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Nairobi Upperhill Hotel

3.5 star property
Hotel with free parking, near Kenya Railway Golf Club

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Photo gallery for Nairobi Upperhill Hotel

Exterior
Bar (on property)
Living room
Lobby sitting area
Memory-foam beds, blackout curtains, free WiFi, bed sheets

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

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About the area

Map
Upper Hill,mawensi road, Nairobi, 00600

What's nearby

  • Strathmore University - 7 min walk - 0.6 km
  • Nairobi Hospital - 18 min walk - 1.6 km
  • Uhuru Park - 2 min drive - 1.9 km
  • Kenyatta International Convention Centre - 4 min drive - 3.0 km
  • Yaya Centre - 5 min drive - 3.7 km

Getting around

  • Nairobi Station - 20 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 20 min drive

Restaurants

  • ‪Art Caffe - Britam Tower - ‬12 min walk
  • ‪Java House - Mbagathi - ‬3 min drive
  • ‪One Stop Coffee Shop - ‬5 min drive
  • ‪Java KMA - ‬18 min walk
  • ‪Pizza Inn/Chicken Inn Mbagathi Way - ‬17 min walk

About this property

Nairobi Upperhill Hotel

Hotel near Kenya Railway Golf Club
Located close to Strathmore University and Royal Nairobi Golf Club, Nairobi Upperhill Hotel provides an airport shuttle, a coffee shop/cafe and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business centre.
You'll also enjoy perks such as:
  • Free self-parking
  • Express check-in, a 24-hour front desk and a lift
  • Smoke-free property, free newspapers and meeting rooms
Room features
All guest rooms at Nairobi Upperhill Hotel have amenities, such as free WiFi and free newspapers, as well as free bottled water and room service.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch TVs with premium channels

Languages

English

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Front of property

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The price is RM237
RM280 total
includes taxes & fees
10 Aug - 11 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Free daily newspapers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Property is also known as

Nairobi Upperhill
Nairobi Upperhill Hotel
Upperhill
Upperhill Hotel
Upperhill Hotel Nairobi
Upperhill Nairobi
Nairobi Upperhill Hotel Hotel
Nairobi Upperhill Hotel Nairobi
Nairobi Upperhill Hotel Hotel Nairobi

Frequently asked questions

Is Nairobi Upperhill Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nairobi Upperhill Hotel?

Self-parking is free at this property.

What time is check-in at Nairobi Upperhill Hotel?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Nairobi Upperhill Hotel?

Checkout is at 11 AM.

Where is Nairobi Upperhill Hotel located?

Located in Upper Hill, this hotel is within 2 mi (3 km) of Kenya Railway Golf Club, Nairobi Railway Museum and Strathmore University. Royal Nairobi Golf Club is 2.2 mi (3.6 km) away.

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Nairobi Upperhill Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 8 out of 47 reviews
Rating 8 - Good. 10 out of 47 reviews
Rating 6 - Okay. 9 out of 47 reviews
Rating 4 - Poor. 2 out of 47 reviews
Rating 2 - Terrible. 18 out of 47 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

3.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Experience

I stayed at the hotel for 3 nights. It was an absolute nightmare The elevator did not work The room was changed on 2nd night The wifi did not work They did not let me speak to the manager. I asked for a refund and they did not let me speak to anyone in the management Worst hotel. Worst location

2/10 Terrible

TITUS O

Stayed 2 nights in Jan 2021

2/10 Terrible

Samson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible!

The hotel was closed down, yet my booking was accepted and payment received
Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

2/10 Terrible

nathan

Disliked: Staff & service, property conditions & facilities, room comfort

WORST EVER!

The premises are good but "under renovation" goes the claim from the receptionist. No power, a noisy generator was running which was switched off at 2am! Only 1 light bulb above the bed, no warm water, no tv, no food services! No running water after the generator was turned off! I moved to another hotel.
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2020

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing. No power. Dirty. Lift out of service. No tv .
Stayed 1 night in Mar 2020

6/10 Okay

Erick

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

4/10 Poor

René

Disliked: Staff & service
Stayed 7 nights in Feb 2020

2/10 Terrible

Abraham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty Experience at Nairobi UpperHill Hotel

The experience of my stay at Nairobi UpperHill Hotel was awful. The place is abandoned, both the hotel and the neighborhood. The hotel is old and unrepaired. The walls have mold due to water soaking in them. The corridors are dark with no lights, I was actually scared for the first night thinking that probably someone might attack me. It does not look secure at all. The bathrooms are old and worst of all not hot water. It was a nasty experience! The photos on the web are very deceptive
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aucun point positif, chambre sans eau chaude, pas d'ascenseur, hygiène laisse à désirer, je ne fais que constater, je n'y suis pas resté j'ai préféré me rendre dans un hôtel avec de meilleures prestations, Quand au restaurant vérifié vos tasse la mienne était sale avec des poils à l'intérieur !!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
They do not changed my duvet and my pillows was sdme like 3 days
Stayed 11 nights in Jul 2019

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skit

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nyachol

My stay was amazing!
Stayed 1 night in Jul 2019

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skit

Stayed 3 nights in Jul 2019

8/10 Good

Aoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

6/10 Okay

Eric

I did not set any expectations since I had read the reviews (which were not so good) and the hotel was cheap. All I wanted was a room to lay my head down because I had events to attend within the city and did not want to drive home to Kajiado county. The room was ok. Water was luke warm. Appears there was a power issue when I checked in however they got a generator. I believe the place needs a facelift. It is in a good quiet location and it can do so much better with a little attention.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Constant interruption of electric and internet. No TV service although there was one in the room. Quality of food was horrible. Rooms were in desperate need of repair. Rooms were not what was advertised on Expedia website. Water was cold for most of time. Power for for hotel was dependent on a generator constantly running. Workers operated a kitchen at times with no electric or running hot water.
Stayed 11 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A home away from home

A beautiful and quiet place to stay, either short or long term. The proprietor is the best host ever! The hotel bar and music is very good.
Stayed 1 night in May 2019

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Hello, Nairobi Upper hill hotel is well situated, however the staff are not well armed with information and power to address issues raised by the clients.
Stayed 1 night in May 2019

8/10 Good

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place in Upper Hill

Clean and well maintained, staff are friendly and helpful. A good accommodation in the Upper Hill area.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
This is a good establishment and well situated, the cost is fair, at the time of my stay however the elevators were not working, the breakfast fare should be revised too.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was horabke wont recommrnd anybody to stay hare, stuff are un proffesion and big thieve
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Poor workmanship of the property. No hot water in my shower.
Stayed 2 nights in Nov 2018