"The staff was helpful, comprehensive about the weather as it was raining so they gave us the room earlier.
Everything was perfect, clean, room was great, the bathroom very clean and well designed.
The dinner at the Grill was very good with products in season."
"We arrived at 10:30pm into Charleroi. An uber was €12 but we walked to the hotel shuttle section outside of the airport and waited with other families for the hotel shuttle. Two taxis turned up and told us they were the hotel shuttle. The taxi driver was very rude and huffing that he had to move his things off the passenger seat for me to sit. When we arrived at the hotel I paid at the hotel desk for the shuttle which was over €20. This price is absolutely extortionate and completely inflated in comparison to the cost of an uber. You automatically expect a hotel shuttle service to be free or at least subsidised for guests but it was a complete rip off. No prices displayed at all beforehand and it was so disorganised at the shuttle waiting area at the airport it was also impossible to have asked for a price beforehand. Very disappointing and quite frankly felt scammed. Hotel room itself was nice and cannot fault it. breakfast was okay. DO NOT USE THE HOTEL SHUTTLE!"
"Clean comfortable room ideally located to break a long journey as it was not far from the main roads with Namur centre only a short drive away. We were lucky enough to stay alongside many cyclists preparing for the Tour de Wallonie. Great stay!"
"Nothing wrong with the hotel. Yes, it's quite old and feels that way, but our room was large, comfortable and had a nice view outside.
The location is OK for trains and walks,
The receptionist who greeted us was the most friendly, helpful person we've experienced in that position."