Joy Palace

Property class: 3

Choose dates to view prices

Located close to Sarit Centre and University of Nairobi, Joy Palace provides free English breakfast, a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, 1 Double Bed

A room with a wooden desk, a wicker chair, a wardrobe, and a telephone.

Double Room, 1 Double Bed

  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A bedroom with two beds, a wooden chair, and a ceiling light.

Twin Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, Non Smoking

A double room with two beds, a wardrobe, and a chair.

Superior Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room

A single bed with a beige bedspread and white sheets, a wooden headboard, and a green cushion on a wicker chair.

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

A room with a wooden desk, a wicker chair, a wardrobe, and a telephone.

Standard Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Nairobi, Joy Palace is in the city centre. Sarit Centre and City Market are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Uhuru Park and Nairobi National Park. University of Nairobi and Kenyatta International Convention Centre are two other places to visit that come recommended. Visit our Nairobi travel guide
Map
Westlands Close, Nairobi, Nairobi County, 00101

What's nearby

  • A building with a traditional tiled roof and a sign that reads "Fairmont The Montrose."
    University of Nairobi
    18 min walk - 1.6 km
  • Sarit Centre
    8 min walk - 0.7 km
  • Oshwal Religious Centre
    12 min walk - 1.0 km
  • Westgate Shopping Mall
    17 min walk - 1.4 km
  • Nairobi National Museum
    18 min walk - 1.6 km

Getting around

  • Syokimau Station
    29 min drive
  • Nairobi (WIL-Wilson)
    19 min drive

Restaurants

  • 68 Library
    4 min walk
  • Brew Bistro & Lounge
    5 min walk
  • Ciel
    4 min walk
  • Nana Swahili Restaurant
    5 min walk
  • Clay Oven
    4 min walk

About this property

Joy Palace

  • Hotel near Sarit Centre
  • Located close to University of Nairobi and City Market, Joy Palace provides free English breakfast, a terrace and dry cleaning/laundry services. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), express check-out and express check-in
    • A reception hall, luggage storage and free newspapers
  • Room features
  • All guest rooms at Joy Palace include perks, such as laptop-friendly workspaces, in addition to amenities, such as free WiFi and sound-insulated walls.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with premium channels
    • Wardrobes/cupboards, heating and daily housekeeping

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  • Parking included
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Frequently asked questions

Is Joy Palace pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking at Joy Palace?

Self-parking is free at this property.

What time is check-in at Joy Palace?

Check-in start time: noon; check-in end time: 11:30 PM.

What time is check-out at Joy Palace?

Checkout is at 10 AM.

Does Joy Palace provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Joy Palace located?

Located in Westlands, this hotel is within 1 mi (2 km) of Sarit Centre and University of Nairobi. City Market and Uhuru Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Joy Palace Reviews

8.0

Very good

8.6

Cleanliness

10

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 6 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Room diferente from the booking but very cleaning place and friendly staff breakfast was very poor
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Excellent price for the place including breakfast. Biggest issue was there is no screen on the window and no netting so got bit all night long from mosquitos. Had to close the widow but with no AC or fan was very hot. Also killed two cockroaches.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Staff & service, amenities
Efficient, voor kort verblijf.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Enkelt centralt boende.

Ett enkelt boende som passar utmärkt för en god natts sömn.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks Marta

Thanks Marta for the attention
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

Excellent service and stay. Rooms are good and clean. Value for money. Staffs are extremely helpful!
Stayed 4 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and good neighborhood

Very friendly receptionist. Rooms are clean and value for price. Walking distance to restaurant, shopping center etc.
Stayed 4 nights in Jan 2019
Verified review

2/10 Terrible

J'avais réservé pour mon groupe d'amis et ils m'ont promis un hôtel de la qualité attendue puisque le Joy Palace ne pouvait nous accueillir tous. Nous fumes logés dans un hotel "bas de gamme", des chambres toutes petites et mal équipées (parfois sales), petit déjeuner de qualité médiocre aussi I booked for my group of friends and they promised me a hotel of the expected quality since the Joy Palace could not accommodate us all. We were housed in a "low-end" hotel, very small and poorly equipped rooms (sometimes dirty), poor quality breakfast too. NE FAITES PAS confiance à ces gens. NEVER TRUST this people !
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff and very good security.
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018