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Reviews of City Park Hotel Apartments

3 out of 5
City Park Hotel Apartments
Sultan Qaboos Street, Al Khuwair, Muscat

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 30 reviews" "
Rating 8 - Good. 11 out of 30 reviews" "
Rating 6 - Okay. 4 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jacques

Liked: Cleanliness
The staff was very helpful and friendly. The beds were nice but the shower door was missing and you couldn’t turn the bedroom lights off without turning all the power off to the whole suite.
Stayed 1 night in Dec 2023

4/10 Poor

lilia

Disliked: Cleanliness
Hotel needs some maintenance
This is my third room. The windows need to be double glazed. We can hear the traffic. My bathroom was leaking and smelly. People smoke in some rooms. They need to invest in the staff and in the property.
Stayed 1 night in Dec 2022

6/10 Okay

lilia

Liked: Room comfort
Disliked: Cleanliness
Hotel needs maintenance.
Hotel needs some work done. Bathroom could be cleaner. They need to invest in the maintenance. Also they need to have double glazed windows because we can hear the traffic. Staff members are nice. They don’t allow to use the washing machine for short stays. Some people smoke in the rooms and I had to change room twice so this is my third room. Location is not bad but you need a car for sure.
Stayed 1 night in Dec 2022

10/10 Excellent

Jorge, Miami

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and staff. If I visit Muscat again I will stay here again
Stayed 2 nights in Dec 2022

10/10 Excellent

stuart

Travelled with partner
Liked: Amenities, property conditions & facilities
A good hotel in a great location, nice room and bathroom and the hotel is surrounded by places to eat with a big shopping mall 10 minutes walk away. Hotel staff were also very friendly and helpful.
Stayed 9 nights in Nov 2022

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, room comfort
A three room apartment
It was a very good hotel. A convenient location. I got very nice view opposite to the sea. I booked a three room apartment. I can say it was a good experience. Just, I didn't like toilets as they were very narrow and the highest of the shower was low, didn't fit my tall. Generally, they were clean.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Stayed 1 night in Feb 2021

8/10 Good

Genalin

Travelled with group
Liked: Cleanliness, room comfort
Accessibility, Friendly staff and cleanliness.
Stayed 1 night in Dec 2020
Response from Abdul Rahman on 8 Feb 2021
Dear Sir/Madam, Thank you very much for your feedback.. Thanks

4/10 Poor

Verified traveller

Stayed 3 nights in Dec 2020
Response from Abdul Rahman on 8 Feb 2021
Dear Sir/Madam, Thank you for choosing City park hotel & apartments... Thanks..

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 bed apartment review
The hotel is ideally located quite central in the city. It was very clean and spacious. We had the 3 bedroom apartment and it was very very comfortable - at no point did we feel cramped. Great value for money and would definitely recommend a stay
Stayed 1 night in Feb 2020
Response from Abdul Rahman on 2 Mar 2020
: Dear Guest, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, City Park Hotel Apartment Management Team.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Friendly, helpful staff. Nice clean rooms. The staff was able to provide recommendations. There’s a laundry service for about $50.
Stayed 3 nights in Dec 2019
Response from Abdul Rahman on 13 Dec 2019
Dear Guest, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, City Park Hotel Apartment Management Team.

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Al Khuwair
Good area with many restaurants and shops. Easy access to malls and all other areas of Muscat.
Stayed 3 nights in Apr 2019
Response from ABDUL RAHMAN on 12 Apr 2019
: Dear Mr.Robert, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, City Park Hotel Apartment Management Team.

10/10 Excellent

Christian, Geneva/ Switzerland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swift check in / large room / king size bed as required / cleanliness / excellent house keeping / good location
Stayed 7 nights in Jan 2019
Response from Abdul Rahman on 22 Mar 2019
Dear Mr.Christian, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, City Park Hotel Apartment Management Team.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2019
Response from Abdul Rahman on 5 Apr 2019
Dear Guest, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, City Park Hotel Apartment Management Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jan 2019
Response from Abdul Rahman on 5 Apr 2019
Dear Guest, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, City Park Hotel Apartment Management Team.

10/10 Excellent

Christian, Geneva Switzerland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location / speedy check in / large rooms / big bed / cleanliness / immaculate bed linen and towels etc...
Stayed 7 nights in Jan 2019
Response from Abdul Rahman on 29 Mar 2019
Dear Mr.Christian, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, City Park Hotel Apartment Management Team.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The property is quite new but they need to finish some things in the rooms. The vanity in the bathroom had wires hanging out and not lights. The kitchen is stocked but missing some essentials like a dish cloth and tea towel as well as soap to wash the dishes. Nice staff and I would stay again, but they need to finish the work they started.
Stayed 6 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2018
Response from Abdul Rahman on 6 Jan 2019
Dear Guest, Thank you for taking the time to provide us your feedback regarding your stay in our hotel. Please accept our sincerest apologies if we were unable to meet your expectations during your stay. Rest assured we have shared your feedback to our management. We look forward to welcome you again on your next visit to Muscat. Kind Regards, City Park Hotel Apartment Management Team.

10/10 Excellent

Atul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attractive hotel apartments in a quiet location
Good selection of places to eat especially Indian vegetarian cuisine. Hotel is new and smart. Pity bathrooms are small and windows too! Please put instructions in the rooms how to use the TV Telephone etc.
Stayed 2 nights in Jan 2019
Response from Abdul Rahman on 6 Jan 2019
Dear Mr.Atul, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, City Park Hotel Apartment Management Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to muscat
Excellent stay
Stayed 2 nights in Dec 2018
Response from Abdul Rahman on 6 Jan 2019
Dear Guest, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, City Park Hotel Apartment Management Team.

6/10 Okay

SM

Travelled with family and small children, Business traveller
Liked: Property conditions & facilities
The location of the property was good. Not the cleanest property. The toilet was not draining. The toilet for some reason smelled really bad.
Stayed 3 nights in Nov 2018
Response from City Park on 16 Dec 2018
Dear Guest, Thank you for taking the time to provide us your feedback regarding your stay in our hotel. Please accept our sincerest apologies if we were unable to meet your expectations during your stay. Rest assured we have shared your feedback to our management. We look forward to welcome you again on your next visit to Muscat. Kind Regards, City Park Hotel Apartment Management Team.

8/10 Good

Ali, Qatif

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean . Quite. Modern and nice place to stay in. I like it very much. Except they don t have a swimming pool and gym as well.
Stayed 1 night in Nov 2018
Response from A.Rahuman on 28 Nov 2018
: Dear Mr.Ali, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, City Park Hotel Apartment Management Team.

8/10 Good

Surjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have to stay all the time when In Oman
Value for money, very nice room, interior finishing is great. AC was too good. Staff was helpful
Stayed 1 night in Aug 2018
Response from Eliza on 13 Sept 2018
Dear Mr. Surjit, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, City Park Hotel Apartment Management Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and clean room. Quite and new furniture. Excellent location near shopping area.
Stayed 1 night in Jul 2018
Response from Eliza Sacariyas on 3 Aug 2018
Dear Guest, We are delighted to know that you had an excellent stay with us. Comments such as yours on our product, services and our team members shall motivate us to walk that extra mile for delivering service excellence. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon . Thank you Best Regards, Reception Team

6/10 Okay

Norbert

Stayed 2 nights in Jan 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
In Ordnung für 1-2 Nächte. Gute Parkmöglichkeiten. Personal könnte freundlicher sein.
Stayed 1 night in Mar 2023
Response from City Park Hotel on 1 Apr 2023
Dear Sir / Madam, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, City Park Hotel Apartment Management Team.

10/10 Excellent

Alejandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Abdul Rahman on 2 Mar 2020
: Dear Alejandro, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, City Park Hotel Apartment Management Team.

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
اقامة رائعة
فندق رائع
Stayed 3 nights in Mar 2019
Response from Abdul Rahman on 22 Mar 2019
Dear Mr.Ahmed, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, City Park Hotel Apartment Management Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment with a luxurious touch
Stayed 2 nights in Jan 2019
Response from Abdul Rahman on 22 Mar 2019
Dear Guest, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, City Park Hotel Apartment Management Team.

8/10 Good

SYLVIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Abdul Rahman on 6 Jan 2019
Dear Ms. Styvie, We appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Kind Regards, City Park Hotel Apartment Management Team.