Hotel Dekat Muzium Ilusi Vienna

"Situation centrale. Accueil et conciergerie au top.Petit déjeuner excellent et copieux"

"Top"

"Great hotel in a great location. The staff were the nicest most helpful people ever."

"Above and beyond expectations. Highly recommended. Would stay again. Best hotel we have ever stayed in."

"Very convenient for sightseeing, shopping and good food options. We loved opening the large windows to hear the “clop-clop-clopping” sounds from the hooves of the carriage horses. Will stay here again."

"Beautiful hotel in a great location but need to work more on their hospitality. Starting with what's great, the cafe was excellent, the room was great and the amenities are top notch. The location is also great and in the middle of the old city with everything accessible on foot. Above all, their concierge, Stefano, was truly exceptional, not among the staff only, but also as a concierge in general, going above and beyond to secure tickets, hair appointment, and communicate in real time with me...

"Lovely hotel wonderful in all aspects but breakfast was never hot enough in terms of temperature. Scrambled eggs were not hot enough by the time they got to the table and my husband's muffin was burnt. please can you improve the way you heat water for tea, it just wasn't hot enough."

"Excellent stay everyone was kind and helpful super clean nice quiet area easy access to central part of Vienna"

"I must write compliments to this hotel. Every staff in the hotel is very friendly. Thank you Mr Matthew, breakfast team and the house keeping team. We are happy and feel warm staying at Hotel CAPRICORNO. The location is great, walking distance to the popular attractions and public transport station just few steps away. There is vegan restaurant next to the hotel. The food is delicious. "

"Good"

"ToDO de 10"

"We absolutely loved staying here. It had all the amenities of a luxury hotel while providing the space needed for a family."

"Friendly and help staff across all of hotel. Clean, good breakfast, air conditioning very good."

"Cleanliness and staff were very helpful. Thank you Karen"

"We are a repeating guests in this hotel. The hotel services are excellent in the reactive services. If you ask, they make it happen (mostly). I would hope they could get a little bit better in the proactive services. I'm introvert and it is very uncomfortable for me to call the front desk. For example the rooms don't have a kettle for boiling hot water for tea etc. (They have the cups and teas there..) I'm a tea drinker and a bad sleeper and asking 5x a day to bring hot water to the room is very...

"部屋はとても清潔で快適でした。 ワールドカップを見たくテレビで探さなかったのでレセプションに言ったら心良く対応頂きました。 一点、残念だったのは観光後、一時帰宅で16時に戻ったらハウスクリーニングがまだ出来ておらず、レセプションに言ったらちょっと不愉快な対応でした。ハウスクリーニングの方々も渋々対応した感じでとても残念な感じでした。他は全て良かったのに残念です。"