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"The room is very clean and spotless,. The housekeeper cleans room and changes the sheets every day. Front desk staff and the manager are very friendly. they offer help anytime I ask. I like the breakfast buffet.There is a lot of variety food that is very fresh. There is the staff who cooks on side as well . The location of the hotel is perfect. I can access public transportation at short walking distance. I can find a lot of different restaurants, shopping center at a few minutes walk. I enjoyed my stay. Silly."

"Stayed here for our layover and it was great! So convenient, and easily accessible. It's quiet and clean. Breakfast was delicious and had a large selection available. Staff were friendly and spoke english very well. Definitely recommend for long layovers. "

"Cynthia Zheng was a lovely doorman. Club Lounge is amazing. Would stay at Shangri-La again."

"Friendly staff and clean room"

"Room is very clean and friendly & helpful staffs"

"helpful staff, clean room, quiet, wonderful lake view"

"Great room. Great views. Great location. Great service. Great housekeeping. With 400+ rooms, nothing was too hard for the team here. Every need was met instantly with a smile. Loved our 5 days stay here. Thank you Intercontinental Nanjing Team for a memorable stay. We will definitely be back. "

"Like the hotel staff and the shopping mall near the hotel. Not too far from the subway station and has a Starbucks coffee shop close by. The only drawback is that the hotel doesn’t have a laundry facility but on the Expedia website says it has. So it’s misleading to me because I was expecting to do laundry when I arrived. "

"Clean room, ease access to all transportations. "