4/10
Property lady manager was very rude with bad attitude to PAYING customers. Payment system was down with meant payment system down. Never apologized for her rude remarks once she realized it was a system error. Others were having the same issue. Our condo could’ve been cleaned better. There were rubber bands and blood spots on the sleeper sofa mattress. It needs to be replaced. Slept on springs. Microwave was dirty. Blender was dirty without a lid therefore we couldn’t use it, Almost 11pm at night the staff knocked on the door disturbing us about the payment system which had been down for days. We of course had the funds but the system we had no control over. Bathroom floor tile needs to be replaced it’s brown in certain spots. Living room tv stand was badly chipped. Checkout day so glad we packed the car the night before bc the Elevators were down!! People were out of breath going up having to stop for breaks. Especially having your room on the 16th floor. Elderly lady was struggling to make it down the street with help. Elevators were very slow stopping at almost every floor. Only 4 total in the building. AC in the building went out! Terrible experience. Only positive was the oceanfront view. We will never stay there again.
Jessica
Menginap 3 malam pada Jul 2025
