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Reviews of Casa 1800 Los Naranjos Boutique Hotel

3 out of 5
Casa 1800 Los Naranjos Boutique Hotel
Km 85 Carretera a Los Naranjos, Nahuizalco, CH

Reviews

8.0

Very good

Rating 10 - Excellent. 17 out of 32 reviews" "
Rating 8 - Good. 8 out of 32 reviews" "
Rating 6 - Okay. 1 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 5 out of 32 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jose

Travelled with partner
Liked: Staff & service
The view was breathtaking and staff was very helpful. We didn’t have hot water so, cold showers during our stay.
Stayed 4 nights in Apr 2024

8/10 Good

Maria De, Sun valley

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in one of the rooms in the house and it’s like they describe it . Need to improve restaurant options.
Stayed 1 night in Mar 2024

8/10 Good

jean charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst place to stay.
It was a terrible experience. We didn’t have the basic service, no water service, no electricity and the bathroom had a horrible smell coming from the shower like a dead animal. We barely survived the night because it was late and we didn’t have a choice.
Stayed 1 night in Feb 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, food was great , views are incredible.
Stayed 2 nights in Sep 2023

8/10 Good

mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!
Stayed 1 night in Oct 2023

10/10 Excellent

Grisel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the cabin is breath taking
Stayed 3 nights in Sep 2023

10/10 Excellent

Stefany

Stayed 1 night in Sep 2023
Response from Ingrid on 11 Sept 2023
Agradecemos mucho que te hospedaras con nosotros, es un gusto para nosotros poder servirte. Esta siempre será tu casa

2/10 Terrible

NELLY

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The view was remarkable. The restaurant good & staff - wonderful! The young lady collecting money at the “front desk” was curt. One of our rooms were being worked on - and the door never locked. We took pictures. We had no hot water. No tv. Lighting kept dimming and finally had an outage. There was a huge drain hole I. The middle of the bathroom. One towel each. Of course the water was so freaking cold we took super quick showers! Though the weather was cool, there was no AC. We were told to open the windows which let in mosquitoes and the loudness of the generator. We were even provided mosquito spray. It was so disappointing. We have an open claim with Expedia for a refund. We will never stay there again. Just visit for the day. As stated earlier, the view is amazing. The walkways are rocky, so not very safe for the elderly. Can’t use wheelchair. Steep incline very unsafe. I can’t say enough about how dissatisfied we were. Expedia continually asked if we spoke with the front desk person but once she posted our payment, we never saw her again. She showed us how to lock our door which never locked. The bed was super comfortable. One good thing was that. The parking staff were very friendly. We have plenty of pictures to share. They have a lot of work to do before they can win my trust again and die this place to ever receive 1 star.
Stayed 2 nights in Aug 2023

10/10 Excellent

DAVID

Stayed 1 night in Jul 2023

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful property with amazing views and one of the best cups of coffee you will ever have.
Stayed 1 night in Jul 2023

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito y vale la pena por el precio
Stayed 1 night in Jul 2023

6/10 Okay

Karen

Stayed 1 night in Jul 2023

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a get away from the noisy town and reconnect with nature love it! Need Hot water but beautiful
Stayed 1 night in Mar 2023

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the friendly stuff and service the place have a fenomenal view of the volcano and nature sound
Stayed 1 night in Mar 2023

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, amenities
The place was beautiful, and the restaurant too. Maybe they could improve the service to solve problems (we didn't have hot water, and no one did follow up about the problem), and they could improve the hardness of the bed. Out of these two points, Everything was OK.
Stayed 1 night in Oct 2022

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to get away from the city and enjoy the fresh air up here. Room was cozy and clean. Food and service was great. The view while you have breakfest and a coffee is awesome. Highly recommend to visit here.
Stayed 1 night in Dec 2021
Response from Josue on 5 Jan 2022
Thank you for your lovely words! We are so glad, thanks for choice us :)

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Erasminia

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó la vista hermosa que tiene las cabañas tranquilo para descansar
Stayed 1 night in Sep 2023

10/10 Excellent

Silvia

Stayed 2 nights in Jul 2023

10/10 Excellent

Brenda

Stayed 1 night in Jan 2023

8/10 Good

Carlos

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Encontramos una cucaracha muy grande en la habitación y el agua caliente no funcionaba para nada … no nos pudimos bañar y hacia mucho frío
Stayed 1 night in Jan 2023

8/10 Good

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención de Ingrid, la chica de recepción, muy amable. La vista es espectacular. Ambiente agradable.
Stayed 1 night in Jan 2023

2/10 Terrible

Blanca S

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Luis Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing area and lookout we will hope to visited again.
Stayed 1 night in Oct 2022

10/10 Excellent

Osvaldo, San Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención
Stayed 1 night in Aug 2022
Response from Ingrid on 22 Aug 2022
Gracias por visitarnos! Les esperamos nuevamente, esta siempre sera su casa.

10/10 Excellent

MONICA

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy acogedor! el clima muy agradable y la comida variada y rica! Las habitaciones perfectas!
Stayed 1 night in Feb 2022
Response from Ingrid on 14 Mar 2022
Para nosotros ha sido un gusto que te hospedes en casa 1800 Los Naranjos, esta siempre sera tu casa. 🤗

4/10 Poor

Jose

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
No hay seguridad y esta afuera del lugar
Stayed 1 night in Oct 2021