Dear Kaltham,Thank you for sharing your feedback with us. We regret to hear that you found our hotel to be far away from the city centre. While we strive to provide a convenient location for our guests, we understand that individual preferences may vary. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out.Best regards, Movenpick Hotel and Apartments Ghala Muscat Team

Dear Autumn,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our property to be new and nice.We apologise for any inconvenience you experienced due to the cigarette smell throughout the building. Please be rest assured that we take all guest feedback seriously, and we have addressed this issue with our team to ensure that we maintain a clean and comfortable environment for all our guests.Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,Movenpick Hotel and Apartments Ghala Muscat Team