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Hays Suites

3.0 star property
Hotel in Nairobi with 24-hour front desk and restaurant

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Photo gallery for Hays Suites

Reception
Wardrobe
Restaurant
1 bedroom, minibar, individually decorated, individually furnished
1 bedroom, minibar, individually decorated, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
  • Restaurant

Room options

View all photos for Economy Double Room

1 bedroom, minibar, individually decorated, individually furnished

Economy Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, minibar, individually decorated, individually furnished

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Wood Ave, Nairobi, Nairobi County

What's nearby

  • Yaya Centre - 3 min walk - 0.3 km
  • Nairobi Hospital - 3 min drive - 2.6 km
  • University of Nairobi - 5 min drive - 4.1 km
  • Sarit Centre - 6 min drive - 4.4 km
  • Kenyatta International Convention Centre - 7 min drive - 5.5 km

Getting around

  • Lukenya (Kitengela) Station - 32 min drive
  • Nairobi (WIL-Wilson) - 14 min drive

Restaurants

  • ‪CJ's Kilimani - ‬6 min walk
  • ‪Moov Café & Bistro - ‬1 min walk
  • ‪Artcaffe - ‬6 min walk
  • ‪Sierra Brasserie - ‬5 min walk
  • ‪Gemini Lounge - ‬2 min walk

About this property

Hays Suites

Hotel located in Kilimani
Hays Suites provides amenities, such as laundry facilities and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • A round-trip airport shuttle (surcharge), a lift and luggage storage
  • A front desk safe, smoke-free property and a 24-hour front desk
Room features
All rooms are individually furnished, and include comforts such as bathrobes, in addition to thoughtful touches such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • 32-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Arabic, English, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 40 (one-way), (from 7 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hays Suites Hotel
Hays Suites Nairobi
Hays Suites Hotel Nairobi

Frequently asked questions

Is Hays Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hays Suites?

This property doesn't offer parking.

What time is check-in at Hays Suites?

Check-in start time: 1:00 PM; check-in end time: anytime.

What time is check-out at Hays Suites?

Checkout is at 10:00 AM.

Does Hays Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is Hays Suites located?

Located in Kilimani, this hotel is within a 10-minute walk of Yaya Centre and Lucky 8 Casino. Prestige Plaza and Royal Nairobi Golf Club are also within 2 miles (3 km).

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Hays Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10

initially booked for two days ended up staying four.Very nice place. i would stay there again.
Stayed 2 nights in May 2023

10/10

Very friendly staff, Internet speed was super fast, definitely recommend and sure will be back.
Stayed 7 nights in Aug 2023

10/10

There were a lot of mosquitoes at night, but they didn't bother me too much because I covered my whole body by large clean linen during at night.
Stayed 1 night in Dec 2023

4/10

They do give adequate drinking water though. However the rest is discouraging - beddings were dirty/dusty. Shower power very low. No parking and this should be highlighted.
Stayed 8 nights in Oct 2024

10/10

Almost fine but only shower system is not good 👍 for me. It was so difficult proper temperature during using it though. Mosquitos were annoying us during midnight. I wanted a mosquito net.
Stayed 1 night in Dec 2023

4/10

Stayed 2 nights in May 2024

10/10

Stayed 1 night in Dec 2023

8/10

Stayed 2 nights in Sep 2023

10/10

Stayed 1 night in Apr 2023

8/10

料金が安く、比較的便利だが、未だ新しいのが長所。Wifiのアクセスもまずまず。周りの治安はナイロビの中ではよいものの、夜間は非常に安全とは言えない。
Stayed 6 nights in Feb 2023

10/10

Stayed 2 nights in Mar 2022