Free self-parking

Reviews of Napa Winery Inn

3 out of 5
Napa Winery Inn
1998 Trower Ave, Napa, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1001 reviews" "
Rating 8 - Good. 251 out of 1001 reviews" "
Rating 6 - Okay. 63 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Bhaskar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Polly

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is undergoing a major renovation but it didn't affect our stay. Close to downtown Napa and wineries. Staff is excellent. Rooms are modern, large and comfortable with updated bathrooms and furniture that support all electronics. Great value and pet friendly. Will stay again next time and highly recommend to others.
Stayed 1 night in Apr 2024

10/10 Excellent

Prajakta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room with sufficient amenities!
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and was easy to get around while in Napa Vally.
Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience. Sincerely,

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
We're delighted to know you enjoyed your visit! Your positive feedback means a lot to us. Sincerely,

10/10 Excellent

SHELLIE

Liked: Cleanliness, staff & service, property conditions & facilities
Great find, large rooms.
Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience. Sincerely,

8/10 Good

corrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were cute and quiet. Staff were friendly. The only complaint was that the coffee was always empty. In their defense they had workers working on improving the property and they were continually helping themselves. A kind gesture but impossible to keep up with.
Stayed 3 nights in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thank you for your feedback, and we apologize for any aspects of your experience that fell short of expectations. We appreciate your insight as we continuously strive to improve. Sincerely,

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service
Construction going on
Stayed 2 nights in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thank you for your feedback, and we apologize for any aspects of your experience that fell short of expectations. We appreciate your insight as we continuously strive to improve. Sincerely,

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and helpful.
Stayed 3 nights in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
We're delighted to know you enjoyed your visit! Your positive feedback means a lot to us. Sincerely,

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very sweet and comfortable. The place was certainly nice, though they were redoing the entry. The road is close and was loud in the room, but especially close to the pool. It wasn’t a problem, just not as nice as I’d hoped to provide for my visitors. It was a great price for the area and more than decent!
Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thanks a bunch for the fantastic review! We're so glad you enjoyed your stay. Sincerely,

2/10 Terrible

Iraida N, Los Angeles

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ladrones! Rateros! Son unos rateros juntos con los de expedía! Esteros de cuello blanco
Stayed 2 nights in Mar 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Gracias por sus comentarios y nos disculpamos por cualquier aspecto de su experiencia que no haya cumplido con sus expectativas. Apreciamos su conocimiento mientras nos esforzamos continuamente por mejorar. Atentamente,

8/10 Good

Nam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel interior looked like it had been renovated and the room we stayed in was really nice and clean. Complementary breakfast was mediocre. It’s located next to the freeway but it was quiet in the room. We would stay here again next time we come to the Napa valley.
Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Dear Nam,We're thrilled to have exceeded your expectations! Thank you for your kind words and for choosing us. Sincerely,

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well kept in the bathroom is great, but the mattress is a bit stiff and uncomfortable, and the room across from us was throwing a really loud party with yelling every time anyone open the door past 10 PM. The staff was great about getting them to quiet down, but it kind of felt like a college student hotel as a result.
Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Dear Karen,Thank you for your feedback, and we apologize for any aspects of your experience that fell short of expectations. We appreciate your insight as we continuously strive to improve.Sincerely,

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Napa Winery Inn. It was close to many wineries and restaurants. The room was large and comfortably furnished. The pool area was nice as well.
Stayed 4 nights in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Dear Judith,We're delighted to know you enjoyed your visit! Your positive feedback means a lot to us.Sincerely,

10/10 Excellent

Cheolmin, irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100달러대 가격에 300달러대 숙소 이번 봄방힉 최고의 숙소입니다 inn이 아니라 호텔이어야 합니다
Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
귀하의 긍정적인 경험에 대해 듣는 것은 정말 보람 있는 일입니다. 귀하의 훌륭한 리뷰에 감사드립니다! 나파 지역에 계시다면 언제든지 다시 오실 것을 환영합니다.

4/10 Poor

Nada

Staff doesn’t cleaning room and bathroom for two days
Stayed 2 nights in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thank you for your feedback, and we apologize for any aspects of your experience that fell short of expectations. We appreciate your insight as we continuously strive to improve. Sincerely,

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This has become my new favorite place to stay in Napa, great choice and affordable
Stayed 2 nights in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Dear Karen,Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience and we can't wait to welcome you back on your next visit to the area.Thank you,

10/10 Excellent

Maria

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wa perfect for my family and my fur baby. Truly thankful for Winery Inn
Stayed 2 nights in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Dear Marie,We're thrilled to have exceeded your expectations! Thank you for your kind words and for choosing us. Sincerely,

8/10 Good

Yilun

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice service overall very pleasant stay. Pool was not heated, so very cold water but jacuzzi was heated.
Stayed 2 nights in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Dear, Yilun,We're thrilled to have exceeded your expectations! Thank you for your kind words and for choosing us. Sincerely,

6/10 Okay

Wayne, Los Banos

Business traveller, Travelled with partner
Liked: Staff & service
Highway noise and temporary construction
Stayed 2 nights in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thank you for your feedback, and we apologize for any aspects of your experience that fell short of expectations. We appreciate your insight as we continuously strive to improve.Sincerely,

8/10 Good

Elizabeth

Travelled with partner
Liked: Property conditions & facilities
Breakfast needs to be extended to 10am on weekends. I had requested a first floor room when I made reservations. I was given a room in the 3rd floor. Comforter was lumpy and slid off the bed. Not enough coffee regular in room.
Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thank you for your feedback, and we apologize for any aspects of your experience that fell short of expectations. We appreciate your insight as we continuously strive to improve.Sincerely,

10/10 Excellent

Samantha

Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience. Sincerely,

6/10 Okay

Alejandra

Stayed 1 night in Mar 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience. Sincerely,

8/10 Good

Earnestine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
Thanks a bunch for the fantastic review! We're so glad you enjoyed your stay.

10/10 Excellent

Regina, reidsville

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff very friendly and helpful. Beds very comfortable and clean facility
Stayed 1 night in Apr 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
It's truly rewarding to hear about your positive experience. Thank you for your wonderful review! Sincerely,

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Plenty of parking, restaurants nearby. Hot tub was nice and good breakfast too.
Stayed 2 nights in Mar 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
It's truly rewarding to hear about your positive experience. Thank you for your wonderful review! Sincerely,

10/10 Excellent

Earnestine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and I love the upgrades made since our last visit.
Stayed 1 night in Mar 2024
Response from The Executive Team at Napa Winery Inn on 18 Apr 2024
Dear Earnestine,Your kind words mean the world to us. We're thrilled to have provided you with a memorable experience. Sincerely,

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Executive Team at Napa Winery Inn on 18 Apr 2024
Dear Kelly,Your wonderful feedback motivates us to continue delivering exceptional experiences. We can't wait to welcome you back for another unforgettable stay. Sincerely,

8/10 Good

Carrie

Business traveller
Nice room great staff
Stayed 2 nights in Mar 2024
Response from The Executive Team at Napa Winery Inn on 28 Mar 2024
Dear Carrie,We're delighted to hear that our accommodations and services met your expectations. Your glowing review truly motivates our team to continue delivering exceptional hospitality.Sincerely,

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
The Front desk staff was very nice, the room was perfect and the breakfast was right on point.
Stayed 1 night in Jan 2024
Response from The Executive Team at Napa Winery Inn on 28 Mar 2024
Dear Mariana,We're delighted to hear that our accommodations and services met your expectations. Your glowing review truly motivates our team to continue delivering exceptional hospitality.Sincerely,

8/10 Good

Sathya

Stayed 1 night in Mar 2024
Response from The Executive Team at Napa Winery Inn on 26 Apr 2024
We're delighted to know you enjoyed your visit! Your positive feedback means a lot to us. Sincerely,

10/10 Excellent

Georgios

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with very knowledgeable and helpful staff
Stayed 3 nights in Mar 2024
Response from The Executive Team at Napa Winery Inn on 22 Mar 2024
Dear Georgios,Wow, what a fantastic review! We're delighted to know that you had such a wonderful time at our hotel. Your satisfaction is our top priority, and we look forward to serving you again in the future.Sincerely,

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Executive Team at Napa Winery Inn on 22 Mar 2024
Dear Paul,Thank you for taking the time to share your positive feedback. It's always rewarding to hear that our guests had a great experience. We can't wait to have you back for another enjoyable stay!Sincerely,

8/10 Good

Michelle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from the minute we checked through checkout! Pet-friendly too! 😎
Stayed 1 night in Mar 2024
Response from The Executive Team at Napa Winery Inn on 22 Mar 2024
Dear Michelle,Thank you for taking the time to share your positive feedback. It's always rewarding to hear that our guests had a great experience. We can't wait to have you back for another enjoyable stay!Best Regards,

10/10 Excellent

Holly

Travelled with family
Liked: Amenities
Great property and conveniently located to downtown, Silverado trail, shopping/outlets and dining. Appreciated that they allowed us to check in early prior to a birthday party luncheon in town.
Stayed 1 night in Mar 2024
Response from The Executive Team at Napa Winery Inn on 22 Mar 2024
Dear Holly,We're thrilled that you had an excellent stay with us! Your glowing review means the world to us. We're committed to providing exceptional service, and we're glad it made a difference in your experience. See you again soon!Sincerely,

8/10 Good

Rhona Mae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Executive Team at Napa Winery Inn on 22 Mar 2024
Dear Rhona Mae,Thank you for taking the time to share your positive feedback. It's always rewarding to hear that our guests had a great experience. We can't wait to have you back for another enjoyable stay!Best Regards,

10/10 Excellent

Syunik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Property, in restoration and very clean. It’s on the side of the highway so there’s nothing near walking distance, but at the same time, it’s 10 minutes driving distance away from great reservations.
Stayed 1 night in Mar 2024
Response from The Executive Team at Napa Winery Inn on 22 Mar 2024
Dear Syunik,We're thrilled that you had an excellent stay with us! Your glowing review means the world to us. We're committed to providing exceptional service, and we're glad it made a difference in your experience. See you again soon!Sincerely,

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Executive Team at Napa Winery Inn on 22 Mar 2024
Dear Janet,Thank you for taking the time to share your positive feedback. It's always rewarding to hear that our guests had a great experience. We can't wait to have you back for another enjoyable stay!Best Regards,

8/10 Good

Adan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like cleanliness and roomie rooms
Stayed 2 nights in Mar 2024
Response from The Executive Team at Napa Winery Inn on 22 Mar 2024
Dear Adan,We're thrilled that you had an excellent stay with us! Your glowing review means the world to us. We're committed to providing exceptional service, and we're glad it made a difference in your experience. See you again soon!Warm Regards,

2/10 Terrible

anisha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Extremely thin walls, were surrounded by screaming children in adjacent rooms, heard a lot of children and parents screaming all day and night. dirty diapers were left in the hallway. Staff was nice!
Stayed 1 night in Mar 2024
Response from The Executive Team at Napa Winery Inn on 22 Mar 2024
Dear Anisha,We sincerely apologize for the disturbance caused by the noise from neighboring guests during your stay. Providing a peaceful and comfortable environment for all our guests is of utmost importance to us, and we regret that we fell short of your expectations in this regard.We appreciate you bringing this matter to our attention, and we assure you that we take all guest feedback seriously. We will be taking steps to address noise disturbances promptly and effectively to prevent similar incidents in the future.Sincerely,

10/10 Excellent

Kelley, Sheridan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Executive Team at Napa Winery Inn on 17 Mar 2024
Hi Kelley,It was a pleasure having you as our guest, and we hope to welcome you back soon for another fantastic stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All remodeled inside beautiful. Great beds and sheets, new luxurious towels, new tiled shower and spacious room with tile and some carpet. Ice machine good and continental breakfast fresh fruit, fresh orange and apple juice not in machine, make your own waffle, boiled eggs, pastries and muffins and breads and bagels. Location is central to all wineries in Napa and Sonoma valleys. Free safe parking in hotel lot outside well lit
Stayed 3 nights in Mar 2024
Response from The Executive Team at Napa Winery Inn on 14 Mar 2024
Hi Lynn,Thank you for the 5 star rating! We're delighted you enjoyed your stay with us.We look forward to the opportunity to welcome you back during your next visit to Napa.Sincerely,

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from The Executive Team at Napa Winery Inn on 14 Mar 2024
Hi Kelly,Thank you for the 4 star rating! We're delighted you enjoyed your stay with us.We look forward to the opportunity to welcome you back during your next visit to Napa.Sincerely,

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife really enjoyed the soaking tub. Breakfast was good
Stayed 4 nights in Mar 2024
Response from The Executive Team at Napa Winery Inn on 18 Apr 2024
Dear Kevin,We're so grateful for your positive review! It's guests like you that make our work truly rewarding.Sincerely,

10/10 Excellent

Gail

Stayed 1 night in Mar 2024
Response from The Executive Team at Napa Winery Inn on 18 Apr 2024
Dear Gail,Your satisfaction is our top priority, and we're thrilled to have achieved it. Until next time. Cheers,

10/10 Excellent

Yee Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal and new renovations
Stayed 3 nights in Mar 2024
Response from The Executive Team at Napa Winery Inn on 14 Mar 2024
Hi Yee,Thank you for your kind words! We're delighted you enjoyed your stay with us.We look forward to the opportunity to welcome you back during your next visit to Napa.Sincerely,

10/10 Excellent

Rocco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Love the new renovations with the new lobby. great work. I will be back for sure.
Stayed 1 night in Feb 2024
Response from The Executive Team at Napa Winery Inn on 7 Mar 2024
Dear Rocco, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. It was our pleasure to make your experience special. We look forward to welcoming you back soon!Sincerely,

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 4 nights in Feb 2024
Response from The Executive Team at Napa Winery Inn on 7 Mar 2024
Dear Leonid, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. It was our pleasure to make your experience special. We look forward to welcoming you back soon!Sincerely,

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly and helpful staff, clean and quiet hotel with a decent breakfast for a very good price compared to other options.
Stayed 2 nights in Feb 2024
Response from The Executive Team at Napa Winery Inn on 7 Mar 2024
Dear Michael, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. It was our pleasure to make your experience special. We look forward to welcoming you back soon!Sincerely,

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The property is close to downtown Napa and yontville
Stayed 2 nights in Feb 2024
Response from The Executive Team at Napa Winery Inn on 7 Mar 2024
Dear Sarah, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. It was our pleasure to make your experience special. We look forward to welcoming you back soon!Sincerely,