2/10 Terrible
merhawit, Burnaby
Travelled with family
17 May 2024
Disliked: Cleanliness, amenities, property conditions & facilities
I do not not recommend for any one to book with this
They are really a scammers
What they post on Expedia and what I get is totally different.
1. The name of the apartment I have to pay a lot for of money for taxi to get the apartment
2.after so many time (3 hours) looking for the apartment name people told as the name is changed but the address is there
3. The person who is supposed to show me was not there he just contacted the security garage to show me the apartment
4 . I got inside the apartment and totally didn’t furniture, very dirty house, no lights
5.I told the security guard I don’t not accept this apartment because this is not what I book online on Expedia, totally different furniture very dirty house not even ready
6. Then the agency called the security to tell me that to give him a second chance to get me a better place because what he showed on Expedia is already taken I don’t know how it worked.
7. imagine this whole thing happening and then I try to explain to him how far I came and then I book because I trust Expedia and everything in the person was like talking to me as a joke and don’t even wanna talk to me. He just said give it to the security guard or the taxi driver so that I can talk to him. He don’t even wanna talk to me, so he told the taxi driver and the taxi driver took us the second address and when I get the second address, I was terrified again. The second house was not cleaned. It smells. There is no lights. I was screaming in the room.
merhawit
Stayed 6 nights in May 2024