simple et calme, mais il faut descendre vers le port et là c'est très vivant le soir. Idéal quand on a une voiture, car la résidence est fermée et on peut aller à Naples en train-métro en une demi-heure (2 gares dont une à un quart d'heure de l'hôtel). Attention aux restos du bord de mer, l'un d'eux est une vraie arnaque. Nous recommandons la Taverne de la mer vers le port, et près de la résidence en montant vers le métro, le resto Zone A qui est bon et pas cher, fréquenté par les gens du coin.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima la posizione. Appartamento comodo, ampio oltre le aspettative, con un delizioso terrazzino. Fornito di ogni confort. Pessima la viabilità esterna.
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Nelson

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Fabrizio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Es handelt sich um eine Residenz, d.h., Ansammlung von kleinen Appartements. Es gibt keinen Hotelbetrieb, kein Restaurant, keine Bar, kein Frühstück. Das Ganze liegt in einem Wohngebiet, die Aussicht ist schön, ein Parkplatz vorhanden. Ein Supermarkt ist in der Nähe. Bis zu einer größeren Auswahl an Restaurants (Strandpromenade) braucht man 15 Minuten zu Fuß. Wie die ganze Region leidet auch die Residenz unter dem allgegenwärtigen Zerfall und müsste dringend und umfassend renoviert werden. In meinen 10 Tagen dort gab es: einen Wasserrohrbruch (Appartementwechsel nötig), einen kaputten Kühlschrank (neuer Kühlschrank wurde nach 24 Stunden eingebaut) und die letzten zwei Tage kein warmes Wasser. Die Leute waren dabei nach ihren Möglichkeiten sehr hilfsbereit. Das Ganze hat etwas von New Delhi und ist nichts für verwöhnte Gemüter.
Stayed 9 nights in Apr 2019

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2019