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"They serve free ramen or ice cream every day from 8-10 and it was extremely convenient getting back from a day of exploring and having that option at the hotel instead of having to look for food."

"Great staff! Friendly and very helpful. Food (in the restaurant) was awesome! The “Western” style dinner in particular … i know you’re in Japan, but the chef is great… ya gotta try while you’re there. Castle is nice. Not a lot to do in Matsumoto, but walkable. Location of Hotel is good (bread place around the corner and castle is vey close). Note: the hotel itself is not new, but it is clean."

"Perfect location to visit the castle and a wonderful view of it from our room. Clean, large and well kept room, with a very useful laundry machine in our room. Perfect for a long trip when you need a refresh."

"Everything we needed"

"Chambre petite mais confortable. Nous avons apprécié le onsen. Le personnel est extra!"

"Staff and front desk where ok! The room was clean but had a light stingy smell. The breakfast was a bit 'poor' when it came to verity, but did the job "

"Hotel staff were friendly and courteous. Our room was very clean, spacious and comfortable. Hot spring was excellent, relaxing in outdoor one looking up at stars was fantastic. We also enjoyed the breakfast very much…so many choices of delicious food including desserts. "

"The most beautiful hotel that we have ever stayed !!!!! We experienced a great moment there. Thank you very much !! I appreciate it. I will definitely come back again."

"It’s a very simple hotel, yet everything was clean and functional. Thank you all for your service."