Reception

Reviews of Toyoko Inn Chubu International Airport No.2

3 out of 5
Toyoko Inn Chubu International Airport No.2
4-2-5 Centrair, Tokoname, Aichi

Reviews

8.2

Very good

Rating 10 - Excellent. 389 out of 1001 reviews" "
Rating 8 - Good. 399 out of 1001 reviews" "
Rating 6 - Okay. 156 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lay

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from 東横INN中部国際空港2 くちこみ担当 on 13 Nov 2023
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。またのご来館を心よりお待ち申し上げます。

8/10 Good

Rika

Liked: Cleanliness
The room was clean, however it was too much cigarette smell.
Stayed 1 night in Sep 2023
Response from front desk staff on 23 Sept 2023
Thank you for your styaying!

8/10 Good

Angelita, Macungie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport is only walkable.
Stayed 1 night in Aug 2023
Response from 東横INN中部国際空港2 くちこみ担当 on 15 Aug 2023
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will take seriously about your opinion and use it as a material for future improvement.

6/10 Okay

Toru, Chicago

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very convenient for airport. Room was extremely small.
Stayed 1 night in Jul 2023
Response from 東横INN中部国際空港2 くちこみ担当 on 11 Jul 2023
Thank you for staying at our hotel.We are waiting for the your next visit.

10/10 Excellent

Dong Wan, Evanston

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable (via outside) distance from the airport. They have a special check-in and check-out machines at the front desk to prevent the virus contact, and an English-speaking staff helped me using the machine. Cozy room with a card key. One unhappy thing (not related directly to the hotel) was that the cashier at the convenience store (FamilyMart) on the ground floor of the hotel's property—I encountered two young girl as a cashier at different time, and both of them didn't speak English at all. It's not hotel employee, but still the store at the airport hotel. What a nonsense.
Stayed 1 night in Jun 2023
Response from 東横INN中部国際空港2 くちこみ担当 on 29 Jun 2023
Thank you for comming our hotel.I am sorry to here that.I hope you come to visit our hotel again.Thank you.

8/10 Good

En Na

Stayed 1 night in Jun 2023
Response from フロント on 26 Jun 2023
この度はご宿泊頂きありがとうございました。またのご利用お待ち致しております。

10/10 Excellent

Ayumu

Stayed 1 night in Jun 2023
Response from フロント on 3 Jul 2023
この度はご宿泊ありがとうございました。重ねてクチコミへのご回答ありがとうございました。お客様のまたのご利用お待ちしております。

6/10 Okay

Me Yin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The staff who checked us in was unfriendly and a little rude in answering our queries.
Stayed 1 night in Jun 2023
Response from Receptionist on 12 Jun 2023
We are very sorry for the inconvenience caused.We will do our best to improve.We look forward to seeing you again.

10/10 Excellent

Phoebe

Stayed 1 night in Jun 2023
Response from フロント on 3 Jul 2023
この度はご宿泊ありがとうございました。重ねてクチコミへのご回答ありがとうございました。お客様のまたのご利用お待ちしております。

8/10 Good

TOMOKAZU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from フロント on 26 Jun 2023
今回もご宿泊頂きありがとうございました。またのご利用お待ち致しております。

6/10 Okay

Fumiya

Stayed 1 night in May 2023
Response from フロント on 26 Jun 2023
この度はご宿泊頂きありがとうございました。またのご利用お待ち致しております。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
良き
朝食のところで働いている方がとてもフレンドリーで素敵だった。窓から飛行機の離着陸は見えなかった。空港から歩くと思っていたより少し距離があって小さな子供連れにはちょっと大変。シャトルがあるようだけど使えばよかったかも。部屋はかなり狭いけどとてもとてもきれいだった。朝食付きでこの値段はすごい。
Stayed 1 night in May 2023
Response from フロント on 22 May 2023
この度はご宿泊頂き誠にありがとうございました。またのご利用をお待ちしております。

10/10 Excellent

Nick Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from フロント on 26 Jun 2023
この度はご宿泊ありがとうございました。またのご利用お待ちしております。

10/10 Excellent

TAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン、チェックアウトが簡単に行うことができてありがたかったです。また、スマホ充電器も貸していただき大変助かりました。
Stayed 1 night in Apr 2023
Response from 東横INN中部国際空港Ⅱ くちこみ担当 on 11 May 2023
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。今後も多くのお客様に選ばれるホテルを目指し精進して参ります。またこちらへお越しの際は、ぜひ当ホテルをご利用ください。

10/10 Excellent

Rositsa

Stayed 1 night in Apr 2023
Response from フロント on 26 Jun 2023
今回のご宿泊ありがとうございます。またのご利用お待ちしております。

6/10 Okay

Mihdore

Stayed 1 night in May 2023
Response from フロント on 26 Jun 2023
この度のご宿泊ありがとうございました。次回もお待ちしております。

10/10 Excellent

Darla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price, very clean. Would have appreciated coffee! Breakfast at 6:00 but too late for my flight.
Stayed 1 night in Apr 2023
Response from 東横INN中部国際空港Ⅱ くちこみ担当 on 11 Apr 2023
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.However, I apologize for any inconvenience caused by having you pointed out.We will continue to devote our efforts to improving based on your opinions so that we can offer you a better stay.We look forward to the your next visit to Japan, and thank you for receiving valuable opinions.Thank you.

10/10 Excellent

Linda

Stayed 1 night in Mar 2023

8/10 Good

katsunori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from フロント on 22 Mar 2023
この度はご宿泊頂き誠にありがとうございました。またのご利用お待ちいたしております。

10/10 Excellent

SATOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for me!! Just one night.
Stayed 1 night in Mar 2023
Response from front desk staff on 14 Mar 2023
Thak you for your staying!

8/10 Good

Satoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
East to access and very clean property.
Stayed 1 night in Feb 2023
Response from front desk staff on 19 Feb 2023
Thank you for your styaying!

10/10 Excellent

Disa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice stay. The breakfast was good and it was within walking distance to the airport . The staff were very kind. I would definitely stay here again.
Response from フロント on 19 Jan 2023
Thank you for staying with us.Thank you for your compliment.We are looking forward to your next stay.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from フロント on 19 Jan 2023
口コミへのご投稿ありがとうございます。またのご利用をお待ち致しております。

8/10 Good

SI THU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,fast to response
Response from 東横イン中部国際空港Ⅱ フロント on 6 Jan 2023
このたびはご宿泊頂きまして誠にありがとうございました。またのご利用お待ちしております。

10/10 Excellent

Hirotsugu, Lomita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mice
Stayed 1 night in Dec 2022
Response from フロント on 27 Dec 2022
この度はご宿泊頂き誠にありがとうございました。またのご利用お待ちしております。

10/10 Excellent

Mazlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from フロント on 1 Jan 2023
この度はご宿泊頂き誠にありがとうございました。またのご利用をお待ちしております。

10/10 Excellent

Navaporn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love this brand Perfect location with free shuttle bus or you could use short walk way to airport.
Stayed 1 night in Dec 2022
Response from front on 18 Dec 2022
Thank you for your staying us. We will glad to see you again.

10/10 Excellent

motoyasu

Stayed 1 night in Nov 2022
Response from 東横イン中部国際空港Ⅱ フロント on 14 Nov 2022
この度はご宿泊頂きまして誠にありがとうございました。またのご利用お待ちしております。

10/10 Excellent

Jan Sebastian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The view outside my room was amazing. The room is very clean, a little small but everything you need is there. WiFi is reliable, and the toilets are clean. They also offer free shuttle service to the airport every 10 mins
Stayed 1 night in Sep 2022
Response from front desk staff on 11 Sept 2022
Thank you for your styaying!

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can walk to the airport
Stayed 1 night in Sep 2022
Response from フロント on 17 Sept 2022
You can walk to the airport.

8/10 Good

Marife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service provided was incredible for the price. The staff were very friendly, the room was well-equipped and clean, the bed was comfortable, and the breakfast was delivered to your floor at the requested time. 10/10 would recommend.
Stayed 1 night in Jul 2022
Response from front desk staff on 24 Jul 2022
Thank you for your staying!

8/10 Good

yuko

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

AKARI

Stayed 1 night in Jun 2022

10/10 Excellent

Miho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was friendly and room was super cleaned. I wish the mattress and pillows are more comfortable.
Stayed 1 night in Jun 2022
Response from front on 29 Jun 2022
Thank you for staying with us. Thank you for your feedback. We look forward to seeing you again.

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Decent
It was good
Stayed 1 night in Dec 2021
Response from Toyoko-inn Chubu Int'l APTⅡfront desk staff on 6 Jan 2022
Thank you for your stay. We are waiting for the next your stay.

8/10 Good

MARK KEMUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Romeo

Business traveller
Hotel needs to have signs at the airport on how to get to the building. You can see the hotel from the airport and looks very near, getting to it is another story. There is no one around to ask and signs to guide you. Otherwise, the hotel is average.
Stayed 1 night in Nov 2021
Response from 東横INN中部国際空港Ⅱ on 3 Dec 2021
Thank you for your comment. Sorry for the confusion about signs. We would try to improve our signs from the airport.

10/10 Excellent

Kinko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice and very affordable stay
The staff who checked in were very pleasant, nice, and helpful. My window had a view of other hotels and the ocean. I took a shuttle to the airport at 6 am, when their inclusive breakfast started. I missed it!
Stayed 1 night in Aug 2021
Response from Keita Ashiya on 27 Sept 2021
Thank you for using Toyoko INN. This hotel is proud of many rooms and magnificent scenery. Moreover, it`s convenient to go to the airport terminal. We recommend you to have our breakfast, because this is so delicious and safe against COVID-19 if you have a time to use it again. We`re looking forward to see you someday!

6/10 Okay

Ping

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Good clean hotel for long transit hours.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
For affordability and convenience, it was a very nice hotel with multiple services (including shuttle to the airport). Bathroom amenities, however, were a little wanting.
Stayed 1 night in Feb 2020

10/10 Excellent

Dingus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for a long layover. We stayed here as we got into Nagoya a bit late, it was easy to get to by either a short walk from the airport or a shuttle bus. They are in the process of installing a family mart but at the time there was no nearby conbini. Rooms were clean and the staff were friendly. Allowed us to store a our luggage the next day while we explored the airport.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Reasonable price
Tiny room with nice sea views, free shuttle to airport and Aeon mall, perfect for stay over for early morning flights.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shuttle bus 5 mins to terminal free shuttle bus to aeon mall
Stayed 1 night in Jan 2020

10/10 Excellent

CHANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean
Our stay was very short. What I liked most about the hotel is that it is fairly new & clean. It’s across the street from the airport and convenient to all types of transportation. Our room was quite small, however, good enough for two girlfriends. We enjoyed the overhead power shower!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast had many choices. Check both buffets, very different choices.
Stayed 1 night in Jan 2020