Interior entrance

Reviews

8.0

Very good

Rating 10 - Excellent. 43 out of 158 reviews" "
Rating 8 - Good. 79 out of 158 reviews" "
Rating 6 - Okay. 26 out of 158 reviews" "
Rating 4 - Poor. 5 out of 158 reviews" "
Rating 2 - Terrible. 5 out of 158 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Eldo, Dawson City

Liked: Property conditions & facilities
Highway hotel at the edge of town - almost an hour walk from train station. Very friendly and helpful staff though who helps us forward our luggage while we walked the Nakisendo Trail. We found a small Ramon restaurant around the corner where a delightful woman of at least 80 years prepared dinner for us for a most reasonable price. We spoke to her and she to us using Japanese to English and English to Japanese translator apps. We tried the interesting appetizer she brought us. They tasted good and upon asking our host what is was, the translator said “That’s a bee’s child”. Enjoy the larvae and the ramen. We did.
Stayed 1 night in Nov 2023

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice, clean and staff are very polite and friendly. The breakfast was amazing. Unfortunately, when we booked there wasn’t non-smoke room available, so we had to stay in a smoke room.
Stayed 1 night in Oct 2023

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to sleep on the drive from Kiso Valley to Himeji
Stayed 1 night in Apr 2023

8/10 Good

Sae

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Basic hotel but comfortable
Comfortable bed, lovely breakfast, good location(if you have a car though) There are many restaurants and supermarket walking distance.
Stayed 2 nights in Mar 2023

8/10 Good

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very good. If I had to have a say for some improvement, I would say the location is inconvenient: it is a bit far from the station. It would be nicer if you have a couching service, etc. But the location is wonderful when you come by car. It is near motor way.
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Travelled with family
The location is good. However, the blanket was old.
Stayed 1 night in May 2019

8/10 Good

liu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chose this hotel for its location near nakasendo trail. It’s 2 mins walk to a bus stop that leads to Nakatsugawa Station to connect to Magome. Everything was quite good, Room size and dinner at hotel satisfactory.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient 'business' style hotel. A long way from train station though (¥1500 by taxi).
Stayed 1 night in Mar 2019

8/10 Good

Peter, Greenwich,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A basic hotel, adequate for a one night stop-over, more attention to dual language notices would make life easier for the non-Japanese traveler. 2020 is just around the corner, and Route-inn is a national chain.
Stayed 1 night in Nov 2018

10/10 Excellent

JB

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently locates hotel if you have a car and want to walk the Magome-Tsumago post road trail. Breakfast was good. Staff excellent.
Stayed 1 night in Oct 2018

8/10 Good

Linda, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel. Locations bit out of the way
Staff very helpful. Breakfast a bit ordinary. Beds were very hard and rooms not very large
Stayed 1 night in Oct 2018

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Dave, Leicester, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a one nighter
A good hotel, very accommodating with the food which was cheap but good quality. We didn’t have a car which, if on foot, can be a problem as quite a trek to the town and taxis aren’t the easiest to get hold of...but hotel good for the price and a nice bonus onsen was great!
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good value, and exceeded expectation.
Great staff, No easy access from train station. I would stay here again.
Stayed 1 night in Jul 2018

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for Nakasendo Way
Nice hotel with very helpful staff. Public baths are good (water is very warm for those new to baths) and laundry facilities. Rooms are a reasonable size with very hard beds. Kettle and tea/coffee and air mister. A little out of town but 100m from bus stop direct to Nakatsugawa train station from where you can catch another bus for the Nakasendo trail. Handy restaurants, sweet shop and convenience store all within 500m. Restaurant provides a good buffet breakfast and very reasonable priced dinner options suitable for all tastes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
all the amenities work, not near the city center so keep that in mind
Stayed 1 night in Apr 2018

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Nice bath but far from the station
30-minutes’ walk or a 1500-yen taxi ride from the station - or a bus ride, but buses are infrequent. Very handy if you’re coming by car as it’s just off Route 19. Nice onsen-style bath - great if you’ve been hiking the Nakasendo!
Stayed 1 night in Dec 2017

6/10 Okay

Nigel, Toronto

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great staff, very helpful and personable. Breakfast provided was good
Stayed 2 nights in Oct 2017

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We stayed at this hotel for one night in order to complete the Magome to Tsumago walk. We were very happy with our stay at this hotel. The service was very good, the staff were very helpful and friendly. They had a map with exact directions of how to get into town by bus which was very helpful. Bus to town about 15min. The hotel itself is about 2.5-3kmkm from the main station. Taxi to the hotel was around 1500yen or so. There is not a huge amount of food options around the area except for the hotel restaurant, McDonalds down the road and a few other places. There is a supermarket in handy distance. Enjoyed my stay would stay again.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a regular business hotel.
Stayed 1 night in Jun 2017

10/10 Excellent

Tan, Buriram, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi available in all area. Buffet Breakfast was excellent ! BTW,there is a family mart close by --- incase other snacks/food needed ^^

10/10 Excellent

GnS, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair sized room with great breakfast, free parking
Twin beds only (no doubles). But staff was wonderful, despite the lack of English spoken. Lovely, modern facility.

8/10 Good

Winfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and very close to Old Edo Era Road
went to see the famous Edo-era Naka-Sendo road and most convenient location to stay was Nakatsugawa, just 5 mls from Magome and 9 miles from Tsumago, the 2 must see villages of the old road. Hotel itself in really good shape with - already known - small rooms but everything else from very curteous and helpful staff via breakfast and free parking to fast instant wifi very recommendable. All in all if we went there again would definitely stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You need to take a bus from the station, but overall the hotel was better than we expected. The room had good space for luggage, an onsen, and a place to do laundry. The restaurant served a good dinner, and a big buffet breakfast.

2/10 Terrible

HALI

Disliked: Room comfort
The hotel location was not convenient. In order to do anything, we had to take a taxi. The worst part was the bed. The mattress felt like a piece of wood with springs coming out, covered in fabric! On the positive side, the staff was courteous and the buffet breakfast was good.

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Value for money
Basic traditional Japanese business hotel. Value for money. Don't be late for breakfast, you will be told off :-)

6/10 Okay

Johanna, Paris

Liked: Cleanliness, staff & service, room comfort
convenient cheap stay
nice hotel for the price, good onsen, decent breakfast

8/10 Good

Danielle, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
I stayed in the hotel the night before doing the walk on the Nakasendo highway. The hotel is a bus ride from the station in an industrial area so there is not a lot to do there. I had dinner at the hotel and the food was great as was the breakfast. The rooms were standard for a Japanese business hotel. It was a good place to stay prior to the walk.

8/10 Good

James, Osaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, fair location
We stayed here one night for a weekend in Magome and the Nakasendo. All in all a nice business hotel with a courteous staff that spoke English, a bonus for the tourist. The room was clean, large by Japanese standards and even had a small refrigerator. The beds were firmer than I would like but then all Japanese beds are. (btw, the hotels booking page can be misleading - there are no king size beds at this hotel.) Excellent pillows for my dodgy neck, and the windows open for fresh air. The included breakfast buffet is large and varied - eggs, ham, scallops, noodles, salads and more - and justifies the high rate. The only downside is the location, a twice-the-minimum taxi ride from the train station and farther than you would want to walk. It is more convenient if you are driving as it is on a major road and has ample parking. There are restaurants and a market in the neighborhood, just not the quantity or selection that is near the station.

6/10 Okay

mitsushi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
フリーWi-Fiだが、スマホ通信がイマイチだった。
Stayed 1 night in Apr 2024

10/10 Excellent

Tadahiko

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適に過ごせました。
Stayed 1 night in Mar 2024

2/10 Terrible

サトシ

Stayed 1 night in Dec 2023

4/10 Poor

Atsuhiko

Stayed 3 nights in Dec 2023

6/10 Okay

アツシ

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Kanako

Stayed 1 night in Nov 2023

6/10 Okay

ユキヒロ

Disliked: Cleanliness
Stayed 1 night in Nov 2023

6/10 Okay

Kazuhito

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wi-Fiの接続が悪い。 接続が頻繁に切れた。
Stayed 1 night in Nov 2023

10/10 Excellent

たくや

Stayed 1 night in Oct 2023

10/10 Excellent

ミホコ

Stayed 1 night in Oct 2023

8/10 Good

ミホコ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

たかふみ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事が美味しく衛生面も抜群に行き届いている。
Stayed 1 night in Sep 2023

8/10 Good

こうじ

Stayed 1 night in Sep 2023

2/10 Terrible

Robb

Stayed 1 night in Aug 2023

10/10 Excellent

TAKAO

Stayed 1 night in Aug 2023

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです
Stayed 1 night in Aug 2023

8/10 Good

ミドリ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
数回利用しています。 大浴場があるのが嬉しいですね。 ホテル内のレストランで、夕食、朝食が頂けるので、ゆっくり寛げます。
Stayed 1 night in Aug 2023

8/10 Good

ゆき

Stayed 1 night in Jul 2023

8/10 Good

ソウジ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
とても良い感じでした
Stayed 1 night in Jul 2023

10/10 Excellent

とわ

Stayed 3 nights in Jul 2023