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Eurostars Hotel Excelsior

4.0 star property
Travelers start their day with panoramic views from the rooftop terrace while enjoying fitness center access and delicious dining options at this Naples retreat

Choose dates to view prices

Located near the Port of Naples, Eurostars Hotel Excelsior offers a peaceful haven with stunning rooftop views. Guests can work out at the gym, dine at the restaurant, or relax with drinks at the bar. Multilingual staff provide praised dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is RM1,012
RM1,168 total
includes taxes & fees
10 Jun - 11 Jun
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Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Self-parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Eurostars Hotel Excelsior pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Eurostars Hotel Excelsior?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Eurostars Hotel Excelsior on 10 Jun 2026 start from RM1,012, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Eurostars Hotel Excelsior?

Self-parking is available for EUR 30 per day.

What time is check-in at Eurostars Hotel Excelsior?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Eurostars Hotel Excelsior?

Checkout is at noon.

Where is Eurostars Hotel Excelsior located?

Located in Naples City Centre, this hotel is steps away from Via Partenope and Gulf of Naples. Castel dell'Ovo and Lungomare Caracciolo are also within 10 minutes. Chiaia - Monte di Dio Station is 12 minutes by foot and San Pasquale Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 602 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel restaurant staff were very friendly and food excellent.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely go for the breakfast. Lovely spacious room full of morning light.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Noel

Liked: Cleanliness, amenities, property conditions & facilities
Lovely location with great views
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast buffet and spacious room with an excellent view. Friendly staff too
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room and service
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Arcangela

Liked: Cleanliness, amenities, property conditions & facilities
Clean, wonderful room with view of Vesuvius
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room — gorgeous sea view — staff was wonderful!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend this Hotel great staff in particular Francesca she was the best very sweet and friendly but most importantly very helpful. I would recommend this Hotel to anyone who travels to Napolis. 5 stars all around the service the friendly staff members is incredible
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
The room was huge with a beautiful view. The morning breakfast was a feast of delicious food. Even if you’re not a breakfast person, you will still want the breakfast bar. The staff was incredibly helpful and accommodating. Room service was a great perk at the end of a tiring day. I highly recommend staying here.
The view from room 512
Breakfast
Breakfast
Breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ali

Liked: Amenities
Clean room and very friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Behrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, staff, view

Great location, staff, view, and the rooms look like from a castle!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Lovely rooms overlooking the sea. Excellent restaurants and staff. Wanted to stay longer.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice option in naples.... top notch hotel with amazing people. Great location too.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and always love to stay here
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Branden

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, staff, room and breakfast buffet were great. The only issue we had is that it would have been nice to know the whole street in front of the hotel would be torn up during the stay which diminished the enjoyment of the stay and having a balcony room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, amenities
Good service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was Perfetto. Ease of check in and service across the board.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the water. Lots of restaurants along the promenade. Beautiful rooftop bar and restaurant
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jannette

Liked: Staff & service
Everything about this hotel was amazing except for the sewer smell in the restroom. I would book again for the price and area. As a solo traveler, I felt very safe staying here. Francesca at the front desk spoke very good English and was very helped with pointing me in the direction for things to do. Highly recommend a balcony room or suite. The view is insane!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

ENRICO P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding desk staff.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful and professional. The property, unique and elegant. Location, outstanding!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Lovely old school Italian hotel with classic charm and excellent service
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property- love the location and everything about it.rooms are phenomenal!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a fantastic location. Sea facing junior suite was wonderful ..light and spacious with amazing view over the bay. Walkable in 10 mins to centre of town or harbour for boat trips. Fantastic
Stayed 3 nights in Oct 2025